NCM
Campaign Manager, Advertising Operations
NCM, Centennial, Colorado, United States,
ABOUT NCM:
We are the country’s largest, most innovative cinema advertising platform whose mission is to unite brands with our young, diverse audience through the power of movies and pop culture. Hundreds of millions of moviegoers watch The Noovie Show each year, which airs in movie theaters nationwide prior to the trailers and feature film. NCM offers advertisers incredible reach with unrivaled engagement, making cinema a premium destination for advertisers. We’re a dynamic, fast-moving company focused on enhancing the moviegoing experience while developing creative ways for brands to connect with our hard-to-reach audience.
We’re committed to diversity, inclusion, and belonging, and strive to create a culture that leans into innovation, collaboration, accountability, honor, and perseverance. We’re obsessed with the movies, client solutions, and having fun while we work. If that sounds like a great sequel to your career’s story, check us out at NCM.com/careers.
POSITION SUMMARY:
This position is responsible for providing exemplary customer service to the sales team and their clients and agencies throughout a campaign’s life cycle. This includes communicating media specifications, deadlines, content guidelines, providing file delivery assistance, scheduling confirmation, and post-campaign reporting. Review order details to ensure contract fulfillment, review media files to ensure they comply with MPA and internal content guidelines and drive strategic collaboration across internal teams to ensure accurate campaign execution.
ESSENTIAL FUNCTIONS:
Essential duties and responsibilities may include, but are not limited to the following:
Deal stewardship through NCM’s internal systems and various departments from the time a deal is proposed until completion:
Receive, review, process, and schedule contracts to ensure accurate information is in place for media production, scheduling, billing, legal and revenue recognition.Comply with all department routines in regard to process, compliance, and documentation for SOX compliance and execution.Review detailed client information via CRM, assisting sales to build and improve upon the quality of new and existing client relationships.Preview client supplied legal terms or alterations to NCM’s standard terms and conditions, while occasionally interpreting NCM’s legal terminology to sales and clients.Facilitate clear communication between sales and accounts receivable finance to protect NCM’s financial interestsInterface with the sales team, their clients and agencies to manage advertising logistics:Provide technical specifications, delivery instructions, and media deadlinesManage all media-related questions, including troubleshooting media deliveryReceive and review media for ratings appropriateness, and communicate any edits neededShare campaign details and comprehensive reportingUnderstand the complexities and capabilities of NCM’s internal software systems as well as distribution capabilities in order to allocate and schedule client creative breakouts accurately and within client expectations.Provide excellent customer service throughout a client’s campaign and sometimes before a deal closes and beyond the campaign’s end. Establish trust and confidence with clients by giving customer-friendly communication to help lay the foundation to retain clients.Assist with the resolution of any issues while proactively anticipating and addressing further inquiries.General:
Work closely with all members of the Advertising Operations team, providing support and backup when needed.Collaborate cross-departmentally to achieve shared goals.Build a firm understanding of upstream and downstream effects of system functionality, to identify and solve problems, and provide solutions to benefit both NCM and its clients.Use Microsoft Office software (Word, One Note, Teams, Excel, PowerPoint.. etc) effectively and productively.Perform other duties and assist with other projects as assigned.QUALIFICATIONS:
Knowledge/Skills/Abilities:
Demonstrated articulate written and verbal communication and the ability to apply critical thinking skills in challenging situationsMust be highly organized, detail oriented and have a customer service/solutions focused mindsetHave a strong sense of urgency in a fast-paced environment and possess the ability to properly prioritize and manage multiple tasks and projects simultaneouslyMust have experience servicing and maintaining excellent customer relationshipsMust be willing to work effectively in a fast-paced, high volume environment and meet tight deadlinesMust be able to contribute to a positive and friendly team environmentProficient in Microsoft Office suite products and general aptitude for learning new software skillsEvery team member of NCM is expected to understand and consistently demonstrate our following core values:HonorInnovationCollaborationAccountabilityPerseveranceExperience and Training:
Any combination of the following experience and training (designated as required and/or preferred) that would provide the required knowledge and abilities is qualifying.
Experience: 1 – 2 years related business experience
Education: College degree in a related field, or equivalent experience.
Licensure / Certification:
None
WORKING CONDITIONS
Work Conditions :
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Conditions :
Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time, etc.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To request an accommodation, please contact Human Resources at (303) 792-8899 or email: HR@ncm.com.
****Out-of-market applicants are welcome. Please be advised that NCM does not pay any relocation expenses****
SALARY RANGE & BENEFIT OPTIONS FOR COLORADO APPLICANTS:
Salary Range: Base Salary $XX per hour plus bonus - compensation is commensurate with skills & experience.
Benefits Options:
Medical insurance with wellness reimbursement programDental insuranceVision insuranceFlexible Spending Account (FSA)Health Savings Account (HSA)401(k) Retirement PlanLife & Accidental Death & Dismemberment InsuranceShort and Long-Term Disability InsurancePaid HolidaysPaid Leave (vacation, personal days and sick)Commuter benefitsPet insurance
This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
NOTICE TO CALIFORNIA APPLICANTS : For details about the Personal Information We may receive in connection with your application with and/or employment with National CineMedia and your rights regarding that Personal Information, please see our Employee / Officer / Director / Owner / Applicant / Independent Contractor Privacy Policy For California Residents at www.noovie.com/privacy.
We are the country’s largest, most innovative cinema advertising platform whose mission is to unite brands with our young, diverse audience through the power of movies and pop culture. Hundreds of millions of moviegoers watch The Noovie Show each year, which airs in movie theaters nationwide prior to the trailers and feature film. NCM offers advertisers incredible reach with unrivaled engagement, making cinema a premium destination for advertisers. We’re a dynamic, fast-moving company focused on enhancing the moviegoing experience while developing creative ways for brands to connect with our hard-to-reach audience.
We’re committed to diversity, inclusion, and belonging, and strive to create a culture that leans into innovation, collaboration, accountability, honor, and perseverance. We’re obsessed with the movies, client solutions, and having fun while we work. If that sounds like a great sequel to your career’s story, check us out at NCM.com/careers.
POSITION SUMMARY:
This position is responsible for providing exemplary customer service to the sales team and their clients and agencies throughout a campaign’s life cycle. This includes communicating media specifications, deadlines, content guidelines, providing file delivery assistance, scheduling confirmation, and post-campaign reporting. Review order details to ensure contract fulfillment, review media files to ensure they comply with MPA and internal content guidelines and drive strategic collaboration across internal teams to ensure accurate campaign execution.
ESSENTIAL FUNCTIONS:
Essential duties and responsibilities may include, but are not limited to the following:
Deal stewardship through NCM’s internal systems and various departments from the time a deal is proposed until completion:
Receive, review, process, and schedule contracts to ensure accurate information is in place for media production, scheduling, billing, legal and revenue recognition.Comply with all department routines in regard to process, compliance, and documentation for SOX compliance and execution.Review detailed client information via CRM, assisting sales to build and improve upon the quality of new and existing client relationships.Preview client supplied legal terms or alterations to NCM’s standard terms and conditions, while occasionally interpreting NCM’s legal terminology to sales and clients.Facilitate clear communication between sales and accounts receivable finance to protect NCM’s financial interestsInterface with the sales team, their clients and agencies to manage advertising logistics:Provide technical specifications, delivery instructions, and media deadlinesManage all media-related questions, including troubleshooting media deliveryReceive and review media for ratings appropriateness, and communicate any edits neededShare campaign details and comprehensive reportingUnderstand the complexities and capabilities of NCM’s internal software systems as well as distribution capabilities in order to allocate and schedule client creative breakouts accurately and within client expectations.Provide excellent customer service throughout a client’s campaign and sometimes before a deal closes and beyond the campaign’s end. Establish trust and confidence with clients by giving customer-friendly communication to help lay the foundation to retain clients.Assist with the resolution of any issues while proactively anticipating and addressing further inquiries.General:
Work closely with all members of the Advertising Operations team, providing support and backup when needed.Collaborate cross-departmentally to achieve shared goals.Build a firm understanding of upstream and downstream effects of system functionality, to identify and solve problems, and provide solutions to benefit both NCM and its clients.Use Microsoft Office software (Word, One Note, Teams, Excel, PowerPoint.. etc) effectively and productively.Perform other duties and assist with other projects as assigned.QUALIFICATIONS:
Knowledge/Skills/Abilities:
Demonstrated articulate written and verbal communication and the ability to apply critical thinking skills in challenging situationsMust be highly organized, detail oriented and have a customer service/solutions focused mindsetHave a strong sense of urgency in a fast-paced environment and possess the ability to properly prioritize and manage multiple tasks and projects simultaneouslyMust have experience servicing and maintaining excellent customer relationshipsMust be willing to work effectively in a fast-paced, high volume environment and meet tight deadlinesMust be able to contribute to a positive and friendly team environmentProficient in Microsoft Office suite products and general aptitude for learning new software skillsEvery team member of NCM is expected to understand and consistently demonstrate our following core values:HonorInnovationCollaborationAccountabilityPerseveranceExperience and Training:
Any combination of the following experience and training (designated as required and/or preferred) that would provide the required knowledge and abilities is qualifying.
Experience: 1 – 2 years related business experience
Education: College degree in a related field, or equivalent experience.
Licensure / Certification:
None
WORKING CONDITIONS
Work Conditions :
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Conditions :
Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time, etc.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To request an accommodation, please contact Human Resources at (303) 792-8899 or email: HR@ncm.com.
****Out-of-market applicants are welcome. Please be advised that NCM does not pay any relocation expenses****
SALARY RANGE & BENEFIT OPTIONS FOR COLORADO APPLICANTS:
Salary Range: Base Salary $XX per hour plus bonus - compensation is commensurate with skills & experience.
Benefits Options:
Medical insurance with wellness reimbursement programDental insuranceVision insuranceFlexible Spending Account (FSA)Health Savings Account (HSA)401(k) Retirement PlanLife & Accidental Death & Dismemberment InsuranceShort and Long-Term Disability InsurancePaid HolidaysPaid Leave (vacation, personal days and sick)Commuter benefitsPet insurance
This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
NOTICE TO CALIFORNIA APPLICANTS : For details about the Personal Information We may receive in connection with your application with and/or employment with National CineMedia and your rights regarding that Personal Information, please see our Employee / Officer / Director / Owner / Applicant / Independent Contractor Privacy Policy For California Residents at www.noovie.com/privacy.