German American Bancorp, Inc.
1644 PT Video Banking Specialist - Evansville, IN, Jasper, IN, Shelbyville, KY
German American Bancorp, Inc., Evansville, Indiana, United States, 47712
Job Title: 1644 PT Video Banking Specialist - Evansville, IN, Jasper, IN, Shelbyville, KY
Summary of Duties and Responsibilities:
We are looking for passionate go-getters like you to drive the future of our business in the communities we serve. As a Video Banking Specialist, you will experience all aspects of German American Bank's culture and values while working with internal and external customers on issues that impact our business. Our blended learning approach includes experiential, hands-on learning where you are able to work alongside your mentor and fellow team members to perform meaningful work. With your active engagement, you will gain a deeper understanding of banking services while helping customers complete various transactions, solve routine problems, and you also serve as a line of defense for the bank and customers to control risk and promote security controls and so much more.
What You'll Do:
* The Daily Grind - Your focus will be supporting our external customers in a variety of ways including engaging in meaningful conversations to verify account information, perform loan and deposit transactions, answering online chat requests, miscellaneous reporting, reaching out to customers to offer solutions, uncovering needs, and more.* You're Part of a Team - You are a member of the video banking team. You will work closely with the Contact Center including the opportunity to cross train as a call center agent. This position reaches across the organization as you connect clients to departments throughout the company. This role offers amazing insight into the world of banking behind the scenes and our local operations.* And you have to be able to juggle - Multiple and conflicting priorities will come up under specific time constraints. In concert with your leader and other team members, you have to be quick to act when issues arise.
What it Takes:
* Ability to: communicate effectively (written and verbally), maintain confidentiality, multitask, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.* Attention to detail and ability to work well in teams and individually.* Proficiency in Microsoft Word and Excel
Bonus Points:
* Previous customer service experience in a professional setting* Bilingual/Multilingual* Knowledge of Banking
What we can offer you:
* 5 days paid time off* Educational Assistance Program* Wellness benefits* Life event coverage* Paid parental bonding leave* Service awards* Financial benefits including 401(k) match, stock purchase plan and more* Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.* Logo wear discounts* Free checking account, checks and discounted bank services
This position is available at any of the following locations:
4424 Vogel Road, Evansville, IN 47715
OR
1311 W 12th Ave, Jasper, IN 47546
OR
1854 Midland Trail, Shelbyville, KY 40065
About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
Summary of Duties and Responsibilities:
We are looking for passionate go-getters like you to drive the future of our business in the communities we serve. As a Video Banking Specialist, you will experience all aspects of German American Bank's culture and values while working with internal and external customers on issues that impact our business. Our blended learning approach includes experiential, hands-on learning where you are able to work alongside your mentor and fellow team members to perform meaningful work. With your active engagement, you will gain a deeper understanding of banking services while helping customers complete various transactions, solve routine problems, and you also serve as a line of defense for the bank and customers to control risk and promote security controls and so much more.
What You'll Do:
* The Daily Grind - Your focus will be supporting our external customers in a variety of ways including engaging in meaningful conversations to verify account information, perform loan and deposit transactions, answering online chat requests, miscellaneous reporting, reaching out to customers to offer solutions, uncovering needs, and more.* You're Part of a Team - You are a member of the video banking team. You will work closely with the Contact Center including the opportunity to cross train as a call center agent. This position reaches across the organization as you connect clients to departments throughout the company. This role offers amazing insight into the world of banking behind the scenes and our local operations.* And you have to be able to juggle - Multiple and conflicting priorities will come up under specific time constraints. In concert with your leader and other team members, you have to be quick to act when issues arise.
What it Takes:
* Ability to: communicate effectively (written and verbally), maintain confidentiality, multitask, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.* Attention to detail and ability to work well in teams and individually.* Proficiency in Microsoft Word and Excel
Bonus Points:
* Previous customer service experience in a professional setting* Bilingual/Multilingual* Knowledge of Banking
What we can offer you:
* 5 days paid time off* Educational Assistance Program* Wellness benefits* Life event coverage* Paid parental bonding leave* Service awards* Financial benefits including 401(k) match, stock purchase plan and more* Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.* Logo wear discounts* Free checking account, checks and discounted bank services
This position is available at any of the following locations:
4424 Vogel Road, Evansville, IN 47715
OR
1311 W 12th Ave, Jasper, IN 47546
OR
1854 Midland Trail, Shelbyville, KY 40065
About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.