Code4lib
Library Services Analyst
Code4lib, Chicago, Illinois, United States, 60290
Index Data is seeking a talented, independent systems thinker to fill the role of
Library Services Analyst . We are a software and services company delivering solutions for the future of libraries. Founded in 1994, Index Data is a global, highly talented, distributed team of diverse, fun, interesting and accomplished people. While we are a team that works virtually, we pull the team together multiple times a year, whether it’s Copenhagen, Chicago, Vienna, or Miami. We enjoy a strong history of enthusiastic collaboration amongst our team and with wider communities. Index Data is a leading force in the development of the FOLIO platform and community as well as Project ReShare, and has been producing software for libraries for 30 years.As a Library Services Analyst, you will partner with customers and prospects as they adopt FOLIO, LDP, VuFind, ReShare, and other products to ensure we have successful implementations and that the overall customer experience is superior. Index Data works with several community-owned, open source projects and provides services around those projects. You will likely be active in these communities representing Index Data and our customers. You will also help our team set strategies and priorities for our future development efforts. We all feed off the passion of each member of the team, and we look for you to bring your own passions and interests and add them to our mix.Leveraging your exceptional organizational and communication skills and talents, you will perform a wide range of duties, including:Requirements AnalysisSolution and Process ArchitectureQuality AssuranceProject ManagementProduct OwnershipCustomer Service and trainingTo be successful, you will need:10+ years in the library field working in libraries, in library consortia, or in the industryExperience with core library business processes and workflows (e.g. access services, acquisitions, e-resources management, resource sharing)Enthusiasm for the future of librariesExcellent written and oral communication skillsAbility to communicate effectively with both technical and non-technical audiencesStrong sense of ownership and masterful attention to detailAbility and comfort working from wherever you are with a remote, distributed teamComfort wearing many hats and ‘doing whatever it takes’ to get the job doneTo be based in North AmericaThings that would be cool:You can code (we don’t expect you to code, but it can be useful if you have in the past)You have experience working on software development projects, particularly agile and/or open source onesYou have industry recognition (awards, presentations, publications, memberships)Index Data offers a competitive benefits package, and really is a great place to work. Please consider joining us!How to apply:To apply, please send a cover letter and resume to
jobs@indexdata.com .
#J-18808-Ljbffr
Library Services Analyst . We are a software and services company delivering solutions for the future of libraries. Founded in 1994, Index Data is a global, highly talented, distributed team of diverse, fun, interesting and accomplished people. While we are a team that works virtually, we pull the team together multiple times a year, whether it’s Copenhagen, Chicago, Vienna, or Miami. We enjoy a strong history of enthusiastic collaboration amongst our team and with wider communities. Index Data is a leading force in the development of the FOLIO platform and community as well as Project ReShare, and has been producing software for libraries for 30 years.As a Library Services Analyst, you will partner with customers and prospects as they adopt FOLIO, LDP, VuFind, ReShare, and other products to ensure we have successful implementations and that the overall customer experience is superior. Index Data works with several community-owned, open source projects and provides services around those projects. You will likely be active in these communities representing Index Data and our customers. You will also help our team set strategies and priorities for our future development efforts. We all feed off the passion of each member of the team, and we look for you to bring your own passions and interests and add them to our mix.Leveraging your exceptional organizational and communication skills and talents, you will perform a wide range of duties, including:Requirements AnalysisSolution and Process ArchitectureQuality AssuranceProject ManagementProduct OwnershipCustomer Service and trainingTo be successful, you will need:10+ years in the library field working in libraries, in library consortia, or in the industryExperience with core library business processes and workflows (e.g. access services, acquisitions, e-resources management, resource sharing)Enthusiasm for the future of librariesExcellent written and oral communication skillsAbility to communicate effectively with both technical and non-technical audiencesStrong sense of ownership and masterful attention to detailAbility and comfort working from wherever you are with a remote, distributed teamComfort wearing many hats and ‘doing whatever it takes’ to get the job doneTo be based in North AmericaThings that would be cool:You can code (we don’t expect you to code, but it can be useful if you have in the past)You have experience working on software development projects, particularly agile and/or open source onesYou have industry recognition (awards, presentations, publications, memberships)Index Data offers a competitive benefits package, and really is a great place to work. Please consider joining us!How to apply:To apply, please send a cover letter and resume to
jobs@indexdata.com .
#J-18808-Ljbffr