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Rapid Response Monitoring

User Interface Design Engineer

Rapid Response Monitoring, Syracuse, New York, us, 13235


Location

This position is 100%

in-office

and reports to our facility

on-site

in Syracuse, NY

Role Summary

The User Interface Design Engineer is responsible for designing engaging and user-friendly interfaces for commercial software products. The role works closely with department managers, software engineers, analysts, and project managers to create interfaces that are both visually appealing and easy to use.

Salary Range

$65,000 per year - $85,000 per year based upon experience.

ResponsibilitiesDesign engaging and user-friendly interfaces for business web pages and products, ensuring all interactions are intuitive and accessible to all usersContribute to our design system to create consistent user experiences and streamline the development process across our productsInteract with Engineering for successful design implementation, and perform question-and-answer forums (QAs) to help them ensure "pixel perfect" or detailed designsWork with developers to iterate further on designs during implementation to ensure optimal designsDemonstrate ability to challenge limitations, negotiate with Engineering and make the case for designs to be implemented in a certain wayAnalyze customer responses and website data to identify high-traffic web pages and understand why some perform better than othersCreate visually appealing and consistent interfaces, including layout menus, drop-down options, colors, and fontsDevelop storyboards to conceptualize designs and communicate project plans to clients and managementConsider and track human-computer interaction (HCI) principles in all designsConduct user research through surveys and other methods to gather feedback on ease of useTest completed applications, websites, and software to assess user experience and identify areas for improvementBasic Qualifications

Four Plus (4+) years of experience designing and prototyping user interfaces for a variety of products and servicesExperience designing user interfaces for a variety of devices and platforms, including web, mobile, and interactive dashboardsAbility to understand and apply UX research insights to design user interfaces that are both user-friendly and meet business objectivesStrong analytical and problem-solving skills to understand complex systems and requirements and translate them into user interfaces that are easy to useExpert knowledge of Figma and experience with Photoshop and IllustratorExperience with motion graphics or animations in Adobe After Effects to create engaging and informative user experiencesStrong understanding of web standards, responsive design, usability, and accessibility standards to create user interfaces that are accessible to all usersStrong problem-solving and communication skills, as well as an understanding of agile development methodologiesA portfolio of work containing case studies showcasing how you frame problems, act on insights, and design best-in-class digital product experiencesPreferred Qualifications

Bachelor's Degree in Information Technology, Computer Science, or EngineeringExperience designing and shipping enterprise software, data products, or B2B SaaS visualization tools with complex technical requirementsExperience building and maintaining design systemsDemonstrated history of working within an Agile workflowDepartment of Defense Clearance of SECRETCOVID-19 Requirements

Must be fully vaccinated: 2 doses of Pfizer/Moderna or 1 dose of Johnson & Johnson, 2 weeks prior or moreWhat awaits you at Rapid Response

Annual salary increases and performance bonusesMedical, Dental, Vision, and 401kPaid vacation and sick timeWellness program and wellness days offInternal advancement opportunitiesThe opportunity to make an impact on communities across the country every day

About Rapid Response

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country.

If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

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