Logo
Bayside Solutions

Technical Writer, Cloud Infrastructure

Bayside Solutions, New York, New York, United States,


Technical Writer, Cloud InfrastructureW2 ContractSalary Range:

$104,000 - $124,800 per yearLocation:

Cupertino, CA - Hybrid RoleJob Summary:We require an experienced Technical Writer to create documentation and copy for innovative applications and custom solutions. This role requires proven experience in a highly technical field, such as software development, computer science, or engineering. You will evaluate and analyze complex information to help people better understand intricate systems.

Duties and Responsibilities:Develop comprehensive documentation that meets organizational standards.Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success.Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.Evaluate current content and develop innovative approaches for improvement.Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirementsIndependently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.Research, create, and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration.Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Requirements and Qualifications:Bachelor's degree in a relevant technical field2-4 years of industry experience as an effective technical writer (Kubernetes, containerization, cloud infrastructure)Proven ability to quickly learn and understand complex topicsPrevious experience writing documentation and procedural materials for multiple audiencesSuperior written and verbal communication skills, with a keen eye for detailExperience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support contentWorks effectively and closely with engineering teamsExperience with macOSStrong interpersonal and team player skills; willingness and ability to communicate and build relationships with Engineering

Desired Skills and ExperienceTechnical writing, documentation, cloud infrastructure, Kubernetes, containerization, macOS

Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at www.baysidesolutions.com.