Century Casinos
MARKETING DATA COORDINATOR
Century Casinos, Cape Girardeau, Missouri, United States, 63705
Job Title:
Marketing Data Coordinator
Department:
Marketing
POSITION
DESCRIPTION
Reports to:
Marketing Manager
FLSA Status:
Non-Exempt
POSITION SUMMARY
The team member in this position is responsible for providing superior service to both internal and external guests. The Marketing Data Coordinator shall ensure that marketing regulations are adhered to and campaigns are correct within CMP.
ESSENTIAL POSITION DUTIES & RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.
Interact with all guests and team members to positively influence the guest and team member experience. Demonstrate resiliency when faced with difficult situations under all types of business conditions. Work effectively and courteously with fellow team members.Guest relations as it involves interacting with guests during deployment of special events and promotions.Deployment and coordination of property contests including ordering, selection of materials, setup, decor and selection of prize-winners.Management and maintenance of promotional materials such as decor, promotional merchandising and other promotional tools.Working as event staff to setup events, administer contesting, issue prizing and ensure proper procedures or rules are followed.Coordination of property activation events with player's club personnel and or any promotional agencies.Responsible for planning, communicating and implementing procedures for the overall efficient operation of areas of responsibilities.Oversees data entry for all marketing related aspects of CMP and ensure that setup aligns with marketing goals, plans and objectives.Daily management of CMP functionality in support of marketing campaigns.Setup and deploy CMP promotions accurately and in a timely manner.Perform CMP checks and balances ensuring proper system operations.Within CMP design, build, audit and execute marketing campaigns to specifications within expected timeframes.Collaborate with internal marketing team members and external agencies, where appropriate, to ensure consistent and synchronized delivery.Meet with departmental directors and managers as necessary.Maintain strict confidentiality relative to financial data, casino procedures, policies and marketing plans.Produce various oral and written reports as requested.Adhere to regulatory, departmental and company policies in an ethical manner and require others to do the same.Responsible for collecting and reporting marketing related data.Adhere to regulatory, departmental and Company policies in an ethical manner and require others to do the same.Handle routine customer complaints and incidents, and exhibit the appropriate discretion to define situations requiring the attention of supervisory personnel. Seek to resolve all situations in a manner that maintains positive guest relationships._Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs.Performs other duties as assigned.
ESSENTIAL PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
The physical/mental demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:Must be able to lift up to 10 pounds without assistance.
Must be able to sit or stand for extended periods of time (4-6 hours)
Mental Demands:
Must be able to solve complex problems.
Must have a data and technology driven personality.Must be able to perform assigned duties under frequent time pressures.Must be organized and able to meet and establish deadlines.Must possess ability to learn and use various computer software programsMust be able to maintain mental concentration for significant periods of time.
Must be able to complete a broad variety of tasks and deadlines that requires an irregular work schedule.
Must have excellent communication (oral and written), interpersonal and organizational skills
Work Environment:
Must be able to perform assigned duties in an interruptive setting.
Must be able to work in a smoking environment.
Must be able to work in a gaming environment with exposure to bright/flashing lights, crowds and above average noise levels.
MINIMUM QUALIFICATIONS
Experience/Education:
4-year degree in a related field or equivalent technical work experience preferred.
Casino experience preferred.
Knowledge:
CMP knowledge preferred Other:
Must be able to obtain and maintain a valid Level 2 Missouri Gaming License.Must be able to receive and maintain all required certification relating to the position.Must complete all required company training.
Marketing Data Coordinator
Department:
Marketing
POSITION
DESCRIPTION
Reports to:
Marketing Manager
FLSA Status:
Non-Exempt
POSITION SUMMARY
The team member in this position is responsible for providing superior service to both internal and external guests. The Marketing Data Coordinator shall ensure that marketing regulations are adhered to and campaigns are correct within CMP.
ESSENTIAL POSITION DUTIES & RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.
Interact with all guests and team members to positively influence the guest and team member experience. Demonstrate resiliency when faced with difficult situations under all types of business conditions. Work effectively and courteously with fellow team members.Guest relations as it involves interacting with guests during deployment of special events and promotions.Deployment and coordination of property contests including ordering, selection of materials, setup, decor and selection of prize-winners.Management and maintenance of promotional materials such as decor, promotional merchandising and other promotional tools.Working as event staff to setup events, administer contesting, issue prizing and ensure proper procedures or rules are followed.Coordination of property activation events with player's club personnel and or any promotional agencies.Responsible for planning, communicating and implementing procedures for the overall efficient operation of areas of responsibilities.Oversees data entry for all marketing related aspects of CMP and ensure that setup aligns with marketing goals, plans and objectives.Daily management of CMP functionality in support of marketing campaigns.Setup and deploy CMP promotions accurately and in a timely manner.Perform CMP checks and balances ensuring proper system operations.Within CMP design, build, audit and execute marketing campaigns to specifications within expected timeframes.Collaborate with internal marketing team members and external agencies, where appropriate, to ensure consistent and synchronized delivery.Meet with departmental directors and managers as necessary.Maintain strict confidentiality relative to financial data, casino procedures, policies and marketing plans.Produce various oral and written reports as requested.Adhere to regulatory, departmental and company policies in an ethical manner and require others to do the same.Responsible for collecting and reporting marketing related data.Adhere to regulatory, departmental and Company policies in an ethical manner and require others to do the same.Handle routine customer complaints and incidents, and exhibit the appropriate discretion to define situations requiring the attention of supervisory personnel. Seek to resolve all situations in a manner that maintains positive guest relationships._Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs.Performs other duties as assigned.
ESSENTIAL PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
The physical/mental demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:Must be able to lift up to 10 pounds without assistance.
Must be able to sit or stand for extended periods of time (4-6 hours)
Mental Demands:
Must be able to solve complex problems.
Must have a data and technology driven personality.Must be able to perform assigned duties under frequent time pressures.Must be organized and able to meet and establish deadlines.Must possess ability to learn and use various computer software programsMust be able to maintain mental concentration for significant periods of time.
Must be able to complete a broad variety of tasks and deadlines that requires an irregular work schedule.
Must have excellent communication (oral and written), interpersonal and organizational skills
Work Environment:
Must be able to perform assigned duties in an interruptive setting.
Must be able to work in a smoking environment.
Must be able to work in a gaming environment with exposure to bright/flashing lights, crowds and above average noise levels.
MINIMUM QUALIFICATIONS
Experience/Education:
4-year degree in a related field or equivalent technical work experience preferred.
Casino experience preferred.
Knowledge:
CMP knowledge preferred Other:
Must be able to obtain and maintain a valid Level 2 Missouri Gaming License.Must be able to receive and maintain all required certification relating to the position.Must complete all required company training.