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NOACA

Communications & Marketing Manager

NOACA, Cleveland, Ohio, us, 44101


The Communications and Marketing Manager position resides in the NOACA’s Division of Public Affairs and reports to the Director of Public Affairs. The position has responsibility for the major marketing outputs and communication functions of the Agency which include but are not limited to:

coordination of media relations (including earned media strategies), development and implementation of strategic communication plans, development and implementation of social media strategies (including website development), development and implementation of content marketing strategies, and development and implementation of public participation and engagement plans. This position supervises the activities of 2 to 3 staff. The Manager will also be involved in the public information request response process.

Job Duties and Responsibilities

Performs and manages advanced communication and marketing effortsIdentifies and proposes new communication and marketing approaches/initiativesCoordinates communication, marketing and outreach effortsUnderstands and advances the metropolitan planning process and the general aspects of regional transportation and environmental planningDevelops and implements strategic communication plans to achieve specific goals and objectivesMaintains consistent relationships with media outlets and stands in for the Public Affairs Director as the Agency’s spokesperson, as directedFacilitates communication of the NOACA major planning documents (OWP, LRP and TIP) as well as strategic planning documentsDevelops and implements an annual plan of strategic communication including annual reports and board resource guidesDevelops and implements a public participation plan in accordance with federal and state policyMakes sound and strategic decisions related to communicated messages and has the ability to understand narrative development for content marketingIntegrates communication plans and activities in support of Agency goals and prioritiesManages the collection/analysis/input of data, and designs and maintains databases in support of that work, as neededPrepares and reviews reports/documents/recordsPrepares and reviews program goals and objectives

Minimum Requirements

Bachelor’s degree in communications, marketing or related field10 years of relevant communications and marketing experience. Experience in public sector public affairs, communications or public relations is preferredExperience in the fields of transportation, environmental and/or metropolitan planning is advantageous.Experience with strategic communication implementation in areas of public relations, media relations, stakeholder engagement and events etc.Experience in designing and implementing public outreach and public engagement plansExperience with technology-based communications methods, such as social media, website content managementProven management and leadership abilitiesProven ability to work with other disciplinesMaster’s degree in relevant field may be substituted for one year of experience.

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