Transdev
Radio Dispatcher
Transdev, Dallas, Texas, United States, 75215
Transdev is the largest private sector operator of multiple modes of passenger transit in the US, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.We are seeking Radio Dispatchers in Dallas, TX!Pay: $19-22/hourMajor Responsibilities
Oversees road service assigned carriers by tracking trip performance measures, route begin on time.Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency services.Manages daily service by reviewing route performance and proactively responding to situations.Minimum Education & Certifications Required
High school diploma or equivalent.Minimum Experience & Skills Required
3-5 years experience.Excellent verbal and interpersonal skills.Problem solving and analytical abilities.Physical Requirements & Working Conditions
Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.Sitting for extended periods of time.Job Category: Call Center / Dispatch / Reservationist / SchedulerJob Type: Full TimePay Group: VDDCost Center: 429The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplace.If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com.
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Oversees road service assigned carriers by tracking trip performance measures, route begin on time.Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency services.Manages daily service by reviewing route performance and proactively responding to situations.Minimum Education & Certifications Required
High school diploma or equivalent.Minimum Experience & Skills Required
3-5 years experience.Excellent verbal and interpersonal skills.Problem solving and analytical abilities.Physical Requirements & Working Conditions
Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.Sitting for extended periods of time.Job Category: Call Center / Dispatch / Reservationist / SchedulerJob Type: Full TimePay Group: VDDCost Center: 429The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplace.If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com.
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