Senior User Experience Researcher

Welcome Home! Build your career with Lennar!As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.Lennar, one of the largest home builders in the US, is seeking an experienced Senior User Experience (UX) Researcher to join its DigitalOps Product team. In this role, you will help us research and translate the process of Home Building – from land purchase through sale – in a way that will enable our industry leading software development team to create world class tools. You will also play a crucial part in shaping the user experience of these innovative digital construction products.ResponsibilitiesConduct in-depth user research to deeply understand the needs, behaviors, and pain points of Lennar’s diverse user base, including homebuyers, purchasing teams, marketing teams, and construction professionals.Design and execute a wide range of research methodologies, such as user interviews, usability testing, contextual inquiries, and ethnographic studies, to gather rich insights.Analyze research data, identify patterns and trends, and translate findings into actionable recommendations to inform product strategy, design, and development.Collaborate closely with cross-functional teams, including product managers, designers, and engineers, to ensure user-centric decision-making and the delivery of exceptional user experiences.Establish and maintain a user research practice within the organization, including developing research processes, tools, and best practices.Communicate research insights effectively through compelling presentations, workshops, and written reports to stakeholders at all levels.Stay up-to-date with the latest UX research methodologies, trends, and industry best practices, and continuously improve the research practice.Qualifications7+ years of experience in user experience research, with a strong track record of delivering impacting research insights.Proficiency in a wide range of user research methods, including qualitative and quantitative techniques.Excellent analytical and problem-solving skills, with the ability to synthesize complex data into clear, actionable recommendations.Strong communication and presentation skills, with the ability to effectively convey research findings to both technical and non-technical stakeholders.Experience working in an agile, fast-paced environment, and the ability to adapt to changing priorities and requirements.Familiarity with construction, real estate, or home-related industries is a plus.Advanced degree in Human-Computer Interaction, User Experience Design, Psychology, or a related field is preferred.Lennar Core Values:Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.Life at Lennar!Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.When You Join:Health Insurance – Medical, Dental & VisionVacation – 3 weeks of vacation per year to startHolidays, Sick Leave, & Personal Days401(k) Savings Plan with company matchPaid Maternity & Bonding LeaveNew Hire Referral Bonus ProgramProduct Purchase Discount for AssociatesAssociate Assistance PlanEveryone’s Included Day – In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.And More!Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.If you are a passionate and experienced UX researcher who is excited to contribute to the growth and success of Lennar’s software products, we encourage you to apply for this exciting opportunity.Note:The *median base compensation for this position is estimated and subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations.• This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion.• This position will be eligible for the described benefits listed in the above section.• This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.Please let know you found this position on DesignX Job Board as a way to support us so we can keep fostering this community.

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