State of Pennsylvania
Management Aide (Local Government) - Schuylkill County Housing Authority
State of Pennsylvania, United, Pennsylvania, us, 15689
Salary:
$36,400.00 Annually
Location :
Schuylkill County, PA
Job Type:
Civil Service Permanent Full-Time
Job Number:
CS-2024-91625-L0139
Department:
Local Government
Division:
CS Schuylkill Co Housing Auth
Opening Date:
08/20/2024
Closing Date:
9/2/2024 11:59 PM Eastern
Job Code:
L0139
Position Number:
80012812
Union:
Non-Union
Bargaining Unit:
LG
Pay Group:
LG
Bureau / Division Code:
88327242
Bureau / Division:
Schuylkill County Housing Authority
Worksite Address:
245 Parkway
City:
Schuylkill Haven, Pennsylvania
Zip Code:
17972
Contact Name:
Kim Fritz
Contact Phone:
570.385.3400
Contact Email:
kfritz@schcoha.org
THE POSITION
Are you interested in helping to promote adequate and affordable housing, economic opportunity, and a suitable living environment free from discrimination for low-income individuals? As a Management Aide, you will be responsible for providing administrative support to the management team by performing a wide variety of tasks in administration, fiscal services, property management and occupancy, including calculation of rents and interpreting and applying policies and procedures. This is an excellent opportunity for an individual who thrives in a fast-paced environment and is dedicated to making a positive impact in the community. If you have impeccable organizational skills, strong communication abilities, and a passion for assisting others, we would love to hear from you.
DESCRIPTION OF WORK
As a Management Aide, you will assist in a variety of entry level duties to develop knowledge and understanding of an assigned program area of the Schuylkill County Housing Authority. You will work under the supervision of an administrative superior who assigns projects, provides instructions, and reviews work for adherence to established standards and instruction. Also, you will interview applicants for public housing and assists in processing all necessary forms, collect rent and other money due the Housing Authority from residents, all while performing a wide variety of tasks. Additionally, you will verify income changes due to employment or family composition, prepare correspondence regarding issues related to the assigned development, and may utilize computer systems and specialized software.
Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.Salary:
In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:
One (1) year of experience in performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies;
orOne (1) year of comparable business, industrial, or professional employment;
orAny equivalent combination of experience and training.Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.Hiring preference for this vacancy may be given to candidates who live within Schuylkill County. If no eligible candidates who live within Schuylkill County apply for this position, candidates who reside in other counties may be considered.You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will
not
be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions.Your score is valid for this specific posting only.You must provide complete and accurate information or:
your score may be lower than deserved.you may be disqualified.
You may only apply/test
once
for this posting.Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How much full-time experience do you possess performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies?
1 or more years6 months but less than 1 yearLess than 6 monthsNone02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much full-time experience do you possess in business, industrial or professional employment with responsibility for public contact work which involved obtaining, providing, and evaluating information in accordance with established standards?
1 or more years6 months but less than 1 yearLess than 6 monthsNone
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted. If you answer "yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit and click on Other Information.
30 or more credits15 but less than 30 creditsLess than 15 creditsNone
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You
must
complete the application
and
answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to our
Yes
07
WORK BEHAVIOR 1 - INTERVIEW APPLICANTS
Interview applicants for public housing and/or the Section 8 program (elderly/family) in order to obtain the required information such as name, address, phone number, family composition, sources of income, expenses, health status etc. and complete the eligibility form. Prepare a file and enter all pertinent information into the computer for each applicant. Meet with clients and review their recertification/declaration packets. Send verification request forms to verify clients' information.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience interviewing individuals to obtain required information to complete necessary forms, entering that information into the computer, and preparing a file with the pertinent information.B. I have experience interviewing individuals to obtain required information to complete necessary forms.C. I have successfully completed college coursework related to this work behavior such as interviewing, speech, communications, or public speaking.D. I have NO experience or training related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experienceYour experience in interviewing individuals to obtain informationYour role in entering the information or preparing a fileYour specific duties and responsibilities
09
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.
College/UniversityCourse TitleCredits/Clock Hours
10
WORK BEHAVIOR 2 - COMPOSING LETTERS AND MEMOS
Prepare form letters notifying housing applicants and participants of any needed documentation they need to supply verifying income/family composition such as checks, social security and/or pension award letters, birth certificates and marriage license; and whether or not they were eligible for housing. Compose correspondence such as letters and memoranda in order to explain requirements and violations of HUD/Housing Authority regulations, policies and procedures to applicants.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience preparing and composing letters and memos, where I had the final responsibility for the completed product, to notify individuals of appointments, documentation required, their status, or to explain requirements or violations.B. I have experience preparing or composing letters and memos, where others had the final responsibility for the completed product, to notify individuals of appointments, documentation required, their status, or to explain requirements or violations.C. I have successfully completed college coursework related to this work behavior such as technical writing, report writing, or organizational communication.D. I have NO experience or training related to this work behavior.11
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experienceThe information provided to the individual (appointments, documents needed, etc.)Your specific duties and responsibilities
12
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.
College/UniversityCourse TitleCredits/Clock Hours
13
WORK BEHAVIOR 3 - RENT CALCULATIONS
Calculate applicant's Total Tenant payment or monthly rent by computing the total amount of annual income (wages, social security, pensions, public assistance, etc.) minus the total amount of acceptable allowances. Issue vouchers to eligible participants.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience calculating applicant's/participant's rent by computing their income and subtracting off any acceptable allowances.B. I have experience calculating financial information for individuals (other than rent) by computing their information and subtracting off any acceptable allowances.C. I have successfully completed college coursework related to this work behavior such as mathematics, finance, or accounting.D. I have NO experience or training related to this work behavior.14
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experienceWhat you were calculating (rent, other financial information, etc.)What you used in your calculations (income, etc.)Your specific duties and responsibilities
15
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.
College/UniversityCourse TitleCredits/Clock Hours
16
WORK BEHAVIOR 4 - INTERPRET AND APPLY POLICIES AND PROCEDURES
Read, interpret and apply HUD/Housing Authority regulations, policies and procedures governing such areas as eligibility determination, rent calculation, etc. in order to explain them to an interested party.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience reading, interpreting, and applying regulations, policies or procedures in order to explain them to an interested party (applicant, general public, other agency, etc.) outside of my company or organization.B. I have experience reading, interpreting, and applying regulations, policies or procedures in order to explain them to an interested party (co-worker, trainee, etc.) within my company or organization.C. I have successfully completed college coursework related to this work behavior such as statistical analysis, or prelaw.D. I have NO experience or training related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experienceThe parties involved (applicants, co-workers, etc.)Party affiliation (from another company/organization, part of your company/organization, etc.)Your specific duties and responsibilities
18
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.
College/UniversityCourse TitleCredits/Clock Hours
Required Question
$36,400.00 Annually
Location :
Schuylkill County, PA
Job Type:
Civil Service Permanent Full-Time
Job Number:
CS-2024-91625-L0139
Department:
Local Government
Division:
CS Schuylkill Co Housing Auth
Opening Date:
08/20/2024
Closing Date:
9/2/2024 11:59 PM Eastern
Job Code:
L0139
Position Number:
80012812
Union:
Non-Union
Bargaining Unit:
LG
Pay Group:
LG
Bureau / Division Code:
88327242
Bureau / Division:
Schuylkill County Housing Authority
Worksite Address:
245 Parkway
City:
Schuylkill Haven, Pennsylvania
Zip Code:
17972
Contact Name:
Kim Fritz
Contact Phone:
570.385.3400
Contact Email:
kfritz@schcoha.org
THE POSITION
Are you interested in helping to promote adequate and affordable housing, economic opportunity, and a suitable living environment free from discrimination for low-income individuals? As a Management Aide, you will be responsible for providing administrative support to the management team by performing a wide variety of tasks in administration, fiscal services, property management and occupancy, including calculation of rents and interpreting and applying policies and procedures. This is an excellent opportunity for an individual who thrives in a fast-paced environment and is dedicated to making a positive impact in the community. If you have impeccable organizational skills, strong communication abilities, and a passion for assisting others, we would love to hear from you.
DESCRIPTION OF WORK
As a Management Aide, you will assist in a variety of entry level duties to develop knowledge and understanding of an assigned program area of the Schuylkill County Housing Authority. You will work under the supervision of an administrative superior who assigns projects, provides instructions, and reviews work for adherence to established standards and instruction. Also, you will interview applicants for public housing and assists in processing all necessary forms, collect rent and other money due the Housing Authority from residents, all while performing a wide variety of tasks. Additionally, you will verify income changes due to employment or family composition, prepare correspondence regarding issues related to the assigned development, and may utilize computer systems and specialized software.
Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.Salary:
In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:
One (1) year of experience in performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies;
orOne (1) year of comparable business, industrial, or professional employment;
orAny equivalent combination of experience and training.Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.Hiring preference for this vacancy may be given to candidates who live within Schuylkill County. If no eligible candidates who live within Schuylkill County apply for this position, candidates who reside in other counties may be considered.You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will
not
be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions.Your score is valid for this specific posting only.You must provide complete and accurate information or:
your score may be lower than deserved.you may be disqualified.
You may only apply/test
once
for this posting.Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How much full-time experience do you possess performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies?
1 or more years6 months but less than 1 yearLess than 6 monthsNone02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much full-time experience do you possess in business, industrial or professional employment with responsibility for public contact work which involved obtaining, providing, and evaluating information in accordance with established standards?
1 or more years6 months but less than 1 yearLess than 6 monthsNone
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted. If you answer "yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit and click on Other Information.
30 or more credits15 but less than 30 creditsLess than 15 creditsNone
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You
must
complete the application
and
answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to our
Yes
07
WORK BEHAVIOR 1 - INTERVIEW APPLICANTS
Interview applicants for public housing and/or the Section 8 program (elderly/family) in order to obtain the required information such as name, address, phone number, family composition, sources of income, expenses, health status etc. and complete the eligibility form. Prepare a file and enter all pertinent information into the computer for each applicant. Meet with clients and review their recertification/declaration packets. Send verification request forms to verify clients' information.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience interviewing individuals to obtain required information to complete necessary forms, entering that information into the computer, and preparing a file with the pertinent information.B. I have experience interviewing individuals to obtain required information to complete necessary forms.C. I have successfully completed college coursework related to this work behavior such as interviewing, speech, communications, or public speaking.D. I have NO experience or training related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experienceYour experience in interviewing individuals to obtain informationYour role in entering the information or preparing a fileYour specific duties and responsibilities
09
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.
College/UniversityCourse TitleCredits/Clock Hours
10
WORK BEHAVIOR 2 - COMPOSING LETTERS AND MEMOS
Prepare form letters notifying housing applicants and participants of any needed documentation they need to supply verifying income/family composition such as checks, social security and/or pension award letters, birth certificates and marriage license; and whether or not they were eligible for housing. Compose correspondence such as letters and memoranda in order to explain requirements and violations of HUD/Housing Authority regulations, policies and procedures to applicants.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience preparing and composing letters and memos, where I had the final responsibility for the completed product, to notify individuals of appointments, documentation required, their status, or to explain requirements or violations.B. I have experience preparing or composing letters and memos, where others had the final responsibility for the completed product, to notify individuals of appointments, documentation required, their status, or to explain requirements or violations.C. I have successfully completed college coursework related to this work behavior such as technical writing, report writing, or organizational communication.D. I have NO experience or training related to this work behavior.11
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experienceThe information provided to the individual (appointments, documents needed, etc.)Your specific duties and responsibilities
12
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.
College/UniversityCourse TitleCredits/Clock Hours
13
WORK BEHAVIOR 3 - RENT CALCULATIONS
Calculate applicant's Total Tenant payment or monthly rent by computing the total amount of annual income (wages, social security, pensions, public assistance, etc.) minus the total amount of acceptable allowances. Issue vouchers to eligible participants.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience calculating applicant's/participant's rent by computing their income and subtracting off any acceptable allowances.B. I have experience calculating financial information for individuals (other than rent) by computing their information and subtracting off any acceptable allowances.C. I have successfully completed college coursework related to this work behavior such as mathematics, finance, or accounting.D. I have NO experience or training related to this work behavior.14
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experienceWhat you were calculating (rent, other financial information, etc.)What you used in your calculations (income, etc.)Your specific duties and responsibilities
15
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.
College/UniversityCourse TitleCredits/Clock Hours
16
WORK BEHAVIOR 4 - INTERPRET AND APPLY POLICIES AND PROCEDURES
Read, interpret and apply HUD/Housing Authority regulations, policies and procedures governing such areas as eligibility determination, rent calculation, etc. in order to explain them to an interested party.
Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience reading, interpreting, and applying regulations, policies or procedures in order to explain them to an interested party (applicant, general public, other agency, etc.) outside of my company or organization.B. I have experience reading, interpreting, and applying regulations, policies or procedures in order to explain them to an interested party (co-worker, trainee, etc.) within my company or organization.C. I have successfully completed college coursework related to this work behavior such as statistical analysis, or prelaw.D. I have NO experience or training related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experienceThe parties involved (applicants, co-workers, etc.)Party affiliation (from another company/organization, part of your company/organization, etc.)Your specific duties and responsibilities
18
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.
College/UniversityCourse TitleCredits/Clock Hours
Required Question