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Specialized Group

E-Commerce Operations Manager (American fashion brand)

Specialized Group, Washington, District of Columbia, us, 20022


Key responsibilities:

E-commerce Management:- Optimize 3rd party website sales and profitability.- Ensure smooth daily operations and efficient processes.- Collaborate with marketing to drive traffic and improve conversions.Inventory and Order Management:- Oversee inventory forecasting, stock control, and replenishment.- Ensure accurate order processing, shipping, and delivery.- Coordinate with suppliers and logistics partners.Website Management:- Maintain relationships with 3rd party partners and negotiate for site usability and SEO.- Implement new features and improvements.- Monitor performance and address technical issues.Analytics and Reporting:- Track KPIs and prepare performance reports.- Use data to optimize operations.- Conduct market research and competitive analysis.Team Leadership:- Lead and develop the 3rd party e-commerce team.- Foster a collaborative and results-driven environment.- Set and evaluate performance goals.

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