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Pinnacle Group, Inc.

Technical Writer - Digital Asset Management

Pinnacle Group, Inc., Sunnyvale, California, United States,


Technical Writer - Digital Asset ManagementDay 1 Onsite Sunnyvale, CAHybrid - 3 days onsite / weekLong term contract

Job Description:Technical Writer specializing in Digital Asset Management (DAM) Platform, will play a pivotal role in creating comprehensive documentation that enables our users to effectively utilize our platform's features, functionalities & APIs.She/he will collaborate closely with cross-functional teams including product management, engineering to ensure accuracy, clarity, and consistency in all technical documentation.

Key Responsibilities:1. Documentation Creation: Develop clear, concise, and user-friendly documentation including user guides, API documentation, release notes, and technical specifications for our DAM platform.2. Content Maintenance: Regularly update existing documentation to reflect new features, enhancements, and changes to the platform, ensuring accuracy and relevance at all times.3. Collaboration: Work closely with product managers, software engineers, UI/UX designers and ensure alignment on documentation requirements.4. Quality Assurance: Conduct thorough reviews and testing of documentation to ensure accuracy, completeness, and consistency with the platform's functionality.5. User Support: Assist users in troubleshooting issues by providing clear and concise documentation, tutorials, and FAQs to address common challenges and inquiries.6. Training Materials: Develop training materials and resources, including online tutorials, video demos, and knowledge base articles, to facilitate user onboarding and adoption of the DAM platform.7. Documentation Standards: Establish and maintain documentation standards, templates, and style guides to ensure consistency and uniformity across all documentation.

Skill Sets - Experience - PreferenceTechnical Writing - At least 1 year - Is Required

Pay Range: $60/hr - $65/hr

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, and vision as well as 401K contributions.