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Mass General Brigham (Enterprise Services)

Associate Creative Director

Mass General Brigham (Enterprise Services), Somerville, Massachusetts, us, 02145


Description

Position Overview:The Marketing and Communications Department (MarCom) at Mass General Brigham is searching for a talented Associate Creative Director who will play a critical role in implementing our Mass General Brigham brand across the healthcare system and find new, compelling ways to tell our story and propel the visual expression of our brand to the next level. This position presents the opportunity to shape creative strategies for a world-leading organization filled with highly talented and compassionate people who work to improve lives through better health. The Associate Creative Director will play an important role in bringing Mass General Brigham's brand to life by telling our story and helping patients find the care they need.The Associate Creative Director will report to the Director of Creative, who heads up the creative team and oversees all creative design executions within MarCom and across the organization. The Associate Creative Director will manage a variety of design projects to ensure the creative needs of the entities are met in a high-quality, effective, thoughtful, timely and cost-effective manner. With the Creative Director, the Associate Creative Director plays a critical role in developing and maintaining the visual strategy for the Mass General Brigham brand. The Associate Creative Director is responsible for the day-to-day management of creative initiatives, developing and mentoring creative talent and teams ensuring delivery of exceptional work that meets and exceeds expectations.Principal Duties and Responsibilities:Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: patients, affordability, accountability and service commitment, decisiveness, innovation and thoughtful risk; and how we treat each other: diversity and inclusion, integrity and respect, learning, continuous improvement and personal growth, teamwork and collaboration.

Brand championSupport the creative director to set the visual standards and overall creative strategies for the Mass General Brigham brand along with the brand teamExecute design strategies that supports brand positioning and messaging goals for the Mass General Brigham brand, entities, programs and initiatives across the systemEnsure coherence of design and brand standards across various entities, programs and affiliates within the Mass General Brigham system

Design expert

Develop designs and user experiences for all channels including the Mass General Brigham website, print, emails, mobile, video, etc.Understand the key opportunities presented by each media format and develop user experiences that take advantage of these channel distinctionsSupport and coordinate the development of designs by other marketing personnelacross the system to maintain a consistent approach to content presentationSupport and art direct video and photo projects on site at Mass General Brigham entities

Productive force

Manage the effective production of a wide range of creative projects through to completion within tight deadlinesManage time tables and competing interests to accomplish a diverse range of projectsHarness functional expertise through colleagues, vendors and freelancers to produce great workExpertise in state-of-the-art production methods

Effective collaborator

Be a resourceful, collaborative team player with a proven ability to meet deadlines in a fast-paced environmentHelp manage vendor relationships to meet the capacity and capability needs of the organizationMaintain a supportive and productive environment

Inspiration

Help lead innovation in our design function consistent with Mass General Brigham's dedication to innovation in patient care and medical discovery

Adapt design strategies to take advantage of new learnings, including market research, measurement and analysis and client feedback

Manage and mentor colleagues to achieve high standards of excellence and professional growth

Find creative opportunities wherever possible and keep up to date on creative trends and technologies

Other duties as needed or required

Qualifications

Qualifications:Bachelor's degree in graphic design; advanced design degree strongly preferred

10+ years of agency experience required

7+ years of demonstrated leadership experience in managing larger, cross-functional teams in a fast-paced, complex, and ambiguous environment.

Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.

Track record of developing impactful work; developing, challenging, and inspiring others to deliver their best work

Deep understanding of marketing principles supporting the ability to manage a brand's visual identity effectively

Creative mindset with a passion for innovation and continuous improvement in all aspects of design.

Strong understanding of designing and managing production for range of media

Ability to manage and collaborate with a wide variety of vendors and agency partners

Impressive portfolio of communications projects displaying a keen aesthetic eye and strong typography skills

Ability to travel to all Mass General Brigham locations to art direct photo and video shoots

Experience working in health care preferred

Skills/Abilities/Competencies:

Deliver fresh thinking, innovative creative solutions and impactful storytelling.Exceptional ability to develop compelling creative across all media

Expert technical design skills

Excellent typography, visual and verbal communications skills

Extensive experience creating animations, motion graphics and other digital media assets

Leadership skills to educate, lead and inspire the creative, fostering a culture that places a premium on ideas, creativity, and innovation

Recognize the value that different perspectives and backgrounds bring to a team

Clear, friendly and confident communication with both clients and team members to help determine needs and timelines

Ability to envision a strong creative strategy to support and understand the organization's overall business strategy

Comfortable pushing back on client feedback to produce the best work possible

Ability to support, challenge and develop talent within the team, provide constructive feedback and collaborate effectively

Strategic planning skills to help steward the creative function within the MarCom department

Along with the Creative Director, manage strategy planning for the design function, including identifying and building relationships with creative partners, scheduling, workflows and general process documentation

Strong organizational and time management skills and the ability to adapt quickly to changing priorities

Involved in project planning and budgeting, assignments to vendors and vendor management, including reviews of sketches, rough cuts and final animations/videos

Supervisory Responsibilities:Two to three direct reportsMay indirectly provide leadership and guidance to less seasoned and new staff within the creative team as well

Working Conditions:Local travel to Mass General Brigham sites for photo and video shoots

May be required to work in the MarComm office in Assembly Row one or two days a week (TBD)

While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. Specific vision abilities required by this job include close vision, distance vision and depth perception.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions.The noise level in the work environment is quiet to moderate.

About Us:As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Primary Location: MA-Somerville-MGB Assembly Row Work Locations: MGB Assembly Row 399 Revolution Drive Somerville 02145 Job: Marketing/PublicAffair - Management Organization: Mass General Brigham Schedule: Full-time Standard Hours: 40 Shift: Day Job Posted Shift Description: Remote with travel required to all Mass General Brigham locations for photo/video shoots and meetings at Assembly Row in Somerville, MA. Employee Status: Regular Recruiting Department: MGB Marketing Job Posting: Aug 21, 2024