Amazon
Sr. Manager, UX Design, Futures, Device and Services Design Group
Amazon, Seattle, Washington, us, 98127
Sr. Manager, UX Design, Futures, Device and Services Design Group
Job ID: 2733376 | Amazon.com Services LLCThe Futures Design team is seeking a Senior UX Design Manager to help Amazon experience what it's like to live in the future, today. This role reports to the Head of Futures Design and works closely with the team's Strategy and Operations leadership to drive design impact and innovative solutions across our portfolio.In this position, you will shape our interaction and experience design practice, and influence the future development of devices and services 3 to 10+ years out. The priority is to drive UX design and align Futures Design around a coherent, customer-driven futures strategy.Key Responsibilities
Operationalizing customer research and insights across teams to create alignment around shared priorities and success outcomes.Combining ideation, prototyping and experimentation to develop innovative roadmaps of future experiences and opportunities.Building a focused charter/team dedicated to this work and driving specific initiative areas where a cross-team, multi-horizon experience plan can inform targeted strategic options.Define and drive the UX vision for new categories and concepts that impact customers and Amazon roadmaps.Operationalizing customer-obsessed device and service concept explorations.Lead product design for new-to-world features for emerging devices, hardware, and software capabilities.Lead concept development in ideation sessions and design reviews.Lead teams to create customer journeys and use cases in storyboards, wireframes, visual mockups, and prototypes that define the product vision.Identify user research needs for ideation and validation.Evangelize concepts and design to diverse audiences across Amazon.Use business requirements, market research, and customer feedback to assist in developing scenarios, use cases, and high-level requirements.Dive deep on consumer insights, product analytics, and competitive intelligence to drive product innovation.Identify opportunities to invent and experiment with new technology and interaction patterns.Inspire, mentor, and develop other designers in the studio.BASIC QUALIFICATIONS
8+ years’ experience in interaction design (software, mobile, web, other media), with an emphasis on conceptual, visual, interaction design and strategic thinking.4+ years experience hiring and managing designers.BA/BS in Design, HCI, or related field; or equivalent professional experience within the design field.Proven ability to partner with leadership stakeholders to drive vision and lead a team of designers to deliver on a design roadmap.Demonstrated ability to work confidently and collaboratively with Executive Leadership, Program Management, Development, Product Planning.Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.PREFERRED QUALIFICATIONS
Fluency in best practices for multi-platform research, information architecture and design, as well as strong knowledge of usability principles and techniques.Design operations experience required to drive organizational design, product roadmaps, project planning, and resource prioritization.Experience leading design across multiple platform types, including (but not limited to): web, mobile, tablet, living room, VR, and multimodal devices.Masters or advanced degree or equivalent professional experience.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Posted:
February 2, 2024
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Job ID: 2733376 | Amazon.com Services LLCThe Futures Design team is seeking a Senior UX Design Manager to help Amazon experience what it's like to live in the future, today. This role reports to the Head of Futures Design and works closely with the team's Strategy and Operations leadership to drive design impact and innovative solutions across our portfolio.In this position, you will shape our interaction and experience design practice, and influence the future development of devices and services 3 to 10+ years out. The priority is to drive UX design and align Futures Design around a coherent, customer-driven futures strategy.Key Responsibilities
Operationalizing customer research and insights across teams to create alignment around shared priorities and success outcomes.Combining ideation, prototyping and experimentation to develop innovative roadmaps of future experiences and opportunities.Building a focused charter/team dedicated to this work and driving specific initiative areas where a cross-team, multi-horizon experience plan can inform targeted strategic options.Define and drive the UX vision for new categories and concepts that impact customers and Amazon roadmaps.Operationalizing customer-obsessed device and service concept explorations.Lead product design for new-to-world features for emerging devices, hardware, and software capabilities.Lead concept development in ideation sessions and design reviews.Lead teams to create customer journeys and use cases in storyboards, wireframes, visual mockups, and prototypes that define the product vision.Identify user research needs for ideation and validation.Evangelize concepts and design to diverse audiences across Amazon.Use business requirements, market research, and customer feedback to assist in developing scenarios, use cases, and high-level requirements.Dive deep on consumer insights, product analytics, and competitive intelligence to drive product innovation.Identify opportunities to invent and experiment with new technology and interaction patterns.Inspire, mentor, and develop other designers in the studio.BASIC QUALIFICATIONS
8+ years’ experience in interaction design (software, mobile, web, other media), with an emphasis on conceptual, visual, interaction design and strategic thinking.4+ years experience hiring and managing designers.BA/BS in Design, HCI, or related field; or equivalent professional experience within the design field.Proven ability to partner with leadership stakeholders to drive vision and lead a team of designers to deliver on a design roadmap.Demonstrated ability to work confidently and collaboratively with Executive Leadership, Program Management, Development, Product Planning.Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.PREFERRED QUALIFICATIONS
Fluency in best practices for multi-platform research, information architecture and design, as well as strong knowledge of usability principles and techniques.Design operations experience required to drive organizational design, product roadmaps, project planning, and resource prioritization.Experience leading design across multiple platform types, including (but not limited to): web, mobile, tablet, living room, VR, and multimodal devices.Masters or advanced degree or equivalent professional experience.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Posted:
February 2, 2024
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