Skybound Entertainment
Associate Loyalty & Promotions Manager
Skybound Entertainment, Los Angeles, California, United States, 90079
Who We Are
We are Skybound.
We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.
From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators in shaping a new generation of entertainment in a concentrated, agile environment in which every perspective matters, and any idea can create a breakthrough.
Opportunity
The Associate Loyalty & Promotions Manager is a crucial role within the Skybound Insiders Program and Skybound Store. This person will be the driving force behind the loyalty program's rewards and community engagement, as well as supporting ongoing store activations. By leading these initiatives, the Associate Loyalty & Promotions Manager will contribute significantly to the growth and success of the Skybound brand, while expressing gratitude to our dedicated fans.
This position offers a unique opportunity to collaborate across various teams, emphasizing ownership, organization, execution, and creativity. The ideal candidate will be passionate about fostering community connections and enhancing customer experiences, ensuring that our loyalty programs and promotions are both innovative and impactful.
Reports:
This position will report to the Product Manager
Responsibilities:
Responsibilities include, but are not limited to:Strategize, manage, and execute the creation of a dynamic content calendar for Skybound Online, ensuring continuous excitement and engagement with our fans.Lead coordination and efforts with various departments to secure exclusive prizes for monthly giveaways, leaderboard prizes, and additional incentives.Communicate weekly updates to the team regarding upcoming activities, rewards, activations, and promotions to ensure consistent alignment and awareness across departments.Implement and continuously improve key operational processes to enhance efficiency within Skybound Online.Organizational excellence to ensure materials are delivered on time, while giving internal departments (Creative Services, Digital Video, Social, Editorial/KS, etc) sufficient time to develop and execute.Manage the collaboration with the Customer Relationship Management (CRM) team to ensure seamless and regular communication, optimizing the user lifecycle.Align departments and lead the execution of all revenue generating activations, including major events (i.e. Black Friday, San Diego Comic-Con), new merchandise and digital revenue releases.QA all content that is put out on all of Skybounds digital platformsRequirements
2-4 years in a similar or related role, with a focus on organization and execution.Strong communication skills and a collaborative mindset.Excellent organizational skills and time management capabilities.Proficient in Microsoft Office, with a willingness to learn project management systems (like Monday.com) and content management systems (such as Contentful and Retool). Prior experience is a plus.Prior experience activating around digital itemsA creative mindset for developing engaging assets for Insider activities and rewards.A positive attitude, team-oriented approach, an-d a willingness to learn and grow.Job Type:
Regular, Full-Time
Salary Range:
$64,480 - $70,000
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.The salary range listed is just one component of the total compensation package for employeesCompensation decisions are dependent on circumstances of each role
Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.
Company Overview
Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.
Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.
Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Videos top-streamed series with a 99% score on Rotten Tomatoes. Based on the groundbreaking comic book by Robert Kirkman, Cory Walker, and Ryan Ottley, Invincible revolves around 18-year-old Mark Grayson, who's just like every other guy his age-except his father is (or was) the most powerful superhero on the planet. Still reeling from Nolan's betrayal in Season One, Mark struggles to rebuild his life as he faces a host of new threats, all while battling his greatest fear - that he might become his father without even knowing it.
The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Kirkman, David Alpert, and Margaret M. Dean.
Equal Opportunity Employer
At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.
Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.
We are Skybound.
We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.
From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators in shaping a new generation of entertainment in a concentrated, agile environment in which every perspective matters, and any idea can create a breakthrough.
Opportunity
The Associate Loyalty & Promotions Manager is a crucial role within the Skybound Insiders Program and Skybound Store. This person will be the driving force behind the loyalty program's rewards and community engagement, as well as supporting ongoing store activations. By leading these initiatives, the Associate Loyalty & Promotions Manager will contribute significantly to the growth and success of the Skybound brand, while expressing gratitude to our dedicated fans.
This position offers a unique opportunity to collaborate across various teams, emphasizing ownership, organization, execution, and creativity. The ideal candidate will be passionate about fostering community connections and enhancing customer experiences, ensuring that our loyalty programs and promotions are both innovative and impactful.
Reports:
This position will report to the Product Manager
Responsibilities:
Responsibilities include, but are not limited to:Strategize, manage, and execute the creation of a dynamic content calendar for Skybound Online, ensuring continuous excitement and engagement with our fans.Lead coordination and efforts with various departments to secure exclusive prizes for monthly giveaways, leaderboard prizes, and additional incentives.Communicate weekly updates to the team regarding upcoming activities, rewards, activations, and promotions to ensure consistent alignment and awareness across departments.Implement and continuously improve key operational processes to enhance efficiency within Skybound Online.Organizational excellence to ensure materials are delivered on time, while giving internal departments (Creative Services, Digital Video, Social, Editorial/KS, etc) sufficient time to develop and execute.Manage the collaboration with the Customer Relationship Management (CRM) team to ensure seamless and regular communication, optimizing the user lifecycle.Align departments and lead the execution of all revenue generating activations, including major events (i.e. Black Friday, San Diego Comic-Con), new merchandise and digital revenue releases.QA all content that is put out on all of Skybounds digital platformsRequirements
2-4 years in a similar or related role, with a focus on organization and execution.Strong communication skills and a collaborative mindset.Excellent organizational skills and time management capabilities.Proficient in Microsoft Office, with a willingness to learn project management systems (like Monday.com) and content management systems (such as Contentful and Retool). Prior experience is a plus.Prior experience activating around digital itemsA creative mindset for developing engaging assets for Insider activities and rewards.A positive attitude, team-oriented approach, an-d a willingness to learn and grow.Job Type:
Regular, Full-Time
Salary Range:
$64,480 - $70,000
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.The salary range listed is just one component of the total compensation package for employeesCompensation decisions are dependent on circumstances of each role
Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.
Company Overview
Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.
Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.
Invincible is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Videos top-streamed series with a 99% score on Rotten Tomatoes. Based on the groundbreaking comic book by Robert Kirkman, Cory Walker, and Ryan Ottley, Invincible revolves around 18-year-old Mark Grayson, who's just like every other guy his age-except his father is (or was) the most powerful superhero on the planet. Still reeling from Nolan's betrayal in Season One, Mark struggles to rebuild his life as he faces a host of new threats, all while battling his greatest fear - that he might become his father without even knowing it.
The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Kirkman, David Alpert, and Margaret M. Dean.
Equal Opportunity Employer
At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.
Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.