Service Corporation International
Memorial Designer
Service Corporation International, Colleyville, Texas, United States, 76034
SCI Shared Resources, LLC - Memorial Designer
Bluebonnet Hills Memorial Park5725 Colleyville Blvd, Colleyville, TX 76034, USAAll current associates must apply through "My Career" on your Workday Homepage.Consider the possibilities of joining a Great Place to Work!JOB RESPONSIBILITIESPresent and collaborate with clients on memorial products and designs. Customize lasting products to memorialize their loved one.Design preliminary Good/Better/Best options to present to client families during meetings. Apply intake information, culture, and deceased relationship to develop preliminary designs in computer automated design (CAD) software.Present CAD design options as well as product materials and color options to clients during at-need Arrangement or pre-need sales meetings. Listen for client preferences, wishes, and input, revising designs immediately.Apply creativity and knowledge of park/crypt/mausoleum layout to enhance design. Influence product selection for a lasting memorial. Finalize product and design decisions and update proprietary software with purchasing decisions and pricing.Design final memorial and select materials. Obtain client’s design and product approval. Revise design as necessary ensuring client satisfaction. File pre-need designs according to procedures.Upon at-need approval, order product materials, send memorial design to vendor, and obtain estimated delivery date. Address vendor/manufacturer questions or issues and follow up on delays.Upon delivery, inspect materials and double-check design to original specifications including font, font size, spacing, spelling, artwork, and similar design elements. Take initiative to resolve issues with vendor and notify operations when the memorial is ready for installation. Post-installation, notify client of completion.Attend and actively participate in daily sales huddles reviewing 3-day appointment schedule (past/present/future) outcomes, status, and discuss outstanding issues or request documents as well as obtain information to prepare designs for assigned appointments. Share positive feedback and staff kudos.MINIMUM REQUIREMENTSEducation:High School Diploma or equivalentExperience:At least one year in a support role, preferably in a customer service environmentExperience with data-based or CAD software is a plusKnowledge, Skills and Abilities:Proficient with MS Office software suite, particularly OutlookStrong attention to design detailAbility to learn computer automated drawing (CAD) softwareAbility to continually improve skills and industry knowledgeAbility to self-prioritize workload to meet shifting priorities in a fast-paced environmentAbility to lift up to 35 poundsWORK CONDITIONSProfessional attire required when in contact with familiesAbility to work evenings and weekends to meet with clientsJob Location: US-TX - ColleyvilleJob Profile ID: F00302Time Type: Full time
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Bluebonnet Hills Memorial Park5725 Colleyville Blvd, Colleyville, TX 76034, USAAll current associates must apply through "My Career" on your Workday Homepage.Consider the possibilities of joining a Great Place to Work!JOB RESPONSIBILITIESPresent and collaborate with clients on memorial products and designs. Customize lasting products to memorialize their loved one.Design preliminary Good/Better/Best options to present to client families during meetings. Apply intake information, culture, and deceased relationship to develop preliminary designs in computer automated design (CAD) software.Present CAD design options as well as product materials and color options to clients during at-need Arrangement or pre-need sales meetings. Listen for client preferences, wishes, and input, revising designs immediately.Apply creativity and knowledge of park/crypt/mausoleum layout to enhance design. Influence product selection for a lasting memorial. Finalize product and design decisions and update proprietary software with purchasing decisions and pricing.Design final memorial and select materials. Obtain client’s design and product approval. Revise design as necessary ensuring client satisfaction. File pre-need designs according to procedures.Upon at-need approval, order product materials, send memorial design to vendor, and obtain estimated delivery date. Address vendor/manufacturer questions or issues and follow up on delays.Upon delivery, inspect materials and double-check design to original specifications including font, font size, spacing, spelling, artwork, and similar design elements. Take initiative to resolve issues with vendor and notify operations when the memorial is ready for installation. Post-installation, notify client of completion.Attend and actively participate in daily sales huddles reviewing 3-day appointment schedule (past/present/future) outcomes, status, and discuss outstanding issues or request documents as well as obtain information to prepare designs for assigned appointments. Share positive feedback and staff kudos.MINIMUM REQUIREMENTSEducation:High School Diploma or equivalentExperience:At least one year in a support role, preferably in a customer service environmentExperience with data-based or CAD software is a plusKnowledge, Skills and Abilities:Proficient with MS Office software suite, particularly OutlookStrong attention to design detailAbility to learn computer automated drawing (CAD) softwareAbility to continually improve skills and industry knowledgeAbility to self-prioritize workload to meet shifting priorities in a fast-paced environmentAbility to lift up to 35 poundsWORK CONDITIONSProfessional attire required when in contact with familiesAbility to work evenings and weekends to meet with clientsJob Location: US-TX - ColleyvilleJob Profile ID: F00302Time Type: Full time
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