Mystic Lake Casino Hotel
Marketing Coordinator
Mystic Lake Casino Hotel, Saint Paul, Minnesota, United States,
Job Overview:
Serves as the primary points of contact and knowledgeable resources for Club M and Promotions. Enrolls casino guests in the Club, issues complimentaries, promotes Club M, and provides information about both Mystic Lake and Little Six. Assists with execution of all promotions and special events. Initiates and practices exceptional guest service in all situations to ensure that all new and returning guests have a memorable experience. Oversees and administers collateral distribution on the casino floor and keeps inventory of the marketing storage and costume rooms. Troubleshoots guest concerns related to marketing technologies (i.e. digital applications, player tracking, offers, kiosk redemptions, etc.)Job Requirements:Must be 18 years of age or older.Combination of education & experience in customer service/marketing/communications equal to 2 years.Strong computer and mobile application experience, word-processing, spreadsheets, and electronic mail software. Ability to communicate effectively with a diverse population.Ability to learn and understand varying technologies and guest-facing applications (including iOS and Android).
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Serves as the primary points of contact and knowledgeable resources for Club M and Promotions. Enrolls casino guests in the Club, issues complimentaries, promotes Club M, and provides information about both Mystic Lake and Little Six. Assists with execution of all promotions and special events. Initiates and practices exceptional guest service in all situations to ensure that all new and returning guests have a memorable experience. Oversees and administers collateral distribution on the casino floor and keeps inventory of the marketing storage and costume rooms. Troubleshoots guest concerns related to marketing technologies (i.e. digital applications, player tracking, offers, kiosk redemptions, etc.)Job Requirements:Must be 18 years of age or older.Combination of education & experience in customer service/marketing/communications equal to 2 years.Strong computer and mobile application experience, word-processing, spreadsheets, and electronic mail software. Ability to communicate effectively with a diverse population.Ability to learn and understand varying technologies and guest-facing applications (including iOS and Android).
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