Technical Writer

About BLENBLENers are passionate about using technology to solve real-world problems. For over 20 years, we've been helping government agencies and businesses transform their digital experience. We bring fresh perspectives to every project, from modernizing legacy systems to building cloud-native applications to experimenting with technology that’s just around the corner. We value building long and enduring partnerships to solve complex challenges by putting humans at the center of all the experiences. Our team thrives on turning tricky problems into solutions that are practical, accessible and performant.About this positionTechnical Writers at BLEN play a crucial role in creating clear, concise, and comprehensive documentation for our complex software solutions and APIs. They combine strong writing skills, technical understanding, and strategic thinking to develop documentation that meets the diverse needs of our developer community and end-users. Our technical writing team collaborates closely with developers, product managers, and other stakeholders to ensure that our documentation is accurate, up-to-date, and aligned with our overall product strategy. They are instrumental in enhancing user experience, reducing support costs, and driving the adoption of our technologies through high-quality documentation.What we would like from youAs a Technical Writer at BLEN, you will drive our documentation strategy and be responsible for creating and maintaining high-quality technical content. Your responsibilities will include:Drive our documentation strategy, starting with the information architecture and extending to identifying the most crucial contentDefine documentation standards, process improvements, and champion their adoption across the organizationCollaborate with cross-functional teams to ensure documentation is comprehensive and strategically aligned to meet the diverse needs of our developer communityWrite and edit clear, concise, and accurate technical documentation for developers, including API references, user guides, and tutorialsLead documentation projects, managing timelines and deliverablesProduce quality documentation within aggressive deadlinesWork with emerging technologies and multiple products or domainsDevelop content for an international audience, ensuring clarity and cultural sensitivityImplement and maintain documentation in various formats, including HTML, DITA, and MarkdownUtilize authoring systems and tools to streamline the documentation processProofread and edit technical content with high attention to detailCollaborate with subject matter experts to gather and validate technical informationMaintain documentation throughout product lifecycles, ensuring it remains current and relevantGather and analyze user feedback to continually improve documentation quality and usabilityStay updated with industry trends in technical writing and documentation best practicesYour main goal will be to ensure our technical documentation effectively supports our developer community and end-users, enhancing their understanding and adoption of our technologies through clear, comprehensive, and strategically aligned content.Basic qualificationsEssential Requirements6-9 years' experience writing and editing developer documentationProven ability to lead documentation projectsExcellent developmental editing, writing, and verbal communication skillsAbility to produce quality documentation with aggressive deadlinesProven ability to work well with people and on a teamExperience writing for an international audienceProficiency in both spoken and written EnglishExperience with HTML/CSS/Markdown language and git repositoriesBasic understanding of JavaScript and Web concepts, with ability to test small snippets of codeFamiliarity with modern content guidelines, documentation release processes, and management toolsPreferred Skills and ExperienceAdvanced degree in Technical Communication or related fieldExperience with DITA and other structured authoring methodologiesProficiency with authoring systems like Adobe Technical Communication Suite, oXygen, or XMetaLExperience detailing APIs and Web technologiesFamiliarity with agile development methodologiesKnowledge of accessibility standards for documentationExperience with documentation localization processesCertifications in technical writing or related fieldsRequirementMust be a US Citizen or legal resident and able to work domesticallyMust be able to attain low-level security clearancePerksWork from anywhere.Competitive pay.A contribution to your health benefit.The chance to work on high-visibility projects and make a significant impact.Get to know usWe are a small, creative and highly technical team.Our heroes are the scrappy folks that dare to dream and do great things. We love people that care more about doing the right thing than taking a shortcut.We believe in finishing projects and floor our clients by how much we cared about their project.We believe in integrity and because we're small, we are very selective of our partners and clients.We do not use phrases like 'human resource' because you are NOT a resource. You are a team member and we will treat you like one.What you should expect from usWe will treat you fairly.We give you space to grow both personally and professionally.We will hear your ideas even when we disagree -- especially when we disagree.We will be equitable with our success and be honest with our challenges.We will always tell you the truth. Even when the truth is difficult.$98,500 - $105,000 a year

The salary range represents the compensation we expect to offer candidates who can perform the core responsibilities with minimal additional training. Actual compensation may vary based on factors such as skill set, level of experience, and scope of responsibility. Our recruitment team is available to discuss your specific salary requirements and to provide more information about how we determine compensation. We are committed to fair and transparent pay practices and encourage open dialogue about our compensation structure throughout the application process. We look forward to learning more about your qualifications and how they align with our framework.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR

60-1.35 (c).#J-18808-Ljbffr