Mastercard
Director, Product Experience Design - IC-R-223983
Mastercard, Arlington, Virginia, United States, 22201
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title And Summary
Director, Product Experience Design - IC
Director Product Experience & Design position
About the Team
Our Global SME (Small Medium Enterprise) Team is a world-class team united by our desire to discover and unlock the next generation of business intelligence technology. You’ll join our pioneering CX&D Squad in the Global SME division at Mastercard to design new User Experiences, drive innovation and conceptualize design thinking within our Mastercard products. You will collaborate with cross-functional teams to create impactful experiences that resonate with our target audience. As a member of the CX&D Squad, you’ll join us in our missions to accelerate the adoption of global SME product solutions, so millions of businesses can scale, grow and drive value to their customers. We’re building the future for Small Medium Businesses at Mastercard.About The Role
We are looking for an experienced & dynamic Product Experience & Design Director to join our Global SME Team at Mastercard. You will play a critical role in designing the next generation of Mastercard's business solutions and data-driven products. Our UX team integrates behavioral science, data, design & technology to create future conceptual designs, iterate design systems, and develop new product solutions that elevate existing features. If you're passionate about Design Systems and components, live in Figma, are driven by user-centric solutions, and are interested in learning advanced product design skills, then we'd love to hear from you.What you’ll be doing
Be a Design System guardian, owning and facilitating the design system contribution model between Design, Product, and EngineeringEnsure that our User Experience optimizes business objectives and user engagement, working closely with Product Design partners & Product ManagersIdeate and conceptualize new features aligned with product strategiesRapid prototyping of Proof-of-Concepts and MVPs using human-centered design principlesCreate new visual designs, reusable components via high-fidelity assets, user flows, journey maps, and beyond, to achieve the best Customer ExperienceContinuously improve efficiency in the design process and the overall product experience by using atomic design principlesSkills you should hold
Over 6 years of UX/UI design experience for consumer-facing products and B2B solutionsExperience with design systems, crafting design detailing, dashboards & prototypes on FigmaStrong UX focus and understanding of component properties and gridsA solid understanding of User Experience with B2B and B2B2C business models, with experience in launching global products being a huge plusAbility to think strategically about product strategy and articulate design iterationsExperience adapting to changes and implementing updates to keep the design system relevantAbility to understand technical implications in design decisionsPassion for solving problems and being challengedAdaptability - constant willingness to learn and hit the ground runningInitiative and ability to collaborate independentlyTrack record of resilience, agility, and ability to thrive in dynamic growth environmentsClean visual design senseCurious and passionate about innovating Product DesignMastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title And Summary
Director, Product Experience Design - IC
Director Product Experience & Design position
About the Team
Our Global SME (Small Medium Enterprise) Team is a world-class team united by our desire to discover and unlock the next generation of business intelligence technology. You’ll join our pioneering CX&D Squad in the Global SME division at Mastercard to design new User Experiences, drive innovation and conceptualize design thinking within our Mastercard products. You will collaborate with cross-functional teams to create impactful experiences that resonate with our target audience. As a member of the CX&D Squad, you’ll join us in our missions to accelerate the adoption of global SME product solutions, so millions of businesses can scale, grow and drive value to their customers. We’re building the future for Small Medium Businesses at Mastercard.About The Role
We are looking for an experienced & dynamic Product Experience & Design Director to join our Global SME Team at Mastercard. You will play a critical role in designing the next generation of Mastercard's business solutions and data-driven products. Our UX team integrates behavioral science, data, design & technology to create future conceptual designs, iterate design systems, and develop new product solutions that elevate existing features. If you're passionate about Design Systems and components, live in Figma, are driven by user-centric solutions, and are interested in learning advanced product design skills, then we'd love to hear from you.What you’ll be doing
Be a Design System guardian, owning and facilitating the design system contribution model between Design, Product, and EngineeringEnsure that our User Experience optimizes business objectives and user engagement, working closely with Product Design partners & Product ManagersIdeate and conceptualize new features aligned with product strategiesRapid prototyping of Proof-of-Concepts and MVPs using human-centered design principlesCreate new visual designs, reusable components via high-fidelity assets, user flows, journey maps, and beyond, to achieve the best Customer ExperienceContinuously improve efficiency in the design process and the overall product experience by using atomic design principlesSkills you should hold
Over 6 years of UX/UI design experience for consumer-facing products and B2B solutionsExperience with design systems, crafting design detailing, dashboards & prototypes on FigmaStrong UX focus and understanding of component properties and gridsA solid understanding of User Experience with B2B and B2B2C business models, with experience in launching global products being a huge plusAbility to think strategically about product strategy and articulate design iterationsExperience adapting to changes and implementing updates to keep the design system relevantAbility to understand technical implications in design decisionsPassion for solving problems and being challengedAdaptability - constant willingness to learn and hit the ground runningInitiative and ability to collaborate independentlyTrack record of resilience, agility, and ability to thrive in dynamic growth environmentsClean visual design senseCurious and passionate about innovating Product DesignMastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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