California State University, Stanislaus
Marketing Operations Specialist (AA/S, EIII)
California State University, Stanislaus, Turlock, California, United States, 95382
Marketing Operations Specialist (AA/S, EIII)
Job no:
541442Department:
Extended Ed & International EdWork type:
StaffLocation:
Stanislaus - TurlockCategories:
Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Position Summary:Under general direction, the Marketing Operations Specialist serves as the key technical advisor to the Sr. Executive Director of Business Operations, overseeing the tracking and analysis of student enrollments and marketing responses while managing and maintaining the Salesforce ecosystem. The role involves strategic decision-making, project management, and leading business process improvements to support enrollment management and marketing operations across the unit and campus partners.Job Duties:Duties include but are not limited to:Analyze, design, implement, and evaluate various administrative systems to support organizational unit operations.Advise management on policies and procedures related to finance, budgets, personnel, and related operational functions to meet programmatic goals.Act as an internal and external resource on policy and procedural matters.Lead or coordinate projects involving the management of external parties.Coordinate financial analysis, planning, and fund management.Budget analysis.Accounting and administration.Engage in proactive systems planning, development, and administration.Coordinate office automation planning and coordination, market planning, analysis, and administration.Oversee contract administration.Conduct program and policy research, analysis, development, reporting, and evaluation.Determine methods, policies, and procedures to achieve programmatic goals.Lead related committees.Ensure compliance with applicable regulations or requirements governing the program.Serve as a liaison to outside agencies or entities related to the program.Other duties as assigned.Minimum Qualifications:Education:
A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.Experience:
Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.Preferred Qualifications:Bachelor's degree in Business Administration, Public Administration, or related field.Minimum of 3 years of experience in business operations, data analysis, or a related field.Experience in a higher education environment or with student enrollment systems is highly desirable.Extensive experience with Salesforce CRM, including Salesforce Account Engagement and Salesforce Experience Cloud.Extensive experience with project management software such as Asana, Wrike.Proficient in business communication tools such as Slack.Working knowledge of Drupal CMS, PeopleSoft SIS, Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign).Knowledge, Skills, Abilities:General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.Knowledge of and ability to apply fundamental concepts.Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.Salary Range:Anticipated salary will be $6,638 – $7,302 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Analyst/Specialist, Exempt III range: $6,638 - $12,899 per month)How to Apply:To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.Application Deadline:August 23, 2024Criminal Background Clearance Notice:Satisfactory completion of a background check is required for employment.Equal Employment Opportunity:The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.
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Job no:
541442Department:
Extended Ed & International EdWork type:
StaffLocation:
Stanislaus - TurlockCategories:
Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Position Summary:Under general direction, the Marketing Operations Specialist serves as the key technical advisor to the Sr. Executive Director of Business Operations, overseeing the tracking and analysis of student enrollments and marketing responses while managing and maintaining the Salesforce ecosystem. The role involves strategic decision-making, project management, and leading business process improvements to support enrollment management and marketing operations across the unit and campus partners.Job Duties:Duties include but are not limited to:Analyze, design, implement, and evaluate various administrative systems to support organizational unit operations.Advise management on policies and procedures related to finance, budgets, personnel, and related operational functions to meet programmatic goals.Act as an internal and external resource on policy and procedural matters.Lead or coordinate projects involving the management of external parties.Coordinate financial analysis, planning, and fund management.Budget analysis.Accounting and administration.Engage in proactive systems planning, development, and administration.Coordinate office automation planning and coordination, market planning, analysis, and administration.Oversee contract administration.Conduct program and policy research, analysis, development, reporting, and evaluation.Determine methods, policies, and procedures to achieve programmatic goals.Lead related committees.Ensure compliance with applicable regulations or requirements governing the program.Serve as a liaison to outside agencies or entities related to the program.Other duties as assigned.Minimum Qualifications:Education:
A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.Experience:
Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.Preferred Qualifications:Bachelor's degree in Business Administration, Public Administration, or related field.Minimum of 3 years of experience in business operations, data analysis, or a related field.Experience in a higher education environment or with student enrollment systems is highly desirable.Extensive experience with Salesforce CRM, including Salesforce Account Engagement and Salesforce Experience Cloud.Extensive experience with project management software such as Asana, Wrike.Proficient in business communication tools such as Slack.Working knowledge of Drupal CMS, PeopleSoft SIS, Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign).Knowledge, Skills, Abilities:General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.Knowledge of and ability to apply fundamental concepts.Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.Salary Range:Anticipated salary will be $6,638 – $7,302 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Analyst/Specialist, Exempt III range: $6,638 - $12,899 per month)How to Apply:To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.Application Deadline:August 23, 2024Criminal Background Clearance Notice:Satisfactory completion of a background check is required for employment.Equal Employment Opportunity:The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.
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