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Unlock Technologies

Senior Manager, Marketing Technology

Unlock Technologies, Phoenix, Arizona, United States,


About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.

About The Role

We are seeking a Senior Manager (individual contributor) of Marketing Technology to join our Revenue Operations team. In this role, you will be responsible for administering, managing, and scaling our marketing and sales technology environment. We are looking for an expert who understands the critical elements required to maintain the reliable operation of a technology stack in a high growth company with an attention to detail to ensure customer privacy and data integrity.

You'll report to: Head of Revenue OperationsLocation: Remote in the US

What We're Looking For

You will manage and maintain our MarTech stack and ensure optimal setup, configuration, performance, reliability and scale.You will collaborate with marketing, sales, product, and other departments to ensure alignment on a scalable technology strategy and support the execution of marketing and sales activities.You will own the lead database, ensure data hygiene, segmentation, and proper lead data flow between applications.You will ensure compliance with data protection regulations (such as CCPA, TCPA, etc.) and implement and manage governance policies to support compliance.You will maintain documentation on processes, configurations, and workflows for reference and training purposes.You will ensure we identify and resolve technical issues immediately, including system errors, deliverability problems, and data discrepancies.You will train and support team members on best practices and assist with technical questions.

Minimum Requirements

Minimum 8 years of working experience on a digital marketing team preferably in financial services or other regulated industry.Minimum 4 years of working experience with an enterprise CRM system.Minimum 2 years of CDP experience (preferably Segment) delivering personalized customer engagement across various owned and paid channels.Highly experienced in planning, implementing and supporting new technology.Familiar with Zapier, Tray.io or other no coding solutions.Curious about MarTech systems, eager to learn and contribute to new business processes and expanding tech stack, aiming for increased ownership.Expert in advanced lead management, including lead life cycle, capturing, enrichment, quality, privacy, marketability, matching, scoring, routing, and conversion.Advocate and get necessary buy-in for new technologies and scalable processes/programs.Excellent communication and interpersonal skills, with the ability to engage with senior leadership and key stakeholders.

What We Offer

Equity Stake: A share in our company, providing you with a piece of our collective success.Discretionary Time Off: Flexible time off for you to rest and recharge as needed.Comprehensive Health Plans: Medical, dental, and vision plans to support your well-being.401(k) Match: An annual 4% employer match to aid in your retirement planning.Make Your Mark: Your chance to play a pivotal role in our growth and leave a lasting impact on the company and industry.

$106,000-$125,000 base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock's Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options and paid time off.

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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