Bath Bid
Tile Showroom Sales & Design Expert / Sales Consultant at Mandarin Stone
Bath Bid, Trenton, New Jersey, United States,
Mandarin Stone
is a leading importer of natural stone and porcelain products in the UK. They are a family-run business that has grown into a very successful and reputable company within the industry. Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth They have 15 inspirational showrooms across the UK and are currently recruiting for a Sales Consultant in our Bath Showroom.The role:The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.Duties include:Providing expert advice about their range or products to meet the design brief of the clientSeeking solutions to customers’ tile projects, seeking out the best product from their rangeBuilding client relationships; following through the sale from the initial enquiry, securing the order and organising deliveryWork as part of a fast-paced and close team offering product and technical adviceAnswering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare serviceExperience needed:You do not need prior industry experience before you join as they provide a comprehensive training programme to familiarise you with the product range. Having a creative flair with an eye for colour would be an advantage.Mandarin Stone looks for people who thrive in a sales and customer-focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, can prioritise tasks, have excellent communication both written and verbally, have high levels of organisation and be computer literate with a good understanding of basic maths.In return, Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.Our benefits package includes:4 weeks holiday per year, increasing to 5 weeks with qualifying length of serviceAn additional holiday for your birthday each year after qualifying service of one yearPublic/Bank Holidays and Christmas Eve offAccess to our Employee Assistance ProgrammeCycle to Work SchemeEnrolment into the company sick pay scheme after a qualifying periodDeath in ServicePrivate Health Care after three years’ serviceEmployee DiscountTravel costs when travelling beyond your remitShowroom opening hours are 9.30am – 5.30pm Monday to Saturday. They are closed on Sundays and Bank Holidays. Showroom employees will have one weekday off every week.
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is a leading importer of natural stone and porcelain products in the UK. They are a family-run business that has grown into a very successful and reputable company within the industry. Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth They have 15 inspirational showrooms across the UK and are currently recruiting for a Sales Consultant in our Bath Showroom.The role:The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.Duties include:Providing expert advice about their range or products to meet the design brief of the clientSeeking solutions to customers’ tile projects, seeking out the best product from their rangeBuilding client relationships; following through the sale from the initial enquiry, securing the order and organising deliveryWork as part of a fast-paced and close team offering product and technical adviceAnswering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare serviceExperience needed:You do not need prior industry experience before you join as they provide a comprehensive training programme to familiarise you with the product range. Having a creative flair with an eye for colour would be an advantage.Mandarin Stone looks for people who thrive in a sales and customer-focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, can prioritise tasks, have excellent communication both written and verbally, have high levels of organisation and be computer literate with a good understanding of basic maths.In return, Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.Our benefits package includes:4 weeks holiday per year, increasing to 5 weeks with qualifying length of serviceAn additional holiday for your birthday each year after qualifying service of one yearPublic/Bank Holidays and Christmas Eve offAccess to our Employee Assistance ProgrammeCycle to Work SchemeEnrolment into the company sick pay scheme after a qualifying periodDeath in ServicePrivate Health Care after three years’ serviceEmployee DiscountTravel costs when travelling beyond your remitShowroom opening hours are 9.30am – 5.30pm Monday to Saturday. They are closed on Sundays and Bank Holidays. Showroom employees will have one weekday off every week.
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