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International College of Health Sciences

Instructional Designer/Technology Support Specialist

International College of Health Sciences, Boynton Beach, Florida, United States, 33435


Technical Support Specialist needed to support students, staff, and faculty with hardware and other digital teaching/learning technology.

Management of the Canvas Learning Management System for all courses in the platform.

Manage the Canvas Learning Management System

Ability to work with Student Management systems

Reconfigure courses to meet optimal teaching and learning outcomes

Advise the SON and the School of Allied Health on best practices in curriculum development, use of materials, and equipment.

Recommend the purchase of instructional materials, supplies, equipment, and visual aids designed to meet the educational needs of students.

Upload all syllabi and course content on a quarterly basis

Perform ongoing and routine maintenance of the platform

Integrate learning tools in the platform to meet optimal teaching and learning outcomes.

Conduct seminars for faculty on how to use Canvas

Assist students who are experiencing issues in the Canvas platform

Serves as the Technical Support Student Navigator for Canvas

Serves as a faculty for NSO

Troubleshoot laptop and software issues

Add staff members to ICHS required software

Troubleshoot phone issues

Liaison between Campus and Milner for hardware and software issues

Installation of software as necessary

Technical Qualifications

Computer-based training software.

Desktop support

Learning Management System and Student Information Systems

Database user interface and query software

Desktop Publishing Software

Graphic or Photo Imaging Software

Multimedia Educational Software

Presentation Software

Video Creation and Editing Software

Web Creation and editing software

Web Platform Development software

Other Qualifications

Customer service experienced preferred.

Must have a flexible work schedule, including weekends, evenings, nights, and holidays may be required.

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