SmartMoving Software
Lead Product Designer
SmartMoving Software, Dallas, Texas, United States, 75215
About The Role
In this role, you'll collaborate as an individual contributor, working closely with product managers, engineers, and other stakeholders to bring our product vision to life. You'll be responsible for guiding the entire design process—from discovery and ideation to execution and iteration—ensuring that every aspect of our product reflects our commitment to quality, craftsmanship, and user satisfaction.We're looking for someone who thrives in ambiguity, possesses a deep understanding of user-centered design, and is passionate about solving complex problems. If you're a strategic thinker with a strong creative vision, an unwavering attention to detail, and the ability to turn broad objectives into actionable plans, we'd love to hear from you.At SmartMoving, we value innovation, collaboration, and continuous learning. As a key member of our team, you'll have the opportunity to make a significant impact on our product, our business, and our customers.What You’ll Be Doing
As a leader and designer, you’ll be expected to manage a variety of responsibilities:Strategic Vision
You bring a collaborative mindset, working closely with technology and business teams to uncover customer goals and pain points. Skilled at navigating ambiguity, you translate broad objectives into actionable product requirements. Your strategic leadership guides cross-functional teams to address complex challenges, delivering clear and executable concepts that elevate the customer experience.End-to-End Design Process
You possess hands-on experience with the entire design process, from initial discovery to the implementation of high-fidelity prototypes with engineering teams. Balancing user needs with business goals, you maintain the integrity and authenticity of your designs. Your mastery of craftsmanship is evident in your attention to detail and quality in execution. You’re also a master of storytelling, and you welcome healthy critique. You demonstrate the impact of your work by monitoring feature success metrics and iterating based on data-driven insights.User-Centered Design
Empathy drives your design approach. You employ diverse research methods to uncover deep insights, ensuring that customer needs are at the heart of every product decision. You anticipate future challenges by staying ahead of evolving customer and business needs, and you advocate for sustainable, user-centered solutions across the organization.Fostering Creativit y
With a deep understanding of the creative process, you continuously explore new approaches to problem-solving. You foster a spirit of innovation, encouraging your teams to experiment with new tools and frameworks while applying proven methods. Your ability to balance creativity with practicality ensures that solutions are both innovative and executable.Leadership and Mentorship
You lead by example, fostering success across multiple delivery teams. Your mentorship in product and design inspires those around you. Adept at strategy, research, alignment, and execution, you engage with teams at every stage, offering clear direction and driving projects to successful outcomes. You balance self-management with a leadership mindset, cultivating a culture of continuous growth and improvement.Collaboration and Communication
Understanding the needs of your cross-functional team is second nature to you. You effectively communicate product and design decisions with well-researched rationale, ensuring alignment, clarity, and shared goals. Your persuasive storytelling and excellent presentation skills allow you to convey complex ideas in a compelling way, securing buy-in from stakeholders.What We’re Looking For
Basic Qualifications
At least 8 years of continuous experience in product design, including user interface and user experience design.Demonstration of measurable impact on shipped products and features, such as increased user engagement, higher conversion rates, or improved customer satisfaction.Preferred Qualifications
Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or military experience.Advanced degree, training, or certifications in Product Design, Human-Computer Interaction, or a related discipline.Clear demonstration of designing for B2B SaaS experiences, particularly in delivering complex, data-driven products.Experience working with design systems tailored for enterprise applications.Proven ability to lead cross-functional teams and collaborate with a variety of business partners, including product managers, engineers, and executives.Familiarity with design and prototyping tools such as Figma.Experience working with diverse, cross-functional teams in an agile development environment.Core Values
SmartMoving is fast-paced and fun, and we want to be home for the best of the best when it comes to our team. Our core values are as follows:We obsess over our customers . We succeed only when our customer succeeds.We commit to each other . If we take care of our team, our team will take great care of our customers, and everything else will follow.We take ownership . Everyone owns their piece of the business and takes responsibility for and pride in it.We think big . We want to constantly innovate for our customers and our team and be agile in getting there together as quickly as possible.We have fun . We want to do a good job and build a great business AND have fun while we’re doing it. Every day.Why Join Us?
Working at SmartMoving can accelerate your career and give you the opportunity to work with world-class talent. We’re a team that loves what we do, and we all thrive on our ability to make an impact for our customers. There are many benefits that come with working with us such as:Competitive compensation packageMedical, Dental, and Vision PlansPaid Time Off plus Holidays401(k) plan with Company MatchPaid parental leaveRemote and hybrid work optionsFun, high-energy cultureAnnual company retreatAt SmartMoving, we are committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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In this role, you'll collaborate as an individual contributor, working closely with product managers, engineers, and other stakeholders to bring our product vision to life. You'll be responsible for guiding the entire design process—from discovery and ideation to execution and iteration—ensuring that every aspect of our product reflects our commitment to quality, craftsmanship, and user satisfaction.We're looking for someone who thrives in ambiguity, possesses a deep understanding of user-centered design, and is passionate about solving complex problems. If you're a strategic thinker with a strong creative vision, an unwavering attention to detail, and the ability to turn broad objectives into actionable plans, we'd love to hear from you.At SmartMoving, we value innovation, collaboration, and continuous learning. As a key member of our team, you'll have the opportunity to make a significant impact on our product, our business, and our customers.What You’ll Be Doing
As a leader and designer, you’ll be expected to manage a variety of responsibilities:Strategic Vision
You bring a collaborative mindset, working closely with technology and business teams to uncover customer goals and pain points. Skilled at navigating ambiguity, you translate broad objectives into actionable product requirements. Your strategic leadership guides cross-functional teams to address complex challenges, delivering clear and executable concepts that elevate the customer experience.End-to-End Design Process
You possess hands-on experience with the entire design process, from initial discovery to the implementation of high-fidelity prototypes with engineering teams. Balancing user needs with business goals, you maintain the integrity and authenticity of your designs. Your mastery of craftsmanship is evident in your attention to detail and quality in execution. You’re also a master of storytelling, and you welcome healthy critique. You demonstrate the impact of your work by monitoring feature success metrics and iterating based on data-driven insights.User-Centered Design
Empathy drives your design approach. You employ diverse research methods to uncover deep insights, ensuring that customer needs are at the heart of every product decision. You anticipate future challenges by staying ahead of evolving customer and business needs, and you advocate for sustainable, user-centered solutions across the organization.Fostering Creativit y
With a deep understanding of the creative process, you continuously explore new approaches to problem-solving. You foster a spirit of innovation, encouraging your teams to experiment with new tools and frameworks while applying proven methods. Your ability to balance creativity with practicality ensures that solutions are both innovative and executable.Leadership and Mentorship
You lead by example, fostering success across multiple delivery teams. Your mentorship in product and design inspires those around you. Adept at strategy, research, alignment, and execution, you engage with teams at every stage, offering clear direction and driving projects to successful outcomes. You balance self-management with a leadership mindset, cultivating a culture of continuous growth and improvement.Collaboration and Communication
Understanding the needs of your cross-functional team is second nature to you. You effectively communicate product and design decisions with well-researched rationale, ensuring alignment, clarity, and shared goals. Your persuasive storytelling and excellent presentation skills allow you to convey complex ideas in a compelling way, securing buy-in from stakeholders.What We’re Looking For
Basic Qualifications
At least 8 years of continuous experience in product design, including user interface and user experience design.Demonstration of measurable impact on shipped products and features, such as increased user engagement, higher conversion rates, or improved customer satisfaction.Preferred Qualifications
Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or military experience.Advanced degree, training, or certifications in Product Design, Human-Computer Interaction, or a related discipline.Clear demonstration of designing for B2B SaaS experiences, particularly in delivering complex, data-driven products.Experience working with design systems tailored for enterprise applications.Proven ability to lead cross-functional teams and collaborate with a variety of business partners, including product managers, engineers, and executives.Familiarity with design and prototyping tools such as Figma.Experience working with diverse, cross-functional teams in an agile development environment.Core Values
SmartMoving is fast-paced and fun, and we want to be home for the best of the best when it comes to our team. Our core values are as follows:We obsess over our customers . We succeed only when our customer succeeds.We commit to each other . If we take care of our team, our team will take great care of our customers, and everything else will follow.We take ownership . Everyone owns their piece of the business and takes responsibility for and pride in it.We think big . We want to constantly innovate for our customers and our team and be agile in getting there together as quickly as possible.We have fun . We want to do a good job and build a great business AND have fun while we’re doing it. Every day.Why Join Us?
Working at SmartMoving can accelerate your career and give you the opportunity to work with world-class talent. We’re a team that loves what we do, and we all thrive on our ability to make an impact for our customers. There are many benefits that come with working with us such as:Competitive compensation packageMedical, Dental, and Vision PlansPaid Time Off plus Holidays401(k) plan with Company MatchPaid parental leaveRemote and hybrid work optionsFun, high-energy cultureAnnual company retreatAt SmartMoving, we are committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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