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Frontier Communications

Senior Marketing Manager, Database Marketing Strategy and Operations

Frontier Communications, Dallas, Texas, United States, 75215


DescriptionSenior Marketing Manager, Database Marketing Strategy and OperationsAs the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America-creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!

What we're seeking:Frontier Communications is in the midst of exciting growth and transformation and is looking for a creative and strategic media professional, seeking a new challenge, to join our Mediateam . In this remote role, you will be expected to collaborate with peers as required but can work anywhere in the contiguous United States.

What we need in you:You are an experienced Senior Marketing Manager who can excel at media strategy, planning, tactical execution, implementation, optimization, and performance analysis for our consumer division. You can effectively contribute to a team responsible for carrying out media strategy - driving creative thinking and best-in-class execution.If you can oversee multiple priorities within a fast-paced environment and deliver on time while creating a positive working environment, this is the job for you!

What you'll do:The candidate reports to the Director, Media on all media and campaign-related issues. The Manager will actively liaise with consumer marketing and our agency teamsCollaborate with the VP and Director, Marketing to help develop annual media budget and quarterly media campaignsKey partner to manage all acquisition database marketing campaignsDay-to-day point of contact for database marketing media plans with a concentration in prospect direct mail and email - from developing recommendations, execution details, and budget managementCollaborate with internal and external partners to manage the end-to-end direct mail and email data and prospect execution process including list definition, a/b test design, data validation, and performance reportingManipulate large data sets, navigating a variety of servers, data types, and data structuresCreate detailed audience list requirements to support database marketing efforts. Work in partnership with Consumer Marketing, Database Marketing, Analytics, and Product to develop lists based on targeting prospects based on eligibility requirementsSteer cohesive measurement strategy with Data Analytics for weekly telesales and cart performance in-campaign reportingManage the in-campaign reporting on weekly results to analyze overall performance including test insights and contribute to testing roadmap initiativesAssist with media agencies' relationships and their day-to-day management including driving projects and managing deliverablesAnalyze media performance with a critical eye for ongoing improvement; work with the marketing analytics team and MMM data to draw insight from campaign results and leverage learnings to steer future performanceBe the connective tissue across internal teams including Media, Marketing, Creative, Strategy, Expansion, Analytics, and external partnersContribute to media strategy presentationsResearch and implement new emerging media opportunities and technologies relevant to our media strategiesMaintain current knowledge of media, marketing, and industry best practices

Your Leadership Style:You deliver excellence, embrace change, and make improvements to working practicesYou have a high EQ, great people skills, and can influence and build constructive relationships with a wide variety of stakeholdersYou challenge the status quo and are intensely curiousYou pace with what is happening at the edges to remain relevant and lead the business into the future

What we offer:Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:Salary Range: $92,000 to $176,00020 PTO (Paid Time Off) days + 10 paid holidays per yearDay one medical, dental, vision and prescription drug plan401k match of 50% on 6% of eligible compensationPersonal & Work Life Balance Resources & Wellness Support AssistanceEmployee Resource GroupsSame-sex spouse and domestic partner benefits coverage10 weeks of paid parental leave, & a phased return to work program for new parentsUp to $10k in adoption program assistance3 weeks of paid caregiver leaveWhat background you should have:6+ years experience as Senior Marketing Manager or equivalent with a strong background in database marketing including direct mail and email; understanding of digital media is preferredAnalytical skills with experience collecting, organizing, and disseminating significant amounts of information with attention to detail and accuracyStrong experience with MS Excel and PowerPointis required; SQL is a plusHighly organized, ability to work freely in a fast-paced environmentAbility to adapt to changing priorities with a high level of responsiveness and a result-oriented mindsetExcellent interpersonal, verbal, written, and presentation skillsTelecom industry is preferred

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.