Embrace Home Loans
Marketing Coordinator
Embrace Home Loans, Middletown, Rhode Island, us, 02842
Marketing Coordinator
Location:
Middletown, RI (Hybrid eligible – 3 days in office)
Department:
Marketing
General Business Hours:
M-F: 9:00 a.m. – 5:00 p.m.
Shift:
8 hours M-F
Managed by (Title):
Regional Marketing Coordinator Supervisor
Compensation:
$55,000 -$60,000 annually
FLSA Status:
Exempt
Last Updated:
8/29/2024
SUMMARY
Since 1983 our passion has been simple. We want to help you grow both personally and professionally. Embrace is a positive, exciting environment. It’s a place where new ideas and opportunities are encouraged. A place where life-changing experiences are created. When you join our team, you’ll receive the support you need to grow inside the office and out because we believe that business success and personal fulfillment go hand in hand. Maybe that’s why we’re such a great place to work. We realize that being successful at work is only the tip of your iceberg.
KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED
Technical Knowledge, Years of Related Experience, Skills, Licenses, and Systems ExperienceEducation:
College Degree in Marketing, Communications or equivalent experience. Bilingual (English/Spanish) a bonus, but not required.Experience : 0-2 years of proven work experience as a Marketing Coordinator, Marketing Assistant, or similar marketing role. Demonstrated expertise in multiple social media platforms.Skills:
Strong organizational skills, excellent communication skills and customer service skills, excellent written and presentation skills.Systems:
Solid computer skills, includingMicrosoft Office Suite and Outlook. Familiarity with Project Management Software and Adobe Creative Suite. Knowledge of digital marketing tools.
TRAINING REQUIRED
Participate in additional training on sales, technology, products, procedures and pricing on an ongoing basis. Complete annual training as required by company policy and law on an annual basis in a timely manner.
RESPONSIBILITIESSupports the retail sales branches by preparing marketing and advertising strategies, plans, objectives and suggesting creative ways to increase brand awareness and conversion for all project requests.Collaborate with creative team and provide creative briefs to produce promotional and digital material such as flyers, postcards, brochures, social media, web banners and trade show materials for Branch offices.Extend organic reach and engagement on Facebook, LinkedIn, Instagram, Pinterest and Twitter (X) to drive traffic, generate leads and extend our brand to consumers and potential new teammates.Keep in contact with Loan Officers at assigned branch offices and follow up in email and phone communication.Coordinates seminar events and trade shows by identifying, assembling, and coordinating requirements, ensuring they are effectively marketed, RESPA-compliant and cost effective; coordinating with vendors; producing materials & presentations; ordering promotional items.Event (virtual and in-person) planning for retail Branches and individual Loan Officers. This may include larger events, such as open houses and client appreciation events, but can also include smaller lunch and learns, golf sponsorships and home-buying webinars. Some travel may be required for event set-up.Train and support Loan Officers on marketing software tools.Organizing the production of branded items such as stationery and promotional merchandise; includes communication with the vendors, invoicing and tracking receipts.Work closely with internal teams to optimize organic social activity and act as social media expert, advocate and leader to encourage and educate sales staff.Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices and then acting on the information.
SPECIFIC ACTIVITIES
Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings & Training Events
Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments.
COMPETENCIES
Empowered : Operate effectively, even when things are not certain or the way forward is not clear.
Accountable:
Take personal responsibility for decisions, actions, and failures and keep open to coaching, feedback and self-development.
Customer Focused:
Build strong customer relationships and delivers customer-centric solutions
Collaborative:
Work cooperatively with others across the organization to achieve shared objectives.
Communicative:
Provide timely and helpful information to customers and teammates across the organization, verbally or in writing.
Tech Savvy:
Adopt new technologies with a sense of vigor and excitement.
MEASUREMENTS OF SUCCESS
Effectively manage daily and weekly/monthly review goals.
Ability to effectively communicate.
Being a team player.
Customer Satisfaction.
Persistence & Initiative.
Patience & Even Temperament.
WORK ENVIRONMENT AND DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Office
Possible Work Hazards:
Minimal
Physical Demands:
Light
OTHER CONSIDERATIONS/DISCLAIMERS
Job Description Disclaimer:
This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties.
ADA Compliance:
Embrace Home Loans is an Equal Opportunity and ADA compliant Employer, committed to diversity in the workplace.
Disclaimer for Connecticut Applicants:
The applicant is not required to disclose the existence of any erased criminal history record information, erased criminal history record information are records pertaining to a finding of delinquency or that a child was a member of a family with service needs, an adjudication as a youthful offender, a criminal charge that has been dismissed or nolled, a criminal charge for which the person has been found not guilty or a conviction for which the person received an absolute pardon or criminal records that are erased pursuant to statute or by other operation of law, and
Any person with erased criminal history record information shall be deemed to have never been arrested within the meaning of the general statutes with respect to the proceedings so erased and may so swear under oath.
Work Location Information:
Embrace supports hybrid work where business needs allow, but is rebuilding a community that looks forward to collaboration within an office setting. All remote work, if allowed, must be performed in a state in which Embrace is registered to do business or presently open to payroll withholding, unemployment insurance as well as workers compensation. Those states are as follows: Alabama, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Maine, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and West Virginia. Even if remote work is permitted, some presence in an office may be necessary based on needs, the nature of work, or in support of corporate sponsored events designed to build community. If your position requires an MLO license, you must be employed within commutable distance of an Embrace office (no home offices) and open to reporting to the office location when required.
Location:
Middletown, RI (Hybrid eligible – 3 days in office)
Department:
Marketing
General Business Hours:
M-F: 9:00 a.m. – 5:00 p.m.
Shift:
8 hours M-F
Managed by (Title):
Regional Marketing Coordinator Supervisor
Compensation:
$55,000 -$60,000 annually
FLSA Status:
Exempt
Last Updated:
8/29/2024
SUMMARY
Since 1983 our passion has been simple. We want to help you grow both personally and professionally. Embrace is a positive, exciting environment. It’s a place where new ideas and opportunities are encouraged. A place where life-changing experiences are created. When you join our team, you’ll receive the support you need to grow inside the office and out because we believe that business success and personal fulfillment go hand in hand. Maybe that’s why we’re such a great place to work. We realize that being successful at work is only the tip of your iceberg.
KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED
Technical Knowledge, Years of Related Experience, Skills, Licenses, and Systems ExperienceEducation:
College Degree in Marketing, Communications or equivalent experience. Bilingual (English/Spanish) a bonus, but not required.Experience : 0-2 years of proven work experience as a Marketing Coordinator, Marketing Assistant, or similar marketing role. Demonstrated expertise in multiple social media platforms.Skills:
Strong organizational skills, excellent communication skills and customer service skills, excellent written and presentation skills.Systems:
Solid computer skills, includingMicrosoft Office Suite and Outlook. Familiarity with Project Management Software and Adobe Creative Suite. Knowledge of digital marketing tools.
TRAINING REQUIRED
Participate in additional training on sales, technology, products, procedures and pricing on an ongoing basis. Complete annual training as required by company policy and law on an annual basis in a timely manner.
RESPONSIBILITIESSupports the retail sales branches by preparing marketing and advertising strategies, plans, objectives and suggesting creative ways to increase brand awareness and conversion for all project requests.Collaborate with creative team and provide creative briefs to produce promotional and digital material such as flyers, postcards, brochures, social media, web banners and trade show materials for Branch offices.Extend organic reach and engagement on Facebook, LinkedIn, Instagram, Pinterest and Twitter (X) to drive traffic, generate leads and extend our brand to consumers and potential new teammates.Keep in contact with Loan Officers at assigned branch offices and follow up in email and phone communication.Coordinates seminar events and trade shows by identifying, assembling, and coordinating requirements, ensuring they are effectively marketed, RESPA-compliant and cost effective; coordinating with vendors; producing materials & presentations; ordering promotional items.Event (virtual and in-person) planning for retail Branches and individual Loan Officers. This may include larger events, such as open houses and client appreciation events, but can also include smaller lunch and learns, golf sponsorships and home-buying webinars. Some travel may be required for event set-up.Train and support Loan Officers on marketing software tools.Organizing the production of branded items such as stationery and promotional merchandise; includes communication with the vendors, invoicing and tracking receipts.Work closely with internal teams to optimize organic social activity and act as social media expert, advocate and leader to encourage and educate sales staff.Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices and then acting on the information.
SPECIFIC ACTIVITIES
Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings & Training Events
Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments.
COMPETENCIES
Empowered : Operate effectively, even when things are not certain or the way forward is not clear.
Accountable:
Take personal responsibility for decisions, actions, and failures and keep open to coaching, feedback and self-development.
Customer Focused:
Build strong customer relationships and delivers customer-centric solutions
Collaborative:
Work cooperatively with others across the organization to achieve shared objectives.
Communicative:
Provide timely and helpful information to customers and teammates across the organization, verbally or in writing.
Tech Savvy:
Adopt new technologies with a sense of vigor and excitement.
MEASUREMENTS OF SUCCESS
Effectively manage daily and weekly/monthly review goals.
Ability to effectively communicate.
Being a team player.
Customer Satisfaction.
Persistence & Initiative.
Patience & Even Temperament.
WORK ENVIRONMENT AND DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Office
Possible Work Hazards:
Minimal
Physical Demands:
Light
OTHER CONSIDERATIONS/DISCLAIMERS
Job Description Disclaimer:
This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties.
ADA Compliance:
Embrace Home Loans is an Equal Opportunity and ADA compliant Employer, committed to diversity in the workplace.
Disclaimer for Connecticut Applicants:
The applicant is not required to disclose the existence of any erased criminal history record information, erased criminal history record information are records pertaining to a finding of delinquency or that a child was a member of a family with service needs, an adjudication as a youthful offender, a criminal charge that has been dismissed or nolled, a criminal charge for which the person has been found not guilty or a conviction for which the person received an absolute pardon or criminal records that are erased pursuant to statute or by other operation of law, and
Any person with erased criminal history record information shall be deemed to have never been arrested within the meaning of the general statutes with respect to the proceedings so erased and may so swear under oath.
Work Location Information:
Embrace supports hybrid work where business needs allow, but is rebuilding a community that looks forward to collaboration within an office setting. All remote work, if allowed, must be performed in a state in which Embrace is registered to do business or presently open to payroll withholding, unemployment insurance as well as workers compensation. Those states are as follows: Alabama, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Maine, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and West Virginia. Even if remote work is permitted, some presence in an office may be necessary based on needs, the nature of work, or in support of corporate sponsored events designed to build community. If your position requires an MLO license, you must be employed within commutable distance of an Embrace office (no home offices) and open to reporting to the office location when required.