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Tanger

Business Analyst, Marketing Applications

Tanger, Greensboro, North Carolina, us, 27497


We are seeking a Business Analyst, Marketing Applications who will play a crucial role in optimizing digital and marketing processes. This position will report directly to the SVP, Technology with geographic flexibility to work remotely offered by Tanger’s hub-and-spoke approach to a modern Teams-driven workplace.About the Role:

As the Business Analyst, Marketing Applications you will work cross-functionally with business users and technical teams to research, translate, and optimize digital and marketing processes. You will facilitate technical development initiatives from discovery to release including requirement gathering, testing and demos.Tanger’s Rewards:

Competitive salaryGenerous Suite of Medical, Dental, and Vision Benefits401(k) matchPaid PTO and HolidaysPaid Volunteer HoursTeam Member Paid Leave ProgramsTuition ReimbursementWellness IncentivesGroup Life and Disability InsuranceVoluntary BenefitsTeam Member DiscountsHow you will contribute to what we do:

Deep dive into retailer and customer experience use cases with business partners to visualize their needs and deliver on B2C and loyalty program strategy.Collaborate on drafting internal documentation that supports the development lifecycle and user adoption, including process flows and training videos.Research solution options during vendor/application selection phases.Analyze processes and recommend improvements, efficiencies, and technical solutions.Translate business requirements to actionable user stories and acceptance criteria for development team members.Facilitate, design, and perform User Acceptance Testing (UAT) for product releases.Work closely with product owners to keep product backlogs up to date.Demo new features and enhancements to the business.Troubleshoot application specific user errors that the Help Desk escalates.Forge strong relationships with all internal business partners.Perform other duties as assignedAbout You:

You have a BS or BA degree from accredited college or university and a minimum of two (2) years of related experience; or equivalent work experience.You have three (3) plus years of experience as a core contributing team member on an agile software development teamYou have two (2) plus years of experience gathering business requirements to formulate product backlogs and delivering enterprise-wide technical solutions.You thrive in synthesizing requirements into digestible formats.You seek out learning opportunities and are eager to expand your understanding of our business.You are highly organized and can keep large amounts of notes and tasks in order.You have a “curiosity-first” communication approach.You are comfortable engaging colleagues of all levels -- end users, executives, and engineers alike – and tailoring communication to the appropriate audience.You value visualizing and documenting processes using charting software (Lucid Chart, Visio, etc.).You appreciate a balance of collaborative and independent responsibilities.You welcome change and an agile working environment.You adhere to Tanger’s Core Values: Consider Community, Seek the Success of Others, Act Fairly & with Integrity, and Make it Happen.You embrace diversity of people, thought and style as the best way to bring value for our team members.You can adhere to Tanger’s Core Values: Consider Community, Seek the Success of Others, Act Fairly & with Integrity, and Make it Happen.You embrace diversity of people, thought and style as the best way to bring value for our customers and retail partners

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