Wichita State University
Emergency Communications Specialist
Wichita State University, Wichita, Kansas, United States, 67251
Position Title Emergency Communications Specialist Position Number 999680 Position Status Full-Time Regular Work Hours
Wednesday - Saturday, 0600-1600 (6am to 4pm)
Location Wichita, KS - WSU Main Campus
Description
University Overview
Wichita State University has a long tradition of innovation and entrepreneurship that spurs the economy and serves the needs of the local community. This is the place where anything is possible. Where collaboration and innovative ideas shape the future, and entrepreneurship is in our bones. If you have the creativity, passion and insight to help us build a brighter future for our city, state and world-this is the place where you belong.
Position Specific Responsibilities
Do you have a passion for serving others? Are you looking for an opportunity to truly make a difference in your community? The Wichita State University Police Department is seeking a motivated, customer-service oriented professional to join our team as an Emergency Communication Specialist. We partner with our University Community to keep them safe and help make our campus a better place to live, work and learn. This individual needs to have the ability to work calmly under pressure, make time-sensitive decisions in emergency situations, possess excellent verbal and written communication skills, excel in a team-oriented environment and be adaptable to change.
As an Emergency Communication Specialist, you will be responsible for handling incoming calls and requests for service by public safety personnel, general public and campus emergency systems; be responsible for dispatching officers to calls utilizing a radio system and computer-aided-dispatch; monitor security equipment, process alarms, and maintain operations in the Emergency Communications Center.
Summary of Responsibilities
Transmits and receives law enforcement and public safety staff communications in accordance with government regulations. Monitors, documents and reports all activities as required. Communicates information and services with general public.
Essential Functions
Answers incoming communications for all emergency and non-emergency calls, and maintains control of conversations prior to emergency response team arrival. Determines appropriate level of emergency response services based on available information and applicable laws and regulations. Communicates general law enforcement information, University policies, parking regulations, weather conditions, and public record releases.
Transmits or communicates information to appropriate emergency staff, agencies and communication systems utilizing appropriate terms and effective response techniques. Acts as emergency information and security backup according to required regulations.
Maintains accurate law enforcement records, incident documentation, and officer location and activity status in accordance with federal, state and local laws, regulations, and University policy.
Receives and responds to emergency communications during and after disaster incidents and other extreme conditions. Monitors and efficiently responds to security alarms and other emergency notifications. Receives and relays requests for emergency repairs and maintenance utilizing appropriate resources.
Processes law enforcement requests to check for warrants, driver status, previous convictions and criminal history.
Commitment
Wichita State University is the only urban-serving public university in Kansas and has the most diverse student body of all the Kansas state universities. Wichita State recruits, employs, trains, compensates, and promotes regardless of age, ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran. Wichita State University has a clear goal in this regard: to be a university that promotes inclusive excellence at every level of our organization. We pride ourselves on being the most innovative university in Kansas, delivering the best educational experience to our students with the distinction for opening pathways to real-life learning, applied research and career opportunities that make people want to stay in Kansas. Our campus provides an experience that promotes all forms of inclusive excellence; a place to learn, work, live and play.
Requirements
Minimum Education
High school diploma or equivalent by hire date
Preferred Education Minimum Experience
None
Preferred Experience Knowledge, Skills and Abilities
* Ability to multitask effectively* Ability to communicate effectively, both verbal and written forms* Ability to pass a typing test* Ability to be trained to coordinate emergency response(s) for evolving situations* Excellent interpersonal skills* Basic knowledge of police and emergency response operations* Must possess valid driver's license
Licenses, Certificates and Registrations
Kansas Criminal Justice Information System (KCJIS) and National Crime Information Center (NCIC) certifications within six (6) months of hire date
U.S. citizen
Sponsorship No, due to export control requirements, the University cannot sponsor applicants for employment authorization for this position. User Export Compliance This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a "U.S. Citizen". Additional Information
Candidates shall be screened for a record of criminal activity and criminal history using a named-based record check before employment is offered or before job duties are assigned that might expose them to NCIC/KCJIS sensitive information.
Candidates shall be screened for a record of criminal activity and criminal history using a fingerprint-based check within 30 days after initial employment or assignment and before unconditional employment is offered.
Special Instructions
Department Information
Department 108371-WSU Police Department
Salary Information
Pay Information Salary range starts at $17.73 per hour and is commensurate with experience Overtime Eligibility Yes Eligible for Shift Differential? No Benefits Eligible? Yes Benefit Information
Wichita State University and the State of Kansas offer a variety of benefit programs which are designed to enhance employment. Many of these benefits are available immediately and some with a wait period.
* Comprehensive health, dental, vision and supplemental coverage offerings* Retirement plan with generous employer contributions* Basic employer-paid life insurance and optional life insurance* Employee and Dependent Tuition Assistance Program* Generous time off accruals* Full time 12-month employees typically accrue 22 vacation days and 12 days of sick leave per year in addition to 9 annual paid holidays designated by the State of Kansas.* Additional holidays and/or a discretionary day can be granted by the governor each year.* Part-time employee accruals are on a pro-rated basis.* Paid Parental Leave* State Shared Leave Program* Employee Assistance Program* Discounts on campus and throughout Wichita through ShockerStart
You can find more information on benefits in the New/Prospective Employee Benefits Guide.
Requisition Details
Requisition Details
Posting Date 07/03/2024 Closing Date Proposed Start Date 08/04/2024
Physical Demands
Physical Requirements
Physical Requirements
Ability to remain in a stationary position. - Frequent 60-90%
Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. - Frequent 60-90%
Ability to communicate with others and accurately exchange information. - Frequent 60-90%
Physical Weight Category Sedentary: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves remaining stationary most of the time.
Additional Physical Demands
Physical Demands Atypical Physical Job Requirements
Wednesday - Saturday, 0600-1600 (6am to 4pm)
Location Wichita, KS - WSU Main Campus
Description
University Overview
Wichita State University has a long tradition of innovation and entrepreneurship that spurs the economy and serves the needs of the local community. This is the place where anything is possible. Where collaboration and innovative ideas shape the future, and entrepreneurship is in our bones. If you have the creativity, passion and insight to help us build a brighter future for our city, state and world-this is the place where you belong.
Position Specific Responsibilities
Do you have a passion for serving others? Are you looking for an opportunity to truly make a difference in your community? The Wichita State University Police Department is seeking a motivated, customer-service oriented professional to join our team as an Emergency Communication Specialist. We partner with our University Community to keep them safe and help make our campus a better place to live, work and learn. This individual needs to have the ability to work calmly under pressure, make time-sensitive decisions in emergency situations, possess excellent verbal and written communication skills, excel in a team-oriented environment and be adaptable to change.
As an Emergency Communication Specialist, you will be responsible for handling incoming calls and requests for service by public safety personnel, general public and campus emergency systems; be responsible for dispatching officers to calls utilizing a radio system and computer-aided-dispatch; monitor security equipment, process alarms, and maintain operations in the Emergency Communications Center.
Summary of Responsibilities
Transmits and receives law enforcement and public safety staff communications in accordance with government regulations. Monitors, documents and reports all activities as required. Communicates information and services with general public.
Essential Functions
Answers incoming communications for all emergency and non-emergency calls, and maintains control of conversations prior to emergency response team arrival. Determines appropriate level of emergency response services based on available information and applicable laws and regulations. Communicates general law enforcement information, University policies, parking regulations, weather conditions, and public record releases.
Transmits or communicates information to appropriate emergency staff, agencies and communication systems utilizing appropriate terms and effective response techniques. Acts as emergency information and security backup according to required regulations.
Maintains accurate law enforcement records, incident documentation, and officer location and activity status in accordance with federal, state and local laws, regulations, and University policy.
Receives and responds to emergency communications during and after disaster incidents and other extreme conditions. Monitors and efficiently responds to security alarms and other emergency notifications. Receives and relays requests for emergency repairs and maintenance utilizing appropriate resources.
Processes law enforcement requests to check for warrants, driver status, previous convictions and criminal history.
Commitment
Wichita State University is the only urban-serving public university in Kansas and has the most diverse student body of all the Kansas state universities. Wichita State recruits, employs, trains, compensates, and promotes regardless of age, ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran. Wichita State University has a clear goal in this regard: to be a university that promotes inclusive excellence at every level of our organization. We pride ourselves on being the most innovative university in Kansas, delivering the best educational experience to our students with the distinction for opening pathways to real-life learning, applied research and career opportunities that make people want to stay in Kansas. Our campus provides an experience that promotes all forms of inclusive excellence; a place to learn, work, live and play.
Requirements
Minimum Education
High school diploma or equivalent by hire date
Preferred Education Minimum Experience
None
Preferred Experience Knowledge, Skills and Abilities
* Ability to multitask effectively* Ability to communicate effectively, both verbal and written forms* Ability to pass a typing test* Ability to be trained to coordinate emergency response(s) for evolving situations* Excellent interpersonal skills* Basic knowledge of police and emergency response operations* Must possess valid driver's license
Licenses, Certificates and Registrations
Kansas Criminal Justice Information System (KCJIS) and National Crime Information Center (NCIC) certifications within six (6) months of hire date
U.S. citizen
Sponsorship No, due to export control requirements, the University cannot sponsor applicants for employment authorization for this position. User Export Compliance This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a "U.S. Citizen". Additional Information
Candidates shall be screened for a record of criminal activity and criminal history using a named-based record check before employment is offered or before job duties are assigned that might expose them to NCIC/KCJIS sensitive information.
Candidates shall be screened for a record of criminal activity and criminal history using a fingerprint-based check within 30 days after initial employment or assignment and before unconditional employment is offered.
Special Instructions
Department Information
Department 108371-WSU Police Department
Salary Information
Pay Information Salary range starts at $17.73 per hour and is commensurate with experience Overtime Eligibility Yes Eligible for Shift Differential? No Benefits Eligible? Yes Benefit Information
Wichita State University and the State of Kansas offer a variety of benefit programs which are designed to enhance employment. Many of these benefits are available immediately and some with a wait period.
* Comprehensive health, dental, vision and supplemental coverage offerings* Retirement plan with generous employer contributions* Basic employer-paid life insurance and optional life insurance* Employee and Dependent Tuition Assistance Program* Generous time off accruals* Full time 12-month employees typically accrue 22 vacation days and 12 days of sick leave per year in addition to 9 annual paid holidays designated by the State of Kansas.* Additional holidays and/or a discretionary day can be granted by the governor each year.* Part-time employee accruals are on a pro-rated basis.* Paid Parental Leave* State Shared Leave Program* Employee Assistance Program* Discounts on campus and throughout Wichita through ShockerStart
You can find more information on benefits in the New/Prospective Employee Benefits Guide.
Requisition Details
Requisition Details
Posting Date 07/03/2024 Closing Date Proposed Start Date 08/04/2024
Physical Demands
Physical Requirements
Physical Requirements
Ability to remain in a stationary position. - Frequent 60-90%
Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. - Frequent 60-90%
Ability to communicate with others and accurately exchange information. - Frequent 60-90%
Physical Weight Category Sedentary: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves remaining stationary most of the time.
Additional Physical Demands
Physical Demands Atypical Physical Job Requirements