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Equiliem

Remote Technical Writer

Equiliem, Raleigh, North Carolina, United States, 27606


100% REMOTE

JOB SUMMARY:

Provides documentation contribution as a member of a multi-disciplinary team in the Research and Development division. Develops, writes, and edits material for the operating system, system updates, user and installation/configuration manuals, and data sheets in print and/or electronic media. Attends meetings related to development of the product. Manages time sensitive projects ensuring adherence to technical documentation processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES: - Other duties may be assigned:

* Writes and edits technical documents in compliance with quality system and regulatory requirements.

* Arranges the material to promote ease of use and fast access to needed information.

* Looks for ways to perform tasks that are easier and/or more efficient or that increase the margin of safety.

* Harmonizes technical communication deliverables with product branding and messaging.

* Researches existing procedures and interviews Subject Matter Experts (SMEs) to acquire source data and determine documentation requirements.

* Translates engineering data into procedures and instructions suitable for use by the intended users.

* Publishes final document in a DITA, Adobe and Word desktop publishing environment.

* Supports and participates in documentation validation.

* Maintains open communication with subject matter experts (SMEs) Service, Marketing, Training, Engineering, and Sustaining Engineering. Provides these teams with feedback and support on technical issues.

* Creates and manipulates electronic files for archiving, on-line documentation publishing, and printing.

* Develops, recommends, implements, and adheres to technical documentation standards, communications, including templates and style guides.

* Coordinates the printing, electronic publications, and distribution of technical documentation.

* Disseminates documents for technical review and serves as collection point for feedback.

* Serves on project teams as assigned.

* Verifies information in Agile.

* Demonstrates ability to manage multiple, cross functional projects.

* Possesses strong interpersonal skills with ability to promote team interaction and execution to streamline processes and to look at new technologies.

* Builds consensus with partners by considering input and promoting trust between various functional areas.

* Synthesizes complex information gathered from a variety of sources and disseminates to others.

EDUCATION, EXPERIENCE, QUALIFICATIONS AND SKILLS:

* 4+ years' experience in technical writing / publishing or equivalent experience.

* 4+ years' experience utilizing a structured phase gate product development process.

* Technical aptitude. Ability to read and interpret engineering source data to include specifications, drawings, and parts lists.

* Experience with Darwin Information Typing Architecture (DITA) and the DITA Open Toolkit

* Desktop publishing experience with Adobe products (e.g. Photoshop, Indesign, Illustrator)

* Working knowledge of Microsoft Office

* Nice to Have: Experience with Cloud-based Technologies and/or Cloud-hosted Products

* Required: Experience with Oxygen authoring tool

* Nice to Have: Experience with a Source Code Management tool (SourceTree, GitHub, Bitbucket)