Oportun Inc.
Remarketing/Repossession Supervisor Frisco, Texas
Oportun Inc., Frisco, Texas, United States, 75034
Oportun (Nasdaq: OPRT) is a digital banking platform that puts its 2.2 million members' financial goals within reach. With intelligent borrowing and savings, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $17.8 billion in responsible and affordable credit, saved its members more than $2.3 billion in interest and fees, and helped our members save an average of more than $1,800 annually. For more information, visit Oportun.com .WORKING AT OPORTUNWorking at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.The Repossession and Remarketing Supervisor is responsible for overseeing the repossession of vehicles and the subsequent remarketing and sale of the repossessed assets. This includes managing multiple vendor relationships, adhering to regulatory guidelines, and ensuring the repo and remarketing agents are meeting and exceeding core KPI’s. The Repossession and Remarketing Supervisor will be responsible for hiring, training, developing and performance managing the team in a remote environmentRESPONSIBILITIESPersonally responsible for the day-to-day operations and overall performance. Perform hiring, training, progressive discipline, and termination activities.Develop strategic remarketing processes and relationships. Interactions may include operational performance reviews, issue resolution, informed of market conditions and customer needs response.Managing vendor relationships, for example, assignment, storage, transportation, and auction vendor to include validation of services, disputes, and complaints.Develop solutions: "sells", but also develops strategic solutions, creating true added value. Oversees daily pre-sale reviews and works closely to ensure vehicle attributes are updated to maximize vehicle value and update floors to reflect trending values.Manage and protect collateral to ensure efficient and effective process is followed for every vehicleReview inventory regularly to validate success from auction assignment to time soldEnsure legal sale date has expired, vehicle has been transported & secured at auction, collaborate with other teams for holds to be removed accordingly, and coordinate with the Titles department to ensure titles are sent to and received by the auctionsCoordinate and ensure proper documentation for all vehicle redemptionsEstablish timely scheduling of vehicles for sale at the auction, ensuring processes are completed within expected timeframesPerform audits before and after sale to validate expenses are proper and approved where neededEstablish and maintain excellent service to internal and external partners to enhance recoveries and/or improve efficienciesProtect interest of company by ensuring actions are in compliance regarding organizational goals, objectives, policies and procedures, and state and federal laws to ensure performance standards are achieved and maintainedManage team responsible for closing deals to sell vehicles on time and for the best pricing possible. Responsible for various aspects of their assigned department, including generation and monitoring of reports, letters, evaluation, and scheduling and conducting required coaching with team members.QUALIFICATIONSJob Knowledge and SkillBachelor's degree in business or related field, and 3-5 years of supervisory role preferred, OR proven experience demonstrating:
Ability to review and interpret key performance indicatorsAbility to establish and manage to operational performance goalsAbility to identify and resolve operational roadblocksAbility to anticipate short term and long-term problems and implement solutionsAbility to be flexible and adaptable to changeAbility to influence employee satisfaction
Excellent communication skills, both written and oralStrong organization and time management skillsExtensive knowledge and understanding auto auction operationsGeneral understanding of vehicle repossession and title processingProficiency with Microsoft productivity tools (Excel, 365, Word, PowerPoint, Teams, Visio)Personal attributes: Commitment / Dependability, Even Temperament, Integrity, Attention to Detail, Problem SolvingTalented negotiator and manage to make deals that are not only profitable but a broad experience for both negotiating partiesBusiness Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition.The US base salary range for this full-time position is $66,700 - $80,000The base salary offer will be determined based on individual job-related factors such as the candidate’s experience, skills, and work location.Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or our comprehensive competitive benefits package.We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).Accepted file types: pdf, doc, docx, txt, rtfAccepted file types: pdf, doc, docx, txt, rtfWill you now or in the future need sponsorship to work in the US? *
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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Oportun’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
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Ability to review and interpret key performance indicatorsAbility to establish and manage to operational performance goalsAbility to identify and resolve operational roadblocksAbility to anticipate short term and long-term problems and implement solutionsAbility to be flexible and adaptable to changeAbility to influence employee satisfaction
Excellent communication skills, both written and oralStrong organization and time management skillsExtensive knowledge and understanding auto auction operationsGeneral understanding of vehicle repossession and title processingProficiency with Microsoft productivity tools (Excel, 365, Word, PowerPoint, Teams, Visio)Personal attributes: Commitment / Dependability, Even Temperament, Integrity, Attention to Detail, Problem SolvingTalented negotiator and manage to make deals that are not only profitable but a broad experience for both negotiating partiesBusiness Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition.The US base salary range for this full-time position is $66,700 - $80,000The base salary offer will be determined based on individual job-related factors such as the candidate’s experience, skills, and work location.Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or our comprehensive competitive benefits package.We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).Accepted file types: pdf, doc, docx, txt, rtfAccepted file types: pdf, doc, docx, txt, rtfWill you now or in the future need sponsorship to work in the US? *
Select...If hired, you will be required to undergo a background check. Are you comfortable with that? *
Select...Are you 18 years or older? *
Select...EducationSchool
Select...Degree
Select...Select...Select...Start date yearEnd date month
Select...End date yearVoluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Oportun’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr