Westgate Resorts, Inc.
Marketing Representative
Westgate Resorts, Inc., Orlando, Florida, us, 32885
Company Description
Westgate Resorts was founded in 1982 starting with a 16-unit resort at Westgate Vacation Villas. It now encompasses more than 14,000 villas at 27 beautiful resorts in premiere travel destinations throughout the United States. Employing about 10,000 people, Westgate Resorts has expanded into the largest privately held corporation in the Central Florida area.Job Description
As a Westgate Resorts
OPC (Off Property Consultant)
you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts throughout central Florida. By encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme park and attraction tickets. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests who are here on vacation.As an OPC you will :Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractionsEngage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualifyProvide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standardUtilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissionsOpen and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shiftMaintain a professional appearance and work environment at all times with a clean clutter free work stationStay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate ResortsHave opportunities to work and travel to off-site events, pop-up locations, and conventionswith little to no advanced notice, but within an acceptable distance, based on business needs, experience, and/or performance. Additional details regarding commission, expenses, etc., will be discussed upon scheduling theseevents, will be discussed upon scheduling these eventsTo perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Additionally, the person must possess and adhere to the following core company values:IntegrityPassionWork EthicQualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.Must be outgoing and assertiveMust be able to handle cash and tickets accurately and securelyEnjoy working with touristsPositive, Self Motivated, and be able to work in a team environmentExcellent face to face customer service skillsWill need to be able to overcome objectionsRequires a flexible work schedule including mornings, nights, weekends, and holidaysPassionate about genuinely helping clients get a better deal and improving their overall vacation experienceMay be required to stand for long periods of time in outdoor and/or indoor environmentsHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experienceAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organizationAdditional Information
Why Westgate?Paid Time Off (PTO) – vacation, sick, and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy, and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life, Disability, Accident, Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)Community Involvement ProgramsWestgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com
with the job title and the location of the position for which you are applying.
#J-18808-Ljbffr
Westgate Resorts was founded in 1982 starting with a 16-unit resort at Westgate Vacation Villas. It now encompasses more than 14,000 villas at 27 beautiful resorts in premiere travel destinations throughout the United States. Employing about 10,000 people, Westgate Resorts has expanded into the largest privately held corporation in the Central Florida area.Job Description
As a Westgate Resorts
OPC (Off Property Consultant)
you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts throughout central Florida. By encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme park and attraction tickets. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests who are here on vacation.As an OPC you will :Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractionsEngage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualifyProvide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standardUtilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissionsOpen and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shiftMaintain a professional appearance and work environment at all times with a clean clutter free work stationStay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate ResortsHave opportunities to work and travel to off-site events, pop-up locations, and conventionswith little to no advanced notice, but within an acceptable distance, based on business needs, experience, and/or performance. Additional details regarding commission, expenses, etc., will be discussed upon scheduling theseevents, will be discussed upon scheduling these eventsTo perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Additionally, the person must possess and adhere to the following core company values:IntegrityPassionWork EthicQualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.Must be outgoing and assertiveMust be able to handle cash and tickets accurately and securelyEnjoy working with touristsPositive, Self Motivated, and be able to work in a team environmentExcellent face to face customer service skillsWill need to be able to overcome objectionsRequires a flexible work schedule including mornings, nights, weekends, and holidaysPassionate about genuinely helping clients get a better deal and improving their overall vacation experienceMay be required to stand for long periods of time in outdoor and/or indoor environmentsHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experienceAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organizationAdditional Information
Why Westgate?Paid Time Off (PTO) – vacation, sick, and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy, and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life, Disability, Accident, Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)Community Involvement ProgramsWestgate Resorts is an Equal Employment Opportunity employer .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com
with the job title and the location of the position for which you are applying.
#J-18808-Ljbffr