American Express
Director - Corporate Communications
American Express, New York, New York, us, 10261
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
This role sits in the global Corporate Affairs & Communications organization and provides corporate communications and public affairs counsel and service to multiple executives in the organization. The Director, Corporate Communications will support in corporate-wide media relations, with responsibility for our strategic CEO communications, executive thought leadership, policy and issues management activities. This position requires strong understanding of the media and corporate communications landscape, excellent writing and project management skills with a high degree of focus on details, strategic enterprise thinking, industry knowledge, agility and experience with crisis and issue management, and an ability to forge strong working relationships across teams.
This role reports to the VP, Corporate Communications, and is based in New York.
How will you make an impact in this role?
Quickly develop a deep understanding of American Express, its business and customers to find/create opportunities to tell the American Express story.
Support development and execution of proactive media relations strategies to enhance the company’s reputation and visibility of key strategic initiatives.
Support planning, preparation and execution of CEO communications, including the development of engagement plans, briefing books, talking points, speeches, social media content, presentations, and other content needs across media relations, investor, employee and customer communications.
Drive coordination of enterprise and executive thought leadership opportunities among the Corporate Affairs & Communications team, including holistically managing executive speaking engagements, business and industry networks, external awards and recognitions.
Assist with internal and external communications of the General Counsel Organization and Enterprise Strategy group and their senior leaders.
Effectively and quickly create/edit communications content (press releases, company statements, talking points, FAQs, etc.) in alignment with the corporate narrative.
Manage issues and crisis communications by demonstrating good judgment, sound positioning, and implementation of decision-making frameworks.
Help manage incoming media requests and advise business leadership on strategy and tactics.
Foster relationships with media and support VP of Corporate Communications in her capacity as a spokesperson for the company.
Monitor, measure and report on media coverage of American Express.
Partner effectively with communications colleagues and strategic business partners to drive coordination of enterprise-wide communications and thought leadership activities, and ensure consistency in messaging.
Serve as a relationship manager with public relations agencies and other external partners, including media, event organizers, non-profits and vendors.
Minimum
Qualifications
Minimum 7 years communications/PR experience with demonstrated ability to handle all types of media and corporate communications
Excellent written and verbal skills
In-depth communications experience, with expertise in developing and implementing strategic PR and social media programs
Strong project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment
Proven track record of exercising sound judgment and clear decision-making under tight deadlines
Strong interpersonal skills and ability to create connections across functions and levels
Experience working directly with senior-level executives
Strong business acumen, analytical and strategic thinking skills
Excellent judgment and experience in managing crises and issues response
Demonstrated relationship management skills, particularly in working with PR agencies and other external partners.
Expert in the use of MS Office products, especially Word and PowerPoint, and able to develop graphics and visual design.
Qualifications
Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.
Job:
Communications
Primary Location:
US-New York-New York
Schedule
Full-time
Req ID:
24016253
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
This role sits in the global Corporate Affairs & Communications organization and provides corporate communications and public affairs counsel and service to multiple executives in the organization. The Director, Corporate Communications will support in corporate-wide media relations, with responsibility for our strategic CEO communications, executive thought leadership, policy and issues management activities. This position requires strong understanding of the media and corporate communications landscape, excellent writing and project management skills with a high degree of focus on details, strategic enterprise thinking, industry knowledge, agility and experience with crisis and issue management, and an ability to forge strong working relationships across teams.
This role reports to the VP, Corporate Communications, and is based in New York.
How will you make an impact in this role?
Quickly develop a deep understanding of American Express, its business and customers to find/create opportunities to tell the American Express story.
Support development and execution of proactive media relations strategies to enhance the company’s reputation and visibility of key strategic initiatives.
Support planning, preparation and execution of CEO communications, including the development of engagement plans, briefing books, talking points, speeches, social media content, presentations, and other content needs across media relations, investor, employee and customer communications.
Drive coordination of enterprise and executive thought leadership opportunities among the Corporate Affairs & Communications team, including holistically managing executive speaking engagements, business and industry networks, external awards and recognitions.
Assist with internal and external communications of the General Counsel Organization and Enterprise Strategy group and their senior leaders.
Effectively and quickly create/edit communications content (press releases, company statements, talking points, FAQs, etc.) in alignment with the corporate narrative.
Manage issues and crisis communications by demonstrating good judgment, sound positioning, and implementation of decision-making frameworks.
Help manage incoming media requests and advise business leadership on strategy and tactics.
Foster relationships with media and support VP of Corporate Communications in her capacity as a spokesperson for the company.
Monitor, measure and report on media coverage of American Express.
Partner effectively with communications colleagues and strategic business partners to drive coordination of enterprise-wide communications and thought leadership activities, and ensure consistency in messaging.
Serve as a relationship manager with public relations agencies and other external partners, including media, event organizers, non-profits and vendors.
Minimum
Qualifications
Minimum 7 years communications/PR experience with demonstrated ability to handle all types of media and corporate communications
Excellent written and verbal skills
In-depth communications experience, with expertise in developing and implementing strategic PR and social media programs
Strong project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment
Proven track record of exercising sound judgment and clear decision-making under tight deadlines
Strong interpersonal skills and ability to create connections across functions and levels
Experience working directly with senior-level executives
Strong business acumen, analytical and strategic thinking skills
Excellent judgment and experience in managing crises and issues response
Demonstrated relationship management skills, particularly in working with PR agencies and other external partners.
Expert in the use of MS Office products, especially Word and PowerPoint, and able to develop graphics and visual design.
Qualifications
Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.
Job:
Communications
Primary Location:
US-New York-New York
Schedule
Full-time
Req ID:
24016253