vacancy interaction designer. tech, den haag

Welcome to the CX Studio, a customer experience studio powered by one of the world’s leading technology companies. Here, customer experience drives us, game-changing marketing is conceived, awards are won, and technology is at the very heart of bringing our creative ideas to life. Clients aren’t just customers, they’re partners. Integrity and a team-driven environment serve as incubators for entrepreneurial minds.Getting goosebumps? Good, let’s see where you can put your talents to work.The Interaction Designer fills a key role in our CX Studio, providing solutions in the areas of usability and accessibility across multiple digital channels. In this role, the Interaction Designer will work with project teams to analyze user and technology requirements and to communicate those needs as logical, realistic user interface solutions, in particular for web, mobile, and tablet. The ability to synthesize user data and moderately complex technical requirements into a cohesive, user-centered application structure is critical. The Interaction Designer is expected to establish the IA/Usability role in the team’s organization and the competency as a whole. You will be expected to be involved across a wide range of projects, overseeing all IA/Usability activities, directing usability analysts as needed, and determining where IA/Usability involvement is required.We are looking for creative experience solutions – individuals with passion and desire to build really cool digital services that express our client’s goals to sell and build brands across growing digital touch points.Tasks and Responsibilities

Create interface and interaction design for scrum team based on Client Organization user experience principlesSupport concepting phase for future backlog creation regarding the creation of product/user stories, epics, customer journeys, personas, and other UX artifactsSupport pre-scrum phase for creating a backlog and, when needed, scrum phase for project deliverySupport ideation and concepting teamsSupport on an ad hoc basis internal activities within Client OrganizationSupport UX testing in the development phaseSupport Client Organization research lab to run customer researchMonitor and alert stakeholders regarding consistency and uniformity of production of (digital) assets, content, and copyLiaison and align with other interaction/UX designers within Client OrganizationSupport ‘Best practice meetings’ within Client OrganizationSkills and Experience Required

At least 3 years of experience in a similar role, ideally from a digital agencyLead methodologies that understand both business and user goals and, as appropriate, help to define/refine them with other team membersVisualize concepts quickly and cleanly through sketching and other rapid prototyping methodsDraw upon user personas, scenarios, blueprints, sitemaps, wireframes, and other tools to communicate requirements and solutions to visual designers, developers, and managementUnderstand business/function hierarchy and advise customers on the best placement of contentEmploy research methods such as content and task analysis, usability testing, and stakeholder interviews to identify problems and opportunitiesAbility to work well and communicate effectively with diverse teams of technical architects, creative directors/visual designers, business information & data analysts, and front-end developersParticipate in quality assurance checks during productionExperience in working in agile and scrum teamsServe as a key spokesperson for the disciplineThis Role Would Suit Someone Who

Is confident, analytical and willing to lead a client conversationIs a real can-do person and problem solverRequired

Bachelor’s Degree (Degree in Fine Arts, Industrial Design, Multimedia Arts, Architecture, Computer Graphics, Human Factors, Psychology, Cognitive Science, Computer Science or Engineering)

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