Medix
Insurance Authorization Specialist
Medix, Monroe, New York, us, 10949
Key Responsibilities:
Oversee office operations, including workflow, authorizations, clinician schedules, and other branch-related activities. Deliver exceptional customer service to patients, team members, and referral sources. Assist with phone management, patient greetings, data entry, and intake procedures. Obtain and verify accurate insurance information and secure pre-authorizations through appropriate channels. Process daily claim billing, ensuring accuracy, timeliness, and comprehensive documentation. Counsel patients regarding their financial responsibilities and facilitate credit agreements for outstanding balances. Maintain precise and complete patient files. Update patients and internal teams on status and progress. Coordinate clinician schedules to ensure adequate coverage for patient appointments and out-of-office calls. Review clinician documentation to confirm that patient charts are complete. Perform additional duties or special projects as needed. Skills/Requirements:
Understanding of medical reimbursement, terminology, and general office functions. Familiarity with state, federal, and regional collection and reimbursement laws as applicable. Experience in patient financial counseling. Strong interpersonal, oral (including telephone), and written communication skills. Excellent customer service and organizational abilities with the capacity to manage multiple tasks. Basic knowledge of administrative and clerical procedures and systems. Proficiency in computer applications, including Windows-based office technologies and automated billing systems. Skilled in Microsoft Office Suite or similar software. Ability to operate standard office equipment, including fax machines, calculators, postage machines, copiers, and scanners.
Oversee office operations, including workflow, authorizations, clinician schedules, and other branch-related activities. Deliver exceptional customer service to patients, team members, and referral sources. Assist with phone management, patient greetings, data entry, and intake procedures. Obtain and verify accurate insurance information and secure pre-authorizations through appropriate channels. Process daily claim billing, ensuring accuracy, timeliness, and comprehensive documentation. Counsel patients regarding their financial responsibilities and facilitate credit agreements for outstanding balances. Maintain precise and complete patient files. Update patients and internal teams on status and progress. Coordinate clinician schedules to ensure adequate coverage for patient appointments and out-of-office calls. Review clinician documentation to confirm that patient charts are complete. Perform additional duties or special projects as needed. Skills/Requirements:
Understanding of medical reimbursement, terminology, and general office functions. Familiarity with state, federal, and regional collection and reimbursement laws as applicable. Experience in patient financial counseling. Strong interpersonal, oral (including telephone), and written communication skills. Excellent customer service and organizational abilities with the capacity to manage multiple tasks. Basic knowledge of administrative and clerical procedures and systems. Proficiency in computer applications, including Windows-based office technologies and automated billing systems. Skilled in Microsoft Office Suite or similar software. Ability to operate standard office equipment, including fax machines, calculators, postage machines, copiers, and scanners.