Miami University
Community Manager
Miami University, Oxford, Ohio, United States, 45056
Job Title
Community Manager
Department
Student Life Residence Support 2
Worker Type
Temporary (Fixed Term)
Pay Type
Hourly
Benefit Eligible
Yes
Job Description Summary
The Community Manager is a 10 month, live-in, benefits-eligible, staff position for the academic year, ending on May 23, 2025. that is responsible for the operation of one or two residence halls, housing between 120-300 students. The Community Manager is charged with shaping the community and experiences of residential students by providing services and programs focused on the Office of Residence Life's Pillars of Success. This position reports to an Assistant Director of Residence Life. The position could be renewable if enrolled in a Miami University graduate program or the need of the department.
Job Description
Duties/Responsibilities
Listed below are both specific job duties of the Community Manager position as well as minimum professional standards expected of all Residence Life employees. These responsibilities encompass student and community development initiatives, both proactive and reactive, that directly influence the success of our residential students. They also detail administrative responsibilities, foundational to this success. Finally, they delineate behaviors that connote professionalism and a commitment to the values of the Office of Residence Life.
Community Development• Cultivate a positive and engaging living environment that fosters a sense of belonging and enables students to build positive relationships with one another• Maintain high visibility and availability, including attending community events, regularly touring the community, and interacting with residents• Meet with residents one-on-one to provide personal, social, academic, and occupational support and referral• Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may be connected with living learning community themes• Serve as the financial, programmatic, and leadership adviser to the Community Leadership Team
Supervision• Supervise, train, and evaluate 6-12 resident assistants• Host weekly staff meetings to communicate upcoming events, discuss community concerns, and facilitate professional development experiences related to the four goals of the Residential Curriculum• Conduct weekly or bi-weekly one-on-one meetings with staff members• Ensure staff members are appropriately confronting and documenting behavioral issues and concerns and duty procedures are followed• Oversee implementation of programs and strategies that enable student growth and development
Student Conduct and Crisis Management• Review incident reports through Maxient and police reports (if available) for incidents that take place in the community and/or involve residents living in the community• Respond to residents in need, referring to other professionals, when appropriate• Provide leadership and assistance during emergencies and times of crisis in and adjacent to the community• Assume shared responsibility for campus-wide on-call duty• Enforce Miami University and Office of Residence Life objectives, policies, rules, and procedures• Provide programs and other proactive educational interventions to enhance good decision-making by residents
Professional Development & Administration• Report, track, and follow up on maintenance issues with appropriate building managers, housekeeping staff, and physical facilities employees• Serve as the primary contact for parents and family members of residents• Serve on a minimum of two department standing committees• Administer student check-in, check-out, and room changes; assist with room condition reports and damage billing processes• Participate in departmental and divisional professional development activities• Participate in the recruitment, selection, and training of staff members for the Office of Residence Life• Perform administrative duties associated with summer projects and assignments
Overarching Staff Expectations• Serve as a role model for all hall staff and residents in personal and professional behaviors• Practice ethical stewardship of university resources• Demonstrate a commitment to diversity by promoting and attending campus & community multicultural events, facilitating professional development with RA staff, presenting on diversity, or implementing strategies.• Demonstrate a consistent willingness to work with individuals from different race, ethnicity, gender, gender identity, gender expression, sexual orientation, socioeconomic status, ability, ideology, religion, and national origin backgrounds• Create and maintain positive professional relationships within the department and across the university• Fulfill other general duties assigned by the Office of Residence Life, Division of Student Life and/or Miami University
Minimum Qualifications
Bachelors degree conferred by start date
Preferred Qualifications
Previous experience as an undergraduate student leader
Additional Position Information (if applicable)
This is a live in position and staff are provided with a fully furnished, in-hall apartment, declining debit meal plan, full-time benefit package for the length of employment with the University, tuition remission, local phone, streaming TV service, office computer and printer, and professional development funds.
This position must have the ability and willingness to assume shared responsibility for campus-wide on-call duty and respond to crisis and emergency situations and may have occasional night and weekend responsibilities.
Required Application Documents
Resume, cover letter
Special Instructions (if applicable)
None
Additional Information
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
This organization participates in E-Verify.
Remote WorkFor positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Reasonable AccommodationsRequests for reasonable accommodations for disabilities related to employment should be directed to or . Questions and follow-ups regarding requests should also be directed here.
Diversity StatementMiami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on Miami University's diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.
Equal Opportunity/Affirmative Action StatementMiami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or .
Clery ActAs part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: , which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at .
Labor Law Posters for Applicants
Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.
Community Manager
Department
Student Life Residence Support 2
Worker Type
Temporary (Fixed Term)
Pay Type
Hourly
Benefit Eligible
Yes
Job Description Summary
The Community Manager is a 10 month, live-in, benefits-eligible, staff position for the academic year, ending on May 23, 2025. that is responsible for the operation of one or two residence halls, housing between 120-300 students. The Community Manager is charged with shaping the community and experiences of residential students by providing services and programs focused on the Office of Residence Life's Pillars of Success. This position reports to an Assistant Director of Residence Life. The position could be renewable if enrolled in a Miami University graduate program or the need of the department.
Job Description
Duties/Responsibilities
Listed below are both specific job duties of the Community Manager position as well as minimum professional standards expected of all Residence Life employees. These responsibilities encompass student and community development initiatives, both proactive and reactive, that directly influence the success of our residential students. They also detail administrative responsibilities, foundational to this success. Finally, they delineate behaviors that connote professionalism and a commitment to the values of the Office of Residence Life.
Community Development• Cultivate a positive and engaging living environment that fosters a sense of belonging and enables students to build positive relationships with one another• Maintain high visibility and availability, including attending community events, regularly touring the community, and interacting with residents• Meet with residents one-on-one to provide personal, social, academic, and occupational support and referral• Collaborate with faculty and staff stakeholders to implement programmatic opportunities, some of which may be connected with living learning community themes• Serve as the financial, programmatic, and leadership adviser to the Community Leadership Team
Supervision• Supervise, train, and evaluate 6-12 resident assistants• Host weekly staff meetings to communicate upcoming events, discuss community concerns, and facilitate professional development experiences related to the four goals of the Residential Curriculum• Conduct weekly or bi-weekly one-on-one meetings with staff members• Ensure staff members are appropriately confronting and documenting behavioral issues and concerns and duty procedures are followed• Oversee implementation of programs and strategies that enable student growth and development
Student Conduct and Crisis Management• Review incident reports through Maxient and police reports (if available) for incidents that take place in the community and/or involve residents living in the community• Respond to residents in need, referring to other professionals, when appropriate• Provide leadership and assistance during emergencies and times of crisis in and adjacent to the community• Assume shared responsibility for campus-wide on-call duty• Enforce Miami University and Office of Residence Life objectives, policies, rules, and procedures• Provide programs and other proactive educational interventions to enhance good decision-making by residents
Professional Development & Administration• Report, track, and follow up on maintenance issues with appropriate building managers, housekeeping staff, and physical facilities employees• Serve as the primary contact for parents and family members of residents• Serve on a minimum of two department standing committees• Administer student check-in, check-out, and room changes; assist with room condition reports and damage billing processes• Participate in departmental and divisional professional development activities• Participate in the recruitment, selection, and training of staff members for the Office of Residence Life• Perform administrative duties associated with summer projects and assignments
Overarching Staff Expectations• Serve as a role model for all hall staff and residents in personal and professional behaviors• Practice ethical stewardship of university resources• Demonstrate a commitment to diversity by promoting and attending campus & community multicultural events, facilitating professional development with RA staff, presenting on diversity, or implementing strategies.• Demonstrate a consistent willingness to work with individuals from different race, ethnicity, gender, gender identity, gender expression, sexual orientation, socioeconomic status, ability, ideology, religion, and national origin backgrounds• Create and maintain positive professional relationships within the department and across the university• Fulfill other general duties assigned by the Office of Residence Life, Division of Student Life and/or Miami University
Minimum Qualifications
Bachelors degree conferred by start date
Preferred Qualifications
Previous experience as an undergraduate student leader
Additional Position Information (if applicable)
This is a live in position and staff are provided with a fully furnished, in-hall apartment, declining debit meal plan, full-time benefit package for the length of employment with the University, tuition remission, local phone, streaming TV service, office computer and printer, and professional development funds.
This position must have the ability and willingness to assume shared responsibility for campus-wide on-call duty and respond to crisis and emergency situations and may have occasional night and weekend responsibilities.
Required Application Documents
Resume, cover letter
Special Instructions (if applicable)
None
Additional Information
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
This organization participates in E-Verify.
Remote WorkFor positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.
Reasonable AccommodationsRequests for reasonable accommodations for disabilities related to employment should be directed to or . Questions and follow-ups regarding requests should also be directed here.
Diversity StatementMiami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on Miami University's diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.
Equal Opportunity/Affirmative Action StatementMiami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or .
Clery ActAs part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: , which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at .
Labor Law Posters for Applicants
Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.