San Jose State University
Library Community Service Officer (Part-Time) (3 Positions)
San Jose State University, San Jose, California, United States, 95199
Job Summary
* This is a part-time, benefited position. *
The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library.
Key Responsibilities
Encourage compliance with library policies
Report suspected hazards and criminal behavior
Provide assistance to patrons and staff as requested
Respond to alarms and other calls for service
Write police reports
Respond to alarms from theft detection devices
Provide information to patrons coming to the library
Create a professional atmosphere that both comforts patrons and deters criminal activity
Monitor Closed Circuit Television surveillance system
Monitor Integrated Security System and Alarms
Monitor Elevator Command Computer System
Operate Radio Base Station for Security Officers and UPD
After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department.
The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment.
The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments.
Knowledge, Skills & Abilities
Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations
Ability to understand and apply local, state, and federal laws.
Knowledge of or the ability to learn to use applicable public safety related equipment and systems.
Ability to prepare clear and concise reports.
Strong written and oral communication skills.
Ability to deal tactfully and effectively with a wide range of people.
Ability to act calmly and rationally in emergency situations.
Ability to understand and operate a computer card key badging station.
Ability to understand and operate an InfoGraphics Alarms system.
Ability to learn Police 10 code.
Ability to use handheld radio communication system.
Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment.
Excellent customer service skills.
Ability to monitor CCTV screens for extended periods.
Must possess a valid California Driver's license.
Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
High School Diploma or Equivalent
Valid California Driver's License
License
A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.
Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
Preferred Qualifications
Six month previous police/security/military law enforcement training and/or experience
Library Security experience
Customer Service experience
Strong written communication skills
Compensation
Classification: Community Service Specialist IAnticipated Hiring Range: $2,199/month (Part-Time)Hiring Range: $3,338/month - $4,816/month
San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period:
September 14, 2023 through October 3, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personneljobs@sjsu.edu408-924-2252
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
Equal Employment Statement
San Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities.
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* This is a part-time, benefited position. *
The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library.
Key Responsibilities
Encourage compliance with library policies
Report suspected hazards and criminal behavior
Provide assistance to patrons and staff as requested
Respond to alarms and other calls for service
Write police reports
Respond to alarms from theft detection devices
Provide information to patrons coming to the library
Create a professional atmosphere that both comforts patrons and deters criminal activity
Monitor Closed Circuit Television surveillance system
Monitor Integrated Security System and Alarms
Monitor Elevator Command Computer System
Operate Radio Base Station for Security Officers and UPD
After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department.
The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment.
The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments.
Knowledge, Skills & Abilities
Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulations
Ability to understand and apply local, state, and federal laws.
Knowledge of or the ability to learn to use applicable public safety related equipment and systems.
Ability to prepare clear and concise reports.
Strong written and oral communication skills.
Ability to deal tactfully and effectively with a wide range of people.
Ability to act calmly and rationally in emergency situations.
Ability to understand and operate a computer card key badging station.
Ability to understand and operate an InfoGraphics Alarms system.
Ability to learn Police 10 code.
Ability to use handheld radio communication system.
Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment.
Excellent customer service skills.
Ability to monitor CCTV screens for extended periods.
Must possess a valid California Driver's license.
Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
High School Diploma or Equivalent
Valid California Driver's License
License
A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.
Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
Preferred Qualifications
Six month previous police/security/military law enforcement training and/or experience
Library Security experience
Customer Service experience
Strong written communication skills
Compensation
Classification: Community Service Specialist IAnticipated Hiring Range: $2,199/month (Part-Time)Hiring Range: $3,338/month - $4,816/month
San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period:
September 14, 2023 through October 3, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personneljobs@sjsu.edu408-924-2252
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
Equal Employment Statement
San Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities.
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