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Randstad

content operations specialist - remote (2p-11p pst)

Randstad, Burbank, California, United States, 91520


content operations specialist - remote (2p-11p pst).

burbank , california (remote)

posted 7 days ago

job details

summary

$35 - $40.82 per hour

contract

bachelor degree

category computer and mathematical occupations

reference1062271

job details

job summary:

Content Operations Specialist (2p-11p PST)

We are seeking a Content Operations Specialist to manage the end-to-end title availability process on our global platform. You will handle day-to-day activities related to content publishing, support tools and process improvements, and provide on-call support for live site operations. The role involves data analysis, troubleshooting, and collaboration with cross-functional teams to ensure accurate content availability.

Qualifications:

2+ years of content or technical operations experience

Proficiency in SQL, XML, and Microsoft Excel

Experience with project management tools (Smartsheets, Confluence, JIRA, Airtable)

strong problem-solving skills and understanding of digital content supply chains

location: BURBANK, California

job type: Contract

salary: $35.00 - 40.82 per hour

work hours: 3pm to 12am

education: Bachelors

responsibilities:

The Streaming Operations Associate of Solutions & Data Management is responsible for

performing:

the day-to-day activities relating to the content availability pipeline

the day-to-day activities related to publishing title availability to their platform

supporting:

the team with the development of interim tools, solutions and process improvements.

the end-to-end title management of our assets availability and remediation (including on-shift/off-hours support). 2p-11p PST.

the team with the development of interim tools, solutions and process improvements

solving the challenges that come with launching and sustaining content on a global platform

Providing

on-call support for live site operations as well as triage and resolve priority requests

analytical, data driven insight into the current state of our rights and title availability pipeline and use that knowledge to recommend process and technological improvements

Perform code alterations to markup languages, metadata, ratings, entity merge and splits via internal tools, excel and XML alterations

Compiling regular reports highlighting issues requiring attention and managing remediation

Bridging technical or process gaps through direct individual contribution

Partner with Content Partner Management, Content Programming, Media Delivery and Distribution Operations to confirm title availability

Ensuring accurate data entry and support with troubleshooting and project management

Qualifications:

2+ years of content operations and/or technical operations experience

BA/BS or equivalent experience required

Data analysis and Microsoft Excel proficiency

problem solving skills

Experience with:

SQL, data modeling, and relational databases

XML and XML language editors

with SaaS-based project management and collaboration tools (Smartsheets)

Confluence, JIRA, Lucidchart and Airtable

Understanding of digital content supply chain frameworks

qualifications:

Experience level: Entry Level

Minimum 2 years of experience

Education: Bachelors

skills:

Operations (2 years of experience is preferred)

Business Analysis (2 years of experience is preferred)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.