Auto Repair & Tire Inc
Service Writer Auto Repair and Tire Sales
Auto Repair & Tire Inc, Poughkeepsie, New York, United States,
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Training & development
Vision insurance
A Customer Care Representative helps people who need tires or car repairs. Customers love their cars for the access to freedom, the ability to go where they want when they want without waiting or coordinating. Your job will be to help these people and coordinate and expedite their repairs. It's rewarding to help people who frequently come in nearly in tears that their vehicle is not feeling right!
Job Summary:
We are looking for a high-performing person to join our successful business. If you have a proven track record of customer experience and fantastic communication skills, we want to hear from you. As an Automotive Service and Tire Expert Representative, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and ensuring that everyone has a positive service and tire experience.
Responsibilities:
Greet customers as they arrive with respect, a smile, and professionalism.
Create a professional environment that builds rapport and puts customers at ease.
Answer customer questions about their needs, vehicle service process, and the goals they have for their car.
Advise customers on the ways they may want to solve their problems.
Use CRM software to maintain a customer database.
Conduct discussions and obtain customers' comments to detail their primary concerns.
Maintain a high level of customer connection and care.
Maximize production and develop jobs for your crew of technicians.
Qualifications:
High school diploma or GED.
Valid state-issued driver’s license.
Prior customer service experience.
Excellent communication and organizational skills.
Ability to manage time and serve customers with little supervision.
Typing, writing, and listening skills; former POS experience is a plus.
For more information, visit
our website .
#J-18808-Ljbffr
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Training & development
Vision insurance
A Customer Care Representative helps people who need tires or car repairs. Customers love their cars for the access to freedom, the ability to go where they want when they want without waiting or coordinating. Your job will be to help these people and coordinate and expedite their repairs. It's rewarding to help people who frequently come in nearly in tears that their vehicle is not feeling right!
Job Summary:
We are looking for a high-performing person to join our successful business. If you have a proven track record of customer experience and fantastic communication skills, we want to hear from you. As an Automotive Service and Tire Expert Representative, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and ensuring that everyone has a positive service and tire experience.
Responsibilities:
Greet customers as they arrive with respect, a smile, and professionalism.
Create a professional environment that builds rapport and puts customers at ease.
Answer customer questions about their needs, vehicle service process, and the goals they have for their car.
Advise customers on the ways they may want to solve their problems.
Use CRM software to maintain a customer database.
Conduct discussions and obtain customers' comments to detail their primary concerns.
Maintain a high level of customer connection and care.
Maximize production and develop jobs for your crew of technicians.
Qualifications:
High school diploma or GED.
Valid state-issued driver’s license.
Prior customer service experience.
Excellent communication and organizational skills.
Ability to manage time and serve customers with little supervision.
Typing, writing, and listening skills; former POS experience is a plus.
For more information, visit
our website .
#J-18808-Ljbffr