Personal Lines Producer

The Browne & Balazs Agencies of Farm Bureau is seeking a Personal Lines Producer to join our growing team. Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? The ideal candidate will be detail-oriented, a self-starter, have excellent customer service skills via phone and in-person, and more. This person must be a “people person” and be well-organized and flexible and enjoy the challenges of a fast-growing agency.Benefits/Perks:Competitive PayProfessional DevelopmentJob Stability in a growing industryResponsibilities:Identify, qualify, and develop Personal Insurance opportunities with new and existing clients in person, online, by phone, and through written communication.Handle all change requests while also assisting customers to enter payments, check on billing status, and confirm other aspects of their accounts.Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to the insured and educate them on coverages and rates.Anticipate, respond to, and follow up on all existing client needs.Foster and maintain excellent relationships with customers and prospects through regular follow-up, on-time quotations, and general account support.Support and prepare clients for renewal and retention, and maintain strong client relationships.Actively prospect our existing clientele to 'round out' accounts and advise on necessary increases and additions to the client's current coverage.Understand and perform at key metric levels to ensure company targets are achieved.Collaborate with team members and participate in formal and informal meetings as needed.Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, and technology to continuously improve knowledge and performance.Qualifications:Hold a Michigan Property and Casualty Producers License, as well as a Bachelor’s Degree or comparable work experience.Demonstrate Technology and Computer proficiency including agency management systems.Possess a knowledge of insurance products and procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base.Have a proven track record of business-to-consumer sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.Have excellent time management skills and thrive in a team environment.

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