Zello
User Experience Researcher
Zello, Austin, Texas, us, 78716
IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email recruiting@zello.com with questions.About Zello
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.At Zello, our company values are at the heart of what we do every day. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.As a UI/UX Designer at Zello, you will work with fellow designers to design new features from the ground up. From foundational exploration and research through prototyping and testing, you’ll help your (and our) vision come to life. You will analyze a problem space, research competitors, propose solutions, conduct usability testing, revise your designs, and finally hand off for development.What you'll do
Write, share, and apply project plans for your work from inception through research, design, testing, and revision.Build and maintain component systems, screens, and flows in Figma.Work with your team’s product manager, engineers, and data analyst to deliver new features on a three-week cadence.Work in low- and high-fidelity as necessary.Facilitate productive feedback discussions, empowering non-designers to give their best and most helpful input.Create, prototype, and test your designs.Collaborate with other designers to ensure best research and testing practices.Collaborate with engineers by building and testing projects to ensure design fit and finish.Who you are
You have 5+ years of design experience.You employ a hybrid of heuristics and inductive research.You have a background in digital products with complex, diverse user bases.You build low-fidelity prototypes in Figma, Principle, or a comparable tool.You build high-fidelity prototypes in Origami (preferable) or a comparable tool.You’re familiar with HTML, CSS, and JS.You’re familiar with Xcode and Android Studio.We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.At Zello, our company values are at the heart of what we do every day. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.As a UI/UX Designer at Zello, you will work with fellow designers to design new features from the ground up. From foundational exploration and research through prototyping and testing, you’ll help your (and our) vision come to life. You will analyze a problem space, research competitors, propose solutions, conduct usability testing, revise your designs, and finally hand off for development.What you'll do
Write, share, and apply project plans for your work from inception through research, design, testing, and revision.Build and maintain component systems, screens, and flows in Figma.Work with your team’s product manager, engineers, and data analyst to deliver new features on a three-week cadence.Work in low- and high-fidelity as necessary.Facilitate productive feedback discussions, empowering non-designers to give their best and most helpful input.Create, prototype, and test your designs.Collaborate with other designers to ensure best research and testing practices.Collaborate with engineers by building and testing projects to ensure design fit and finish.Who you are
You have 5+ years of design experience.You employ a hybrid of heuristics and inductive research.You have a background in digital products with complex, diverse user bases.You build low-fidelity prototypes in Figma, Principle, or a comparable tool.You build high-fidelity prototypes in Origami (preferable) or a comparable tool.You’re familiar with HTML, CSS, and JS.You’re familiar with Xcode and Android Studio.We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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