The Wittern Group
Telemarketing Manager
The Wittern Group, Des Moines, Iowa, United States, 50319
Job Description: Job information
Telemarketing Manager
from the Company
The Wittern Group , this latest
Telemarketing Manager
job vacancy is located in the city
Des Moines, IA
located in the country
United States
. This latest job opening is open to job seekers who have the latest education / graduate
Bachelor Degree
. Job Vacancies in this
Call Center
field have been opened and published up to the specified time. Job Responsibility:
Hires and trains telemarketers.Oversees the daily workflow and scheduling of telemarketing staff.Conducts performance evaluations that are timely and constructive.Handles discipline and termination of employees in accordance with company policy.Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team.Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices.Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.Prepares and presents weekly and monthly sales reports to Director of Marketing and Sales.Resolves customer complaints and grievances.Performs other related duties as assigned.Excellent verbal and written communication skills.Excellent sales and customer service skills.Excellent interpersonal and negotiation skills.Strong supervisory and leadership skills with a proven ability to motivate and manage a team.Excellent organizational skills and attention to detail.Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.High school diploma or equivalent required.At least three years of successful telemarketing experience required.The Telemarketing Manager will lead and oversee the Telemarketing division in the marketing, lead generation and selling of locations to a list of qualified prospects.Keywords : Des Moines jobsClosed Date :
2024-09-18
#J-18808-Ljbffr
Telemarketing Manager
from the Company
The Wittern Group , this latest
Telemarketing Manager
job vacancy is located in the city
Des Moines, IA
located in the country
United States
. This latest job opening is open to job seekers who have the latest education / graduate
Bachelor Degree
. Job Vacancies in this
Call Center
field have been opened and published up to the specified time. Job Responsibility:
Hires and trains telemarketers.Oversees the daily workflow and scheduling of telemarketing staff.Conducts performance evaluations that are timely and constructive.Handles discipline and termination of employees in accordance with company policy.Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team.Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices.Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.Prepares and presents weekly and monthly sales reports to Director of Marketing and Sales.Resolves customer complaints and grievances.Performs other related duties as assigned.Excellent verbal and written communication skills.Excellent sales and customer service skills.Excellent interpersonal and negotiation skills.Strong supervisory and leadership skills with a proven ability to motivate and manage a team.Excellent organizational skills and attention to detail.Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.High school diploma or equivalent required.At least three years of successful telemarketing experience required.The Telemarketing Manager will lead and oversee the Telemarketing division in the marketing, lead generation and selling of locations to a list of qualified prospects.Keywords : Des Moines jobsClosed Date :
2024-09-18
#J-18808-Ljbffr