Eminence Talent Group
Marketing Coordinator & Administrative Specialist
Eminence Talent Group, San Diego, California, United States, 92189
COMPANY OVERVIEW
Our client is a premier IT services provider with a clear mission to lead the future of digital transformation for businesses in the United States and beyond. Headquartered in San Diego, our client excels in delivering state-of-the-art managed IT solutions, network security, and cloud services to enterprises across various industries. With a profound understanding of the ever-evolving digital landscape and a commitment to driving impactful change, our client empowers organizations to adopt agile, secure, and innovative IT strategies that keep them at the forefront of technology.
Their expertise, built on years of industry experience, enables them to deliver tailored solutions that meet the unique needs of their clients. They prioritize client satisfaction and data security, ensuring that their services meet and exceed industry standards and safeguard their clients' interests. As the demand for advanced IT solutions grows, they seek driven, talented individuals to join their dynamic team. If you are passionate about making a difference and shaping the future of IT, explore career opportunities with our client and be part of their journey to redefine business success in the digital age.
POSITION SUMMARY
The Marketing Coordinator & Administrative Specialist (MCAS) will be working closely with the Company’s founder and small executive team in helping run all aspects of the Company. The MCAS also provides administrative support for the Company. This position must maintain a prompt schedule, a polite professional demeanor, and provide excellent client service in accordance with Natural Networks’ standards.
The MCAS will be an “outside the box” thinker and problem solver, will work well in both a team setting and independently. He/she will be persistent in following up with staff and third parties to generate a culture of excellence and responsiveness. This individual is upbeat, considers her/himself to be a perfectionist, computer savvy, and welcome constructive criticism as a tool for growth. The MCAS must follow the requirements in the Employee Handbook, CAL-OSHA safety standards, and this position description.
ESSENTIAL DUTIES & RESPONSIBILITIES
Position duties and responsibilities include, but not limited to the following:
Marketing/Sales Responsibilities
Manage company’s presence on Facebook, Twitter, Instagram, and LinkedIn, including design and branding, and content creation and publishing, to maximize brand awareness and desired traffic.
Work with marketing team on projects including coordinating scheduled social media blogs, newsletters, announcements, etc.
Coordinates various marketing fulfillment duties and systems including direct mail, packages, letters, catalogs, and other sales literature.
Contact leads, keep CRM up-to-date, advise CTO of appointments, and accompany CTO on lead appointments.
Website management and design. Makes sure that all information provided is up-to-date and accurate.
Assists in executing marketing strategies and objectives including new market research and design.
Proofreading and writing of blogs.
Traveling and additional training to conferences and/or events periodically required
Administrative Responsibilities
Maintains compliance with all Company policies and procedures.
Create/Update SOPs as needed and upload/update on KB.
Create quotes and POs when needed.
Perform routine tasks including scanning, duplicating, photocopying, and assembling reports, sales packages, marketing materials.
Provides back up as needed to the Office Manager.
Record voice greetings for CloudPBX clients.
Able to perform clerical duties, maintaining files and confidential information, organizing documents as needed.
Keep general working area clean, organized, and safe.
Perform other work-related duties as assigned by CEO/CTO
Assistant Responsibilities
Coordinate travel and manage related expenses
Meet with CEO at least once a week to review assignments and discuss new topics and assignments.
Handle job postings, vet prospects, review with CEO/CTO
Maintain optional folder for CEO
Handle ad hoc requests from the CEO
COMPETENCIES
Problem Solving
Ability to identify and resolve administrative issues.
Ability to identify and discuss serious administrative issues with the CEO for resolution.
Ability to focus on solving the conflict, not placing blame.
Verbal Communication
Use a welcoming voice when answering the phone and greeting visitors.
Listen and ask for clarification.
Participate in meetings as required.
Team Work
Cultivate and maintain positive and professional relationships with clients, vendors, and staff.
Balance team and individual responsibilities.
Maintain a clean and safe work area.
Exhibit objectivity and openness to others’ views.
Give and welcome feedback.
Written Communication
Write clearly and informatively.
Check spelling for accuracy.
Excellent attention to detail and high-level accuracy with documents.
Cost Consciousness
Make cost-saving suggestions if waste is observed.
Conserve resources.
Ethics
Treat everyone with respect. Keep commitments.
Maintain a strong work ethic and integrity.
Adaptability
Adjust to changes within the workplace (i.e. policy/procedure, staffing, safety requirements, etc.)
Remain flexible if unexpected work events or delays occur.
Ability to assess, prioritize and act quickly
QUALIFICATIONS
Education/Experience
High School Diploma or equivalent; associate’s degree, or bachelor degree in business, administration or related field preferred.
Minimum of three or more years of related experience as an office assistant, office administrator, or handling administrative responsibilities in a related position and/or training.
One or more years of driving experience with an acceptable DMV driving record.
Other Requirements
Excellent in ability to read, write, and understand English.
Ability to read and understand the company's documents.
Proficient computer skills, including Internet, E-mail, Microsoft Office Suite, and typing skills.
Able to learn new programs quickly and able to troubleshoot common issues.
Ability to learn and effectively use the company's operating system.
Deadline driven and extremely organized.
Must maintain an acceptable DMV driving record.
Must be able to regularly lift and/or move up to 25lbs.
Tolerate a customarily moderate noise level in the work environment.
#J-18808-Ljbffr
Our client is a premier IT services provider with a clear mission to lead the future of digital transformation for businesses in the United States and beyond. Headquartered in San Diego, our client excels in delivering state-of-the-art managed IT solutions, network security, and cloud services to enterprises across various industries. With a profound understanding of the ever-evolving digital landscape and a commitment to driving impactful change, our client empowers organizations to adopt agile, secure, and innovative IT strategies that keep them at the forefront of technology.
Their expertise, built on years of industry experience, enables them to deliver tailored solutions that meet the unique needs of their clients. They prioritize client satisfaction and data security, ensuring that their services meet and exceed industry standards and safeguard their clients' interests. As the demand for advanced IT solutions grows, they seek driven, talented individuals to join their dynamic team. If you are passionate about making a difference and shaping the future of IT, explore career opportunities with our client and be part of their journey to redefine business success in the digital age.
POSITION SUMMARY
The Marketing Coordinator & Administrative Specialist (MCAS) will be working closely with the Company’s founder and small executive team in helping run all aspects of the Company. The MCAS also provides administrative support for the Company. This position must maintain a prompt schedule, a polite professional demeanor, and provide excellent client service in accordance with Natural Networks’ standards.
The MCAS will be an “outside the box” thinker and problem solver, will work well in both a team setting and independently. He/she will be persistent in following up with staff and third parties to generate a culture of excellence and responsiveness. This individual is upbeat, considers her/himself to be a perfectionist, computer savvy, and welcome constructive criticism as a tool for growth. The MCAS must follow the requirements in the Employee Handbook, CAL-OSHA safety standards, and this position description.
ESSENTIAL DUTIES & RESPONSIBILITIES
Position duties and responsibilities include, but not limited to the following:
Marketing/Sales Responsibilities
Manage company’s presence on Facebook, Twitter, Instagram, and LinkedIn, including design and branding, and content creation and publishing, to maximize brand awareness and desired traffic.
Work with marketing team on projects including coordinating scheduled social media blogs, newsletters, announcements, etc.
Coordinates various marketing fulfillment duties and systems including direct mail, packages, letters, catalogs, and other sales literature.
Contact leads, keep CRM up-to-date, advise CTO of appointments, and accompany CTO on lead appointments.
Website management and design. Makes sure that all information provided is up-to-date and accurate.
Assists in executing marketing strategies and objectives including new market research and design.
Proofreading and writing of blogs.
Traveling and additional training to conferences and/or events periodically required
Administrative Responsibilities
Maintains compliance with all Company policies and procedures.
Create/Update SOPs as needed and upload/update on KB.
Create quotes and POs when needed.
Perform routine tasks including scanning, duplicating, photocopying, and assembling reports, sales packages, marketing materials.
Provides back up as needed to the Office Manager.
Record voice greetings for CloudPBX clients.
Able to perform clerical duties, maintaining files and confidential information, organizing documents as needed.
Keep general working area clean, organized, and safe.
Perform other work-related duties as assigned by CEO/CTO
Assistant Responsibilities
Coordinate travel and manage related expenses
Meet with CEO at least once a week to review assignments and discuss new topics and assignments.
Handle job postings, vet prospects, review with CEO/CTO
Maintain optional folder for CEO
Handle ad hoc requests from the CEO
COMPETENCIES
Problem Solving
Ability to identify and resolve administrative issues.
Ability to identify and discuss serious administrative issues with the CEO for resolution.
Ability to focus on solving the conflict, not placing blame.
Verbal Communication
Use a welcoming voice when answering the phone and greeting visitors.
Listen and ask for clarification.
Participate in meetings as required.
Team Work
Cultivate and maintain positive and professional relationships with clients, vendors, and staff.
Balance team and individual responsibilities.
Maintain a clean and safe work area.
Exhibit objectivity and openness to others’ views.
Give and welcome feedback.
Written Communication
Write clearly and informatively.
Check spelling for accuracy.
Excellent attention to detail and high-level accuracy with documents.
Cost Consciousness
Make cost-saving suggestions if waste is observed.
Conserve resources.
Ethics
Treat everyone with respect. Keep commitments.
Maintain a strong work ethic and integrity.
Adaptability
Adjust to changes within the workplace (i.e. policy/procedure, staffing, safety requirements, etc.)
Remain flexible if unexpected work events or delays occur.
Ability to assess, prioritize and act quickly
QUALIFICATIONS
Education/Experience
High School Diploma or equivalent; associate’s degree, or bachelor degree in business, administration or related field preferred.
Minimum of three or more years of related experience as an office assistant, office administrator, or handling administrative responsibilities in a related position and/or training.
One or more years of driving experience with an acceptable DMV driving record.
Other Requirements
Excellent in ability to read, write, and understand English.
Ability to read and understand the company's documents.
Proficient computer skills, including Internet, E-mail, Microsoft Office Suite, and typing skills.
Able to learn new programs quickly and able to troubleshoot common issues.
Ability to learn and effectively use the company's operating system.
Deadline driven and extremely organized.
Must maintain an acceptable DMV driving record.
Must be able to regularly lift and/or move up to 25lbs.
Tolerate a customarily moderate noise level in the work environment.
#J-18808-Ljbffr