Senior UX Designer

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.We use these values to fuel superior results:Lock armsWe forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.Show hustleWe’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.Embrace changeFrom new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.Elevate empathyWe listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability .Never settleWe motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.But enough about us. Let’s talk about you.We are looking for a highly skilled Senior UX Designer to support our growing client needs and demands by discovering, researching, designing, and defining UX solutions for our customers.What you’ll do:Demonstrate a strong understanding of user-centered design principles and techniques andadvocate for them across the organizationBuild a deep level of trust with our clientsConstantly look for tools and processes that will make us more efficient and elevate our workPlan and facilitate research activities (both user and stakeholder) and UX design workshops with stakeholders, build design artifacts necessary to conduct concept testing/usability testing and produces reportsBe accountable for defining key user interface behaviors through the use of experience models, personas, storyboards, site maps, flow diagrams, wireframes, mockups, interactive prototypes, simulations, service blueprints, etc. and be comfortable presenting that thinking to our clientsTranslate customer insights into tangible design deliverables within defined timelines. Think beyond boundaries to create design directionDevelop and maintain user interaction design guidelines as part of our clients’ larger UX design system initiativesDevelop and/or use appropriate UX design and evaluation processes and/or efficiency and cost measurements to ensure that any design solution meets or exceeds defined needs and strategiesBe willing to be fearless about driving new ideas, and finding simple and powerful ways to communicate themMentor less experienced members of the UX team, guiding delivery and helping to oversee their development and presentation skillsCollaborate with other internal disciplines (strategists, UI designers, writers, business analysts, front-end developers, back-end developers, PMs) throughout our agency, as well as client stakeholders, to deliver innovative and effective user experience solutions to our clients, and ultimately their customersWho you are:Bold – you understand how to be bold and innovative to push the boundaries of digitalPassionate – You are passionate about understanding and improving the end-to-end digital experience. Your passion and positivity about the work makes everyone around you betterCourageous – You aren’t afraid to fail and are open to feedbackCurious – You have a desire to learn all the things you don’t know and enjoy the researchCollaborative – You seek out collaboration and want to grow by being pushed each day to stretch your capabilitiesProficient – You have a strong portfolio that demonstrates your thoughtful approach to the entire UX process and your capabilitiesConnected – You’re plugged into the local UX community and are an active seeker of inspirationWhat you bring:Great portfolio of customer experience examples and storytelling, featuring user researchactivities, audience definition and experience mapping, site/app-mapping, wireframing, prototyping, and functional spec writing5+ years’ experience as a UX professional, skilled in human centered design; able to demonstrate expertise in both information architecture and digital interactive experience design for component driven, responsive web and mobile applicationsExperience supporting new business efforts and conceptual thinkingProven experience “owning” projects from start to finishAbility to lead UX workshops with team members and clientsFamiliarity with overseeing the work of others and providing guidance with execution in alignment with and established road mapExperience with using research and data to guide your recommendationsExperience designing complex and/or task-based applications for content-heavy as well as transactional websitesProficiency with Figma. Sketch and Adobe Creative Cloud experience is a plusExperience with presentation/prototyping tools like Figma, InVision, Marvel, Axure, Adobe XD, HTML/JS/CSS, or other toolsKnowledge of the best practices for UX and interaction design for responsive experiencesAn understanding of accessibility design issuesExperience with designing for content management systems (Sitecore, Acquia)Agile process experienceRequirements gathering and analysis experienceThe above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law. In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com . All applicants applying must be legally authorized to work in the country of employment.Please let know you found this position on DesignX Job Board as a way to support us so we can keep fostering this community.

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