Zoom Corporation
Internal Communications Manager
Zoom Corporation, New York, New York, us, 10261
What you can expect
As an Internal Communications Manager, you will play a pivotal role in developing and executing internal communication strategies and managing cultural programs that foster engagement, alignment, and transparency across the organization. Reporting to the Internal Communications Lead, you will be responsible for crafting compelling messaging, initiatives, and platforms to ensure effective communication among employees at all levels, focusing on People (HR) and Recognition.
About the team
Zoom's Internal Communications team keep Zoomies informed about company updates, policies, initiatives, and milestones. Along with the wider People Experience team, we support Zoom’s overall business strategy by supporting the needs of our most important resource, our people.
Responsibilities
Strategy Development: Develop and execute comprehensive internal communication strategies for key People (HR) initiatives and programs that are aligned with Zoom’s objectives, values, and culture of Care.
Program Management: Lead the day-to-day strategy, operationalization, and implementation of Zoom’s core Recognition programs.
Leadership Communication: Support key senior leaders in crafting and delivering effective messages, ensuring consistency in tone, style, and alignment with organizational goals.
Employee Engagement: Ideate and implement initiatives and events to enhance employee engagement, morale, and a sense of belonging within the company.
Change Management: Collaborate with PX and leadership teams to create communication plans for change initiatives, ensuring clarity and understanding among Zoomies during transitions.
Content Creation: Oversee the creation and dissemination of engaging content - with a focus on People and compensation (HR) programs - across channels (emails, newsletters, Workvivo, presentations, etc.) to keep Zoomies informed about company updates, policies, progress, and milestones.
Measurement and Analysis: Establish metrics and KPIs to evaluate the effectiveness of internal communication strategies. Use data insights to refine approaches and improve communication tactics.
Cross-Functional Collaboration: Work closely with departments to execute tentpole People (HR) programs and ensure alignment and consistency in internal messaging and initiatives.
Technology Utilization: Leverage various communication tools and platforms effectively to facilitate seamless communication and information sharing.
What we're looking for
Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
8+ years of experience in internal communications, preferably with a People (HR) focus, in the tech industry or related sectors.
Proven experience leading internal communication strategies and initiatives at a global company.
Strong understanding of technology trends and the ability to translate complex technical concepts into easily understandable messages, specifically surrounding key benefits and compensation plans.
Exceptional written and verbal communication skills with a keen eye for detail and creativity, especially in various formats across platforms and channels.
Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
09/20/24
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our CommitmentWe believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
As an Internal Communications Manager, you will play a pivotal role in developing and executing internal communication strategies and managing cultural programs that foster engagement, alignment, and transparency across the organization. Reporting to the Internal Communications Lead, you will be responsible for crafting compelling messaging, initiatives, and platforms to ensure effective communication among employees at all levels, focusing on People (HR) and Recognition.
About the team
Zoom's Internal Communications team keep Zoomies informed about company updates, policies, initiatives, and milestones. Along with the wider People Experience team, we support Zoom’s overall business strategy by supporting the needs of our most important resource, our people.
Responsibilities
Strategy Development: Develop and execute comprehensive internal communication strategies for key People (HR) initiatives and programs that are aligned with Zoom’s objectives, values, and culture of Care.
Program Management: Lead the day-to-day strategy, operationalization, and implementation of Zoom’s core Recognition programs.
Leadership Communication: Support key senior leaders in crafting and delivering effective messages, ensuring consistency in tone, style, and alignment with organizational goals.
Employee Engagement: Ideate and implement initiatives and events to enhance employee engagement, morale, and a sense of belonging within the company.
Change Management: Collaborate with PX and leadership teams to create communication plans for change initiatives, ensuring clarity and understanding among Zoomies during transitions.
Content Creation: Oversee the creation and dissemination of engaging content - with a focus on People and compensation (HR) programs - across channels (emails, newsletters, Workvivo, presentations, etc.) to keep Zoomies informed about company updates, policies, progress, and milestones.
Measurement and Analysis: Establish metrics and KPIs to evaluate the effectiveness of internal communication strategies. Use data insights to refine approaches and improve communication tactics.
Cross-Functional Collaboration: Work closely with departments to execute tentpole People (HR) programs and ensure alignment and consistency in internal messaging and initiatives.
Technology Utilization: Leverage various communication tools and platforms effectively to facilitate seamless communication and information sharing.
What we're looking for
Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
8+ years of experience in internal communications, preferably with a People (HR) focus, in the tech industry or related sectors.
Proven experience leading internal communication strategies and initiatives at a global company.
Strong understanding of technology trends and the ability to translate complex technical concepts into easily understandable messages, specifically surrounding key benefits and compensation plans.
Exceptional written and verbal communication skills with a keen eye for detail and creativity, especially in various formats across platforms and channels.
Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
09/20/24
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our CommitmentWe believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote