Capital One
Product Designer - EPX.xd
Capital One, Richmond, Virginia, United States, 23214
11 West 19th Street (22008), United States of America, New York, New YorkProduct Designer - EPX.xd
We are currently seeking a UX/UI Designer to join our EPX.xd team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more efficiently and effectively. We are passionate about advocating for user needs and delivering world-class products that redefine our customers' day-to-day financial activities.The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.What You'll Do:
Collaboration & Connection
Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences.Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience.Advocating for the customer through human centered design methods, including: discovery, research, whiteboarding sessions, and user testing.Championing prioritization of design centered product enhancements grounded in research and analysis.Connecting with design community peers by learning, sharing, and teaching.Working with partners and teams across various geographies.Embracing and advocating for an experience mindset - this is as important to the work as the results.Discovery & Delivery
Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities.Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams.Participate in end-to-end product design by:Working with researchers to understand customer needs and define opportunities through usability and empathy studies.Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes.Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines.Supporting effective storytelling and presentation of visual concepts to various stakeholders.Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.Basic Qualifications:
At least 4 years of experience with User Experience design.Preferred Qualifications:
Experience planning and/or facilitating workshops with cross-functional teams.Portfolio of work which includes examples of product and visual design.Experience working closely with developers and system architects.At least 2 years of experience with Complex Data Product Eco-Systems.At least 2 years of experience with visual design.At least 2 years of experience working with large Enterprise teams.Experience in Service Design or using Service Design methods and processes.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location:New York City (Hybrid On-Site): $134,100 - $153,000 for Pr. Associate, Design; $114,700 - $130,900 for Sr. Associate, Design.San Francisco and San Jose, California (Hybrid On-Site): $142,100 - $162,100 for Pr. Associate, Design; $121,400 - $138,600 for Sr. Associate, Design.Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
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We are currently seeking a UX/UI Designer to join our EPX.xd team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more efficiently and effectively. We are passionate about advocating for user needs and delivering world-class products that redefine our customers' day-to-day financial activities.The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.What You'll Do:
Collaboration & Connection
Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences.Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience.Advocating for the customer through human centered design methods, including: discovery, research, whiteboarding sessions, and user testing.Championing prioritization of design centered product enhancements grounded in research and analysis.Connecting with design community peers by learning, sharing, and teaching.Working with partners and teams across various geographies.Embracing and advocating for an experience mindset - this is as important to the work as the results.Discovery & Delivery
Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities.Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams.Participate in end-to-end product design by:Working with researchers to understand customer needs and define opportunities through usability and empathy studies.Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes.Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines.Supporting effective storytelling and presentation of visual concepts to various stakeholders.Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.Basic Qualifications:
At least 4 years of experience with User Experience design.Preferred Qualifications:
Experience planning and/or facilitating workshops with cross-functional teams.Portfolio of work which includes examples of product and visual design.Experience working closely with developers and system architects.At least 2 years of experience with Complex Data Product Eco-Systems.At least 2 years of experience with visual design.At least 2 years of experience working with large Enterprise teams.Experience in Service Design or using Service Design methods and processes.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location:New York City (Hybrid On-Site): $134,100 - $153,000 for Pr. Associate, Design; $114,700 - $130,900 for Sr. Associate, Design.San Francisco and San Jose, California (Hybrid On-Site): $142,100 - $162,100 for Pr. Associate, Design; $121,400 - $138,600 for Sr. Associate, Design.Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
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