Transport Communication Specialist - Care Coordination System

JOB DESCRIPTION:In collaboration with the RTC Coordination Nurse and RTC Specialist, works to coordinate appropriate, safe, rapid and efficient inter-hospital transport. This includes both ground and air for patients within the University of Vermont Health Network region. The Transport Communications Specialist is responsible for ensuring smooth, accurate, and efficient relay of information between EMS agencies, referring providers, consumers, and the Emergency Department at UVMMC.EDUCATION:High school or equivalent required; some college preferred.Nationally registered (NREMT) and licensed EMT, Advanced EMT, or Paramedic required within two (2) years of employment OR Certification as an Emergency Medical Dispatcher and Certified Flight Communicatory within 12 months.EXPERIENCE:Three years’ experience as ambulance or emergency dispatcher preferred or two to three years in EMS working for EMS services.Experience in service related healthcare occupation, demonstrating proficiency in interacting with customers and ability to work in a high-paced, high-stress and dynamic environment.Must have working knowledge of radio communications and computer dispatchWorking knowledge of medical terminology.Experience with third party payers, reimbursement procedures as well as CPT code knowledge

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