Kansas Vehicle Title Services Company LLC
Marketing Programs Coordinator (Dealer Sales Organization) - 12162
Kansas Vehicle Title Services Company LLC, Topeka, Kansas, United States,
Job Description
OverviewWe are seeking a full-time
Marketing Programs Coordinator
for our
Sales Department
in our Olathe, KS location. In this role, you will be responsible for coordinating credits/debits for Garmin's marketing programs which include, but are not limited to, handling special credits, coop advertising, MDF, volume rebates, and consumer rebate claims through the entire life cycle. This involves documentation, research, validation, accurate accrual, timely processing of internal and external forms, providing program summaries, forecasting and tracking of program costs.
Essential FunctionsProcess orders, returns, reporting, and other various tasks for requests submitted via the Consignment, Promotion, Associate Purchase, and other order programsAssist and support work flow for peer positions as work volume dictates and answer customer phone calls, emails, letters, and faxesAct as key authority/owner of processes to ensure adequate maintenance, documentation and compliancy of marketing programs representing various functions including sell through, buy down, price protection, coop advertising, volume and consumer rebate offers, associate purchase, promo, consignment, tradeshow, and display ordersDrive proper and accurate Marketing Programs Forms completion and maintain knowledge of and manage all Marketing Programs through the entire life cycle of program within Oracle and supporting software such as OBIEE and Microsoft ExcelManage various Outlook Inboxes by responding to questions and requests within 24 hours of receipt; sort and prioritize appropriately differentiating actions, identify and reallocate misdirected claims/requests to other internal departmentsDirectly communicate to Dealers, Distributors, and end consumers concerning questions on their balances, claims, or orders processedProcess internal reports to verify authenticity of claim and determine accurate allowance amountProvide accounting with information on short pays or denials including detail summary, research, and supporting payouts or denialsManage accrual reporting of $50K - $20 million in marketing programsTeam with stakeholders on the creation of rebate claim forms; act as consultant and advocate for updates with information gathered from invalid reporting and/ or customer feedbackCoordinate and team with appropriate stakeholders for corporate lists for rebate kits distributionProvide 3rd party Rebate vendor with FTP uploads, and additional reporting for check processing of internal rebatesNegotiate with external and internal auditors regarding disputed claims and communicate claims status with all stakeholdersBe the order entry expert and authority on policies and procedures supporting International Shipping, ISO, PCI, and GDPR regulations through Marketing Programs order entry activitiesEnsure required approvals are collected with documentation throughout the entire Marketing Program order life cycleInform customer of unit prices, shipping date, inventory availability, anticipated delays, and any additional information needed by customer through order acknowledgements or other means of communicationIssue Return Material Authorizations and credit memos when applicableCompile statistics and prepare various reports for management as requiredFollow up, reconcile, track and coordinate all consignment accounts for sales managers, trainers, RSMs, Trade Shows, dealers and prospective dealersTransmit routine communications for current and expired consignment timelines to designated personnel and management...
#J-18808-Ljbffr
OverviewWe are seeking a full-time
Marketing Programs Coordinator
for our
Sales Department
in our Olathe, KS location. In this role, you will be responsible for coordinating credits/debits for Garmin's marketing programs which include, but are not limited to, handling special credits, coop advertising, MDF, volume rebates, and consumer rebate claims through the entire life cycle. This involves documentation, research, validation, accurate accrual, timely processing of internal and external forms, providing program summaries, forecasting and tracking of program costs.
Essential FunctionsProcess orders, returns, reporting, and other various tasks for requests submitted via the Consignment, Promotion, Associate Purchase, and other order programsAssist and support work flow for peer positions as work volume dictates and answer customer phone calls, emails, letters, and faxesAct as key authority/owner of processes to ensure adequate maintenance, documentation and compliancy of marketing programs representing various functions including sell through, buy down, price protection, coop advertising, volume and consumer rebate offers, associate purchase, promo, consignment, tradeshow, and display ordersDrive proper and accurate Marketing Programs Forms completion and maintain knowledge of and manage all Marketing Programs through the entire life cycle of program within Oracle and supporting software such as OBIEE and Microsoft ExcelManage various Outlook Inboxes by responding to questions and requests within 24 hours of receipt; sort and prioritize appropriately differentiating actions, identify and reallocate misdirected claims/requests to other internal departmentsDirectly communicate to Dealers, Distributors, and end consumers concerning questions on their balances, claims, or orders processedProcess internal reports to verify authenticity of claim and determine accurate allowance amountProvide accounting with information on short pays or denials including detail summary, research, and supporting payouts or denialsManage accrual reporting of $50K - $20 million in marketing programsTeam with stakeholders on the creation of rebate claim forms; act as consultant and advocate for updates with information gathered from invalid reporting and/ or customer feedbackCoordinate and team with appropriate stakeholders for corporate lists for rebate kits distributionProvide 3rd party Rebate vendor with FTP uploads, and additional reporting for check processing of internal rebatesNegotiate with external and internal auditors regarding disputed claims and communicate claims status with all stakeholdersBe the order entry expert and authority on policies and procedures supporting International Shipping, ISO, PCI, and GDPR regulations through Marketing Programs order entry activitiesEnsure required approvals are collected with documentation throughout the entire Marketing Program order life cycleInform customer of unit prices, shipping date, inventory availability, anticipated delays, and any additional information needed by customer through order acknowledgements or other means of communicationIssue Return Material Authorizations and credit memos when applicableCompile statistics and prepare various reports for management as requiredFollow up, reconcile, track and coordinate all consignment accounts for sales managers, trainers, RSMs, Trade Shows, dealers and prospective dealersTransmit routine communications for current and expired consignment timelines to designated personnel and management...
#J-18808-Ljbffr