FASTSIGNS International. Inc
Graphic Designer Customer Service
FASTSIGNS International. Inc, Xenia, Ohio, United States, 45385
Graphic Designer Customer Service
FASTSIGNS of Beavercreek/XeniaGraphic Designer Customer Service
Full Time • FASTSIGNS of Beavercreek/XeniaAre you a highly motivated, talented graphic designer professional, and enjoy working with people? If so, FASTSIGNS of Beavercreek-Xenia are looking for an energetic candidate who are interested in a career with potential growth. If you are looking for a rewarding career, not just another job, then come join our team as a Graphic Designer Customer Service Representative!
GRAPHIC DESIGNER CUSTOMER SERVICE REPRESENTATIVE RESPONSIBLES
︎Provide proofs as necessary for customer approval.
︎Perform daily/weekly computer back-ups; archive files as necessary.
︎Maintain equipment including computers.
︎Maintain accurate electronic record of File Storage and Disks following brand standards.
︎Communicate with other employees, Sales/Service members on job requirements, timing, and special needs; Production team on job input and output; Production Manager/Center Manager on inventory needs for computer supplies.
︎Prioritize each day to schedule the workflow efficiently and cost-effectively.
︎Determine the best output method based on the customer’s need.
︎Read and interpret a Work Order.
︎Work with co-workers and customers with file transfers, FTP access, photo library options, online proofs, etc.
︎Determine size and arrangement of illustrative material and copy, select style and size of type, and arrange layout based upon available space, aesthetic design, and production requirements.
︎Prepare comprehensive illustrations, sketches, layouts, and copy for print reproduction according to instructions of client or supervisor
︎Allocate appropriate amount of time to each Work Order.
︎Inspect jobs for accuracy before sending them to output.
︎Ensure correct material is used for each job and output device settings are accurate.
︎Maintain customer logo library; convert graphic files.
︎Image Sourcing: locate photos, understand copyright laws and release/usage requirements.
︎Knowledge of resources to buy stock images, work with service bureaus to create output beyond store capability, and understand resolution options and optimal enlargement specifications from image vendors and image originals.
︎Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings.
︎Participate in center staff and sales meetings.
︎Assist in the implementation of company marketing plans as needed.
︎Identify and resolve customer satisfaction issues.
︎Establish and maintain effective team relationships with all support departments.
︎Adhere to all company policies, procedures and business ethics codes.
︎Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.
︎Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center.
︎Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers.
︎Assist at the front counter as needed.
︎Understand the sales process enough to consult with customers to determine project needs and solutions.
︎Serve as first point of contact for walk-in, email, E-commerce and telephone customers.
︎Demonstrate the ability to carry on a business conversation with customers and decision makers.
︎Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.
︎Follow up on new leads and referrals resulting from telephone, marketing and email activity.
︎Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
︎Prepare estimates and establish/maintain estimate follow-up procedures.
︎Communicate with customers on order status and changes the production schedule.
︎Maintain an attractive retail environment (clean, organized and functional).
BENEFITS
◇ paid holidays◇ no weekend hours◇ two weeks of paid training◇ uniform shirts provided◇ AFLAC benefits◇ 5% employee discounts
We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.Apply with Indeed(if you already have a resume on Indeed)Or apply here.
* required fieldsFirst Name *Last Name *Email *Phone *Yes, Text Me!
For the
fastest
response to interviews & follow-ups.
Opt-out anytime.Let Us Text You!
Texting increases your chance for an interview.
Texts for this job only. Opt-out anytime.Are you comfortable with computers, email, using the internet, and learning new computer programs? *Are you willing and able to commute to our office? *Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *Do you hold a valid driver’s license? *Are you willing to complete a background check of felony convictions? *Can you commit to a 40 hour work week, with rotating shifts Monday thru Sunday? *Are you legally authorized to work in the US? *Our employment process requires a drug screen. Are you willing to proceed with this application? *Do you have any alcohol related convictions on your driving record (i.e. DUI, DWI)? *Are you willing to to provide us with 3 professional references? *Would you be willing to participate in a phone interview? *Highest level of education *How many years of Customer Service experience do you have? *U.S. Equal Opportunity Employment Information (Completion is voluntary)We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.You are being given the opportunity to provide the following information in order tohelp us comply with federal and state Equal Employment Opportunity/Affirmative Actionrecord keeping, reporting, and other legal requirements.Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do providewill be recorded and maintained in a confidential file.Typically Monday through Friday business hoursFast growing industryOpportunity to work in a variety of roles
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FASTSIGNS of Beavercreek/XeniaGraphic Designer Customer Service
Full Time • FASTSIGNS of Beavercreek/XeniaAre you a highly motivated, talented graphic designer professional, and enjoy working with people? If so, FASTSIGNS of Beavercreek-Xenia are looking for an energetic candidate who are interested in a career with potential growth. If you are looking for a rewarding career, not just another job, then come join our team as a Graphic Designer Customer Service Representative!
GRAPHIC DESIGNER CUSTOMER SERVICE REPRESENTATIVE RESPONSIBLES
︎Provide proofs as necessary for customer approval.
︎Perform daily/weekly computer back-ups; archive files as necessary.
︎Maintain equipment including computers.
︎Maintain accurate electronic record of File Storage and Disks following brand standards.
︎Communicate with other employees, Sales/Service members on job requirements, timing, and special needs; Production team on job input and output; Production Manager/Center Manager on inventory needs for computer supplies.
︎Prioritize each day to schedule the workflow efficiently and cost-effectively.
︎Determine the best output method based on the customer’s need.
︎Read and interpret a Work Order.
︎Work with co-workers and customers with file transfers, FTP access, photo library options, online proofs, etc.
︎Determine size and arrangement of illustrative material and copy, select style and size of type, and arrange layout based upon available space, aesthetic design, and production requirements.
︎Prepare comprehensive illustrations, sketches, layouts, and copy for print reproduction according to instructions of client or supervisor
︎Allocate appropriate amount of time to each Work Order.
︎Inspect jobs for accuracy before sending them to output.
︎Ensure correct material is used for each job and output device settings are accurate.
︎Maintain customer logo library; convert graphic files.
︎Image Sourcing: locate photos, understand copyright laws and release/usage requirements.
︎Knowledge of resources to buy stock images, work with service bureaus to create output beyond store capability, and understand resolution options and optimal enlargement specifications from image vendors and image originals.
︎Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings.
︎Participate in center staff and sales meetings.
︎Assist in the implementation of company marketing plans as needed.
︎Identify and resolve customer satisfaction issues.
︎Establish and maintain effective team relationships with all support departments.
︎Adhere to all company policies, procedures and business ethics codes.
︎Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.
︎Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center.
︎Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers.
︎Assist at the front counter as needed.
︎Understand the sales process enough to consult with customers to determine project needs and solutions.
︎Serve as first point of contact for walk-in, email, E-commerce and telephone customers.
︎Demonstrate the ability to carry on a business conversation with customers and decision makers.
︎Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.
︎Follow up on new leads and referrals resulting from telephone, marketing and email activity.
︎Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
︎Prepare estimates and establish/maintain estimate follow-up procedures.
︎Communicate with customers on order status and changes the production schedule.
︎Maintain an attractive retail environment (clean, organized and functional).
BENEFITS
◇ paid holidays◇ no weekend hours◇ two weeks of paid training◇ uniform shirts provided◇ AFLAC benefits◇ 5% employee discounts
We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.Apply with Indeed(if you already have a resume on Indeed)Or apply here.
* required fieldsFirst Name *Last Name *Email *Phone *Yes, Text Me!
For the
fastest
response to interviews & follow-ups.
Opt-out anytime.Let Us Text You!
Texting increases your chance for an interview.
Texts for this job only. Opt-out anytime.Are you comfortable with computers, email, using the internet, and learning new computer programs? *Are you willing and able to commute to our office? *Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *Do you hold a valid driver’s license? *Are you willing to complete a background check of felony convictions? *Can you commit to a 40 hour work week, with rotating shifts Monday thru Sunday? *Are you legally authorized to work in the US? *Our employment process requires a drug screen. Are you willing to proceed with this application? *Do you have any alcohol related convictions on your driving record (i.e. DUI, DWI)? *Are you willing to to provide us with 3 professional references? *Would you be willing to participate in a phone interview? *Highest level of education *How many years of Customer Service experience do you have? *U.S. Equal Opportunity Employment Information (Completion is voluntary)We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.You are being given the opportunity to provide the following information in order tohelp us comply with federal and state Equal Employment Opportunity/Affirmative Actionrecord keeping, reporting, and other legal requirements.Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do providewill be recorded and maintained in a confidential file.Typically Monday through Friday business hoursFast growing industryOpportunity to work in a variety of roles
#J-18808-Ljbffr