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Uiuxtrend

User Experience (UX) Data Research Scientist

Uiuxtrend, Morrisville, North Carolina, United States, 27560


Lenovo is seeking a User Experience (UX) Data Research Scientist to join our growing User Experience Design (UXD) team. The user is at the core of everything we do here at Lenovo and your expertise is needed to help bring the voice of the customer into the design process.

In this role, you will identify data-driven insights to improve the experience for all Lenovo users. You will own workstreams and use your expertise to guide the business through ambiguous and complex scenarios. Using a variety of primary and secondary research and analysis, you will be an advocate and leverage your storytelling to influence stakeholders and help teams create industry-leading user experiences for all.

This role will involve close collaboration with user experience designers, researchers, data scientists, product developers, product managers, engineers, and executives throughout the design process.

Responsibilities

Utilize advanced analytics, statistical models, and data visualization techniques to interpret complex data and translate findings into actionable recommendations.

Create and maintain interactive dashboards to track user experience metrics and visualize user behavior patterns.

Establish and maintain standard operating procedures to maintain data quality for voice of customer tools.

Propose and execute unique analysis spanning multiple data sets to identify business relevant insights for stakeholders.

Conduct quantitative and other primary research to gather insights into user behaviors, needs, and motivations.

Collaborate with UX and CX product managers, and engineers to integrate research findings into design and development processes.

Communicate research and data analysis, findings, and recommendations to executive stakeholders through clear, compelling reports and presentations.

Mentor less experienced members of the team and foster a data driven culture.

Stay abreast of the latest trends and technologies in UX research, data science, and human-computer interaction.

Basic Qualifications

Bachelor’s or Master’s degree in human-Computer Interaction, Psychology, Mathematics, Statistics, Computer Science, Data Science, or a related field.

5+ years of experience in UX research, data analysis, or a similar role.

Preferred Qualifications

Proficiency in data analysis tools (e.g., R, Python, SQL) and UX research methodologies. Expertise in standard data visualization and dashboarding tools, Power BI preferred.

Strong understanding of statistical concepts and experience building and implementing machine learning algorithms.

Experience owning and managing data in an enterprise environment (preferred).

Excellent communication, collaboration, and storytelling skills.

Organizationally savvy, with demonstrated ability to influence leaders and facilitate alignment and clear decision-making.

Passionate advocate for the customer.

A portfolio and/or examples showcasing previous research projects and their impact on product design.

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