UX Design

Must Have:10+ years in cross-platform and cross-device product design, with a portfolio showcasing successful projects that focus on user-centered design solutions and demonstrate high-caliber designs end to end. • Proficiency in design tools such as Figma (including prototyping). • Strong visual skills – portfolio should demonstrate both interaction and visual design skills. • Strong understanding of user research methodologies, usability testing, and information architecture. • Knowledge of design guidelines, best practices, and platform-specific design considerations for native mobile, desktop and web. • Experience working in Agile development environments, collaborating with cross-functional teams, and managing multiple projects simultaneously. • Excellent communication and presentation skills, with the ability to articulate design concepts and rationale to stakeholders at all levels. • Passionate about keeping up with the latest design trends, technologies, and industry advancements. • Knowledge of accessibility standards (e.g., WCAG) and their implementation across platforms and devices. • Passionate about solving human problems with empathy, creativity, and pragmatism. • Self-motivated, results-oriented, and strategically adept. • Elicits and considers multiple perspectives, offers critique with clarity and kindness, and identifies win-win solutions. • Highly collaborative and recognizes the value of bringing people along. • Eager to learn new concepts; willing to admit you don’t know certain things, will ask for help, roll up your sleeves, and learn. • Has a high EQ, receives feedback with gratitude, and strives for continued growth. • Sense of responsibility to generate solutions for problems, even if it’s out of your lane. • Low ego – puts product and team first • Catalyst for innovation and co-creation with others for the sake of our customers. • Adaptable, calm and supportive of others

Nice to Have:• 10+ experience in mobile web and native apps (Android, iOS). • Experience showcasing your end-to-end design process across multiple projects, that include interaction and visual design artifacts and high-fidelity prototypes

Responsibilities:· UX Design: Guide the UX design process for cross-platform and cross-device applications, from ideation to execution. Advocate for user-centered design principles, accessibility, and best practices within the design team and across the organization· User Research: Partner with our Research team using various methods to gain insights into user behaviors, preferences, and pain points. Use these findings to inform design decisions and continuously improve the user experience.· Information Architecture: Develop and refine information architecture and user flows to ensure seamless navigation and efficient interactions.· Interaction Design: Design intuitive and delightful interactions and micro-interactions that provide users with feedback and guide them through their experience.· Wireframing and Prototyping: Create hi-fidelity wireframes, interactive prototypes, and design specifications to effectively communicate design concepts and interactions to stakeholders.· Visual Design: Ensure that visual elements across the products and platforms enhance the overall experience while aligning with the style guidelines. We are looking for hybrid designers that have product design and visual design skills.· Design Guidelines: Establish and maintain design guidelines, ensuring consistency and a unified experience across different platforms and devices· Accessibility: Ensure our products adhere to accessibility standards, allowing users of all abilities to interact with our applications effectively across their devices.· Contextual Analysis: Stay updated on industry trends, emerging technologies, and competitor experiences to identify opportunities for innovation and improvement.· Collaboration: Work closely with product managers, developers, and other stakeholders to understand business requirements and technical constraints while advocating for the best user experience.· Mentorship: Work closely with the UX Leadership team to support the growth of individuals, and teams, across the UX Group· Growth Mindset: Role model growth mindset for others and contribute to putting structures in place to foster growth mindset across the team.· Leadership: Demonstrate leadership as well as identify and execute on ways to improve the health, inclusivity, and function of the UX Group· Communication: Identify and present information that will motivate, persuade, engage or influence others· Impact: Work with the UX Leadership to prioritize the most impactful initiatives for the department to take on and support teams across the department to get the right things done

Minimum Qualifications:

· 5+ years in cross-platform and cross-device product design, with a portfolio showcasing successful projects that focus on user-centered design solutions and demonstrate high-caliber designs end to end.· Proficiency in design tools such as Figma (including prototyping).· Strong visual skills – portfolio should demonstrate both interaction and visual design skills.· Strong understanding of user research methodologies, usability testing, and information architecture.· Knowledge of design guidelines, best practices, and platform-specific design considerations for native mobile, desktop and web.· Experience working in Agile development environments, collaborating with cross-functional teams, and managing multiple projects simultaneously.· Excellent communication and presentation skills, with the ability to articulate design concepts and rationale to stakeholders at all levels.· Passionate about keeping up with the latest design trends, technologies, and industry advancements.· Knowledge of accessibility standards (e.g., WCAG) and their implementation across platforms and devices.· Passionate about solving human problems with empathy, creativity, and pragmatism.· Self-motivated, results-oriented, and strategically adept.· Elicits and considers multiple perspectives, offers critique with clarity and kindness, and identifies win-win solutions.· Highly collaborative and recognizes the value of bringing people along.· Eager to learn new concepts; willing to admit you don’t know certain things, will ask for help, roll up your sleeves, and learn.· Has a high EQ, receives feedback with gratitude, and strives for continued growth.· Sense of responsibility to generate solutions for problems, even if it’s out of your lane.· Low ego – puts product and team first· Catalyst for innovation and co-creation with others for the sake of our customers.· Adaptable, calm and supportive of others

Preferred Qualifications:

· 5+ experience in mobile web and native apps (Android, iOS).· Experience showcasing your end-to-end design process across multiple projects, that include interaction and visual design artifacts and high-fidelity prototypes